15-Minute Follow-up Call Online TrainingA 15-minute follow-up call online training module for a healthcare worker includes the following content:

1. Introduction: An overview of the purpose and importance of follow-up calls in healthcare practice.
2. Communication Skills: Techniques for effective communication during a follow-up call, including active listening, empathy, and clear communication.
3. Patient Assessment: Guidance on conducting a brief assessment of the patient's condition, including asking relevant questions and identifying any potential red flags.

The learning outcomes for a 15-minute follow-up call online training module include:

1. Understand the purpose and importance of follow-up calls in healthcare practice.
2. Develop effective communication skills for conducting follow-up calls, including active listening and clear communication.
3. Learn techniques for conducting a brief assessment of a patient's condition during a follow-up call.
4. Understand the importance of accurate and thorough documentation during follow-up calls.
5. Identify and address additional needs or concerns that patients may have during a follow-up call.
6. Provide appropriate information and education to patients during a follow-up call.
7. Develop problem-solving and decision-making skills for addressing patient issues during follow-up calls.
8. Understand the ethical and legal considerations related to conducting follow-up calls.
9. Demonstrate cultural sensitivity and respect when conducting follow-up calls.
10. Apply learned skills and knowledge through role-plays, case studies, and practical assessments.
11. Access and utilize available resources, guidelines, and support networks for conducting follow-up calls.


4. Documentation: Instruction on the importance of accurate and thorough documentation during a follow-up call, including recording patient responses, symptoms, and any changes in condition.
5. Identifying Needs: Strategies for identifying any additional needs or concerns the patient may have, such as medication refills, appointment scheduling, or referral to other healthcare professionals.
6. Providing Information and Education: Guidance on offering appropriate information and education to patients during a follow-up call, including explaining test results, providing self-care instructions, or answering questions about treatment plans.
7. Problem-solving and Decision-making: Techniques for problem-solving and making informed decisions during a follow-up call, such as identifying when to escalate a patient's case or seeking input from other healthcare professionals.
8. Ethical and Legal Considerations: Discussion on the ethical and legal aspects of follow-up calls, including patient confidentiality, informed consent, and data protection.
9. Cultural Sensitivity: Instruction on the importance of cultural sensitivity and respect when conducting follow-up calls, including awareness of cultural differences in healthcare beliefs and practices.
10. Role-Play and Case Studies: Interactive exercises, role-plays, and case studies to practice and reinforce the skills and knowledge learned during the training module.
11. Resources and Support: Information on available resources, guidelines, and support networks for healthcare workers conducting follow-up calls.
12. Assessment and Evaluation: Evaluation methods to assess the learner's understanding and competency in conducting follow-up calls, such as quizzes, case studies, or practical assessments.

Anaphylaxis (Rep Ireland)

Anaphylaxis AwarenessCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

Anaphylaxis online training module covers the following topics:
1. Definition and recognition of anaphylaxis: This includes understanding what anaphylaxis is, its causes, and how to recognize the signs and symptoms.
2. Common triggers and allergens: Understanding the common triggers and allergens that can cause anaphylaxis, such as food allergies, insect stings, medication reactions, and latex allergies.
3. Pathophysiology: Understanding the underlying mechanisms and physiological changes that occur during an anaphylactic reaction.
4. Risk assessment and prevention: Learning how to assess the risk of anaphylaxis in patients, including identifying potential triggers and taking preventive measures to minimize the risk.
5. Emergency management: This includes knowing how to respond to anaphylactic emergencies, including the ABCDE approach (Airway, Breathing, Circulation, Disability, Exposure), administering appropriate first-line treatment (e.g., adrenaline auto-injectors), and calling for emergency medical assistance.
6. Recognition and management of mild to moderate allergic reactions: Understanding the signs and symptoms of less severe allergic reactions and knowing when and how to intervene to prevent progression to anaphylaxis.
7. Communication and documentation: Learning effective communication strategies with patients, their families, and other healthcare professionals during an anaphylactic event. Additionally, understanding the importance of accurate and timely documentation of the event.
8. Post-anaphylaxis care: Knowing how to provide appropriate follow-up care and advice to patients after an anaphylactic episode, including referral to specialists, education on avoidance strategies, and appropriate prescribing of emergency medication (e.g., adrenaline auto-injectors).

Anaphylaxis: The learning outcomes include -
1. Understand the definition, causes, and triggers of anaphylaxis.
2. Recognize the signs and symptoms of anaphylaxis.
3. Demonstrate knowledge of the pathophysiology of anaphylaxis.
4. Conduct a comprehensive risk assessment for patients at risk of anaphylaxis.
5. Implement preventive measures to minimize the risk of anaphylaxis.
6. Respond effectively to anaphylactic emergencies using the ABCDE approach.
7. Administer adrenaline auto-injectors correctly and safely.
8. Communicate effectively with patients, families, and other healthcare professionals during an anaphylactic event.
9. Document anaphylactic events accurately and in a timely manner.
10. Provide appropriate post-anaphylaxis care and advice to patients.
11. Understand the legal and ethical considerations related to anaphylaxis management.
12. Demonstrate a commitment to continuous professional development in anaphylaxis management.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Attitude & BehaviourCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.
Attitude & Behaviour online training module covers the following topics

1. Introduction to Attitude & Behavior in Healthcare
a. Importance of attitude and behavior in healthcare settings
b. Impact on patient satisfaction and outcomes
c. Professionalism and its significance in healthcare

2. Self-Awareness and Personal Biases
a. Recognizing personal biases and prejudices
b. Understanding unconscious bias
c. Strategies for managing personal biases

3. Professionalism and Ethical Conduct
a. Code of conduct for healthcare professionals
b. Maintaining confidentiality and privacy
c. Respecting diversity and cultural sensitivity

4. Effective Communication Skills
a. Active listening and empathy
b. Verbal and non-verbal communication techniques
c. Building rapport with patients and colleagues

5. Empathy and Compassion in Healthcare
a. Understanding patient perspectives and experiences
b. Demonstrating empathy and compassion
c. Providing patient-centered care

6. Managing Challenging Situations and Conflicts
a. Dealing with difficult patients and families
b. Conflict resolution techniques
c. Seeking support and self-care strategies

Attitude & Behaviour: The learning outcomes include-
1. Understand the impact of attitude and behavior on patient care and outcomes.
2. Develop self-awareness and recognize personal biases and prejudices.
3. Cultivate professionalism and ethical conduct in the healthcare setting.
4. Enhance communication skills to effectively engage with patients and colleagues.
5. Foster empathy and compassion towards patients from diverse backgrounds.
6. Learn strategies for managing challenging situations and conflicts professionally.
By completing this Attitude & Behavior Training module, you will be equipped with the necessary knowledge and skills to deliver high-quality care with a positive attitude and professional behavior. Your commitment to maintaining professionalism, empathy, and effective communication will contribute to enhanced patient experiences and improved healthcare outcomes

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Awareness of Mental Health, Dementia & Learning DisabilityAwareness of Mental Health, Dementia & Learning Disability eLearning

This online training course covers a range of topics relating to awareness of mental health, dementia & learning disability within the healthcare industry, such as types of dementia and barriers to disability. Your role may not include providing direct support to individuals with mental health problems, dementia & learning disabilities but having an awareness of the experiences of others can help you to identify any signs and symptoms as well as enabling you to work in ways that show compassion and understanding. If your organisation provides care and support for individuals with mental health conditions, dementia or learning disabilities, further specialist training should be provided. This will help you to deepen your knowledge and develop your skills and abilities to meet the needs of your role.
The course will take approximately one hour to complete,

All certificates are included.
Course Duration 1 Hour (1 CPD Point)


Course Content:
Key influences to this training
Winterbourne View
Mid Staffordshire Enquiry
Francis Report
Cheshire West Supreme Court ruling
Relevant Legalisation
Importance of early detection
Helping Individuals to plan
Identify Treatment Plans
Access to Information
Mental Health Conditions
Dementia
Learning Disabilities
Depression
Bi-Polar
Anxiety
Psychosis
Planning Care & Support
The Social Model of Disability
Barriers to Disability
Positive Behaviour Support Planning
WRAP Planning
Person Centred Care
Adaptions
Kings Fund
Safewards Project
Reporting Concerns
Recording Information
Advocacy – IMCA
Patient Rights
IMHA
Advance Decisions
Advance Statements
Safeguarding
Capacity
The Oliver McGowan Mandatory Learning Disability and Autism

Learning Outcomes:
By the end of the course candidates will:
Understand the key influences in current practice
Understand legalisation relating to the treatment and care of Mental Health, Dementia and Learning Disabilities Patients
Have a basic awareness of common mental health conditions
Have a basic awareness of Dementia
Have a basic awareness of Learning Disability
Best Practice
Understand the Roles of an IMHA and IMCA
Understand the importance of patients’ rights


The course meets the requirements of:
The Care Certificate:
Understanding the needs and experiences of people with mental health conditions, dementia or learning disabilities
Understanding the importance of promoting positive health and well-being for an individual who may have a mental health condition, dementia or learning disability.
Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course




If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com

Basic Medical Gas TrainingThis online training course covers a wide range of topics relating to basic medical gas training within the healthcare industry, such as bulk oxygen storage systems, use of analgesic gas and use of oxygen. The course will take approximately one hour to complete, and at the end of the training there are a number of multiple choice questions based on the course content, which must be answered correctly to pass the course.
Remember under the Health and Safety at Work Act 1974 and HTMO2 guidelines, it is the responsibility of employers to train employees on the recommended safeguards relating to the handling of medical gases, to ensure they understand and employ safe practices. Maintain their own appropriate levels of training as identified through the training matrix, and ensure they are trained and authorised to undertake the task they are about to perform.
It is important to ensure medical gas equipment has been visually checked before use and remove any defective equipment from use immediately, label it as faulty, decontaminate and send to the relevant department in the organisation

All certificates are included

Course Pre-Requisite Requirements
No pre course requisites required.

Course Content:
Legalisation
Responsibilities
Safety and storage of cylinders
Preparation and use of cylinders
Resuscitation equipment
Equipment selection - regulators, flowmeters
Signage
Risk Assessment
Safe handling of medical gas cylinders
Bulk oxygen storage systems
Safe operation of gas cylinders
Use of Oxygen
Use of analgesic gas
Prescribing and Administration


Learning Outcomes:
Correctly be able to identify gas cylinders
Recognise how different cylinders operate
Have an awareness of flammability hazards
Be able to identify correct gas control equipment
Be aware of safe cylinder management
Be able to undertake risk assessments when using gas cylinders
Recognise the hazards of using incorrect manual handling techniques
Understand the importance of appropriate storage facilities in line with safe working practices
The basic principles of oxygen administration and use.

Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course

Blood Components Transfusions & IVSCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

1. Introduction to Blood Components:
- Different types of blood components (red blood cells, platelets, plasma, etc.)
- Functions and indications for transfusion of each component
- Compatibility testing and blood typing
2. Blood Transfusion Safety:
- Proper identification of patients and blood products
- Pre-transfusion assessments and monitoring
- Recognition and management of transfusion reactions
- Infection control and prevention
3. Blood Administration Techniques:
- Venipuncture and IV access techniques
- Blood product administration procedures
- Calculation of infusion rates and adjusting for patient needs
- Use of infusion pumps and monitoring devices
4. Special Considerations in Blood Transfusions:
- Pediatric and neonatal transfusions
- Transfusions for patients with specific medical conditions (e.g., anemia, bleeding disorders)
- Transfusion alternatives and therapeutic apheresis
5. IV Solutions and Fluid Management:
- Types of IV solutions (isotonic, hypertonic, hypotonic)
- Indications for different types of IV solutions
- Calculating and adjusting fluid rates
- Monitoring and managing fluid balance
6. Complications and Troubleshooting:
- Recognizing and managing common complications (e.g., infiltration, phlebitis, extravasation)
- Troubleshooting IV access issues
- Preventing and managing fluid overload
7. Documentation and Legal Considerations:
- Proper documentation of blood transfusions and IV therapy
- Legal and ethical considerations in blood transfusion and IV administration
- Reporting adverse events and near misses

Blood Components Transfusions & IVS -The learning outcomes include-
1. Understand the different types of blood components and their functions, indications for transfusion, and compatibility testing.
2. Demonstrate knowledge of proper identification of patients and blood products to ensure transfusion safety.
3. Perform pre-transfusion assessments and monitor patients during transfusion, recognizing and managing transfusion reactions.
4. Demonstrate proficiency in venipuncture and IV access techniques for blood product administration.
5. Calculate infusion rates and adjust them based on patient needs, utilizing infusion pumps and monitoring devices.
6. Apply knowledge of special considerations in blood transfusions, such as pediatric and neonatal transfusions, and transfusions for patients with specific medical conditions.
7. Understand the different types of IV solutions, their indications, and calculate and adjust fluid rates.
8. Recognize and manage common complications and troubleshoot IV access issues.
9. Properly document blood transfusions and IV therapy, and understand the legal and ethical considerations associated with these procedures.
10. Apply knowledge and critical thinking skills to real-life case studies and practice scenarios related to blood transfusions and IV therapy.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Borderline Personality Disorder (BPD)Borderline Personality Disorder (BPD)

Certificates are included.

Course Duration 1 Hour (1 CPD Point)
This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.
Borderline Personality Disorder (BPD) online training module covers the following topics

1. Introduction to BPD: An overview of what BPD is, its symptoms, prevalence, and the impact it can have on individuals' lives.
2. Diagnostic Criteria: Detailed information about the diagnostic criteria for BPD as outlined in the Diagnostic and Statistical Manual of Mental Disorders (DSM-5).
3. Etiology and Risk Factors: Discussion on the potential causes and risk factors associated with developing BPD, including genetic, environmental, and neurobiological factors.
4. Signs and Symptoms: A comprehensive exploration of the common signs and symptoms of BPD, such as emotional dysregulation, unstable relationships, identity disturbance, impulsivity, and self-harming behaviors.
5. Co-occurring Disorders: An examination of the frequent co-occurring mental health disorders with BPD, such as depression, anxiety, substance abuse, and eating disorders.
6. Assessment and Diagnosis: Guidance on how to effectively assess and diagnose BPD, including the use of validated assessment tools and clinical interviews.
7. Evidence-Based Treatments: An overview of the most commonly used evidence-based treatments for BPD, such as Dialectical Behavior Therapy (DBT), Mentalization-Based Therapy (MBT), and Schema Therapy, including their key principles and techniques.
8. Therapeutic Approaches: Exploration of various therapeutic approaches and interventions that can be helpful when working with individuals with BPD, including boundary setting, emotion regulation skills, validation, and crisis management.
9. Working with Families and Carers: Guidance on how to involve and support families, partners, and carers in the treatment process, as they often play a crucial role in the individual's recovery.
10. Self-Care and Burnout Prevention: Information on the importance of self-care for professionals working with individuals with BPD, including strategies to prevent burnout and maintain their well-being.
11. Stigma and Attitudes: Discussion on the impact of stigma surrounding BPD and strategies to challenge and reduce stigma within society and the healthcare system.
12. Case Studies

Borderline Personality Disorder (BPD): The learning outcomes include-
1. Understanding the importance of self-care for professionals working with individuals with BPD to prevent burnout and maintain their well-being.
2. Recognizing the impact of stigma surrounding BPD on individuals with the disorder, their families, and their access to appropriate care and support.
3. Gaining knowledge of strategies to challenge and reduce stigma within society and the healthcare system, such as education, awareness campaigns, language use, and collaboration.
4. Familiarity with case studies illustrating different aspects of BPD and how various knowledge and skills can be applied in practice, including boundary setting, emotion regulation, validation, crisis management, cognitive restructuring, trauma-informed care, and building support networks.
5. Understanding the importance of personalized treatment plans that address the unique needs and preferences of individuals with BPD.
6. Recognizing the significance of providing training and education to healthcare professionals to improve their understanding and treatment of individuals with BPD.
7. Appreciating the value of self-compassion, self-awareness, and mindfulness in supporting individuals with BPD and maintaining professional well-being.
8. Understanding the role of family involvement, stigma reduction, and the promotion of self-care in the treatment and support of individuals with BPD.
9. Recognizing the potential benefits of accurate media representation and the humanization of BPD experiences.
10. Understanding the importance of ongoing assessment and adjustment of self-care strategies and treatment plans in supporting individuals with BPD.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Bowel ManagementCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Bowel Management online training covers the following topics:

1. Introduction to Bowel Management for a healthcare worker in the uk,
- Importance of bowel management in healthcare
- Overview of the digestive system and its functions

2. Common Bowel Disorders:
- Understanding common bowel disorders such as constipation, diarrhea, and fecal incontinence
- Causes, symptoms, and risk factors of bowel disorders

3. Bowel Assessment:
- Techniques for conducting a comprehensive bowel assessment
- Identifying signs and symptoms of bowel dysfunction
- Documentation and reporting of bowel assessment findings

4. Bowel Care Techniques:
- Strategies for promoting regular bowel movements
- Dietary modifications and fiber intake recommendations
- Hydration and fluid management
- Medication management for bowel disorders

5. Bowel Management Interventions:
- Techniques for managing constipation, diarrhea, and fecal incontinence
- Bowel retraining and establishing a regular bowel routine
- Use of laxatives, enemas, and suppositories
- Digital rectal stimulation and manual evacuation

6. Bowel Management for Specific Patient Populations:
- Bowel management considerations for elderly patients
- Bowel management in patients with neurological conditions (e.g., spinal cord injury, multiple sclerosis)
- Bowel management in patients with chronic illnesses (e.g., diabetes, irritable bowel syndrome)

8. Infection Control and Hygiene:
- Proper hand hygiene practices before and after bowel care procedures
- Preventing the spread of infections during bowel management
- Safe disposal of contaminated materials

9. Legal and Ethical Considerations:
- Understanding the legal and ethical aspects of bowel management
- Respecting patient dignity and privacy during bowel care procedures
- Informed consent and patient rights related to bowel management

10. Documentation and Reporting:
- Proper documentation of bowel care procedures and patient responses
- Reporting changes in bowel patterns or complications to the healthcare team
- Importance of accurate and timely documentation in patient care

The learning outcomes include:
1. Understand the importance of bowel management in healthcare and its impact on patient well-being.
2. Recognize and differentiate common bowel disorders, their causes, symptoms, and risk factors.
3. Conduct a comprehensive bowel assessment, including identifying signs and symptoms of bowel dysfunction.
4. Apply appropriate bowel care techniques to promote regular bowel movements, including dietary modifications, hydration management, and medication administration.
5. Implement effective bowel management interventions for constipation, diarrhea, and fecal incontinence.
6. Adapt bowel management strategies for specific patient populations, such as the elderly or those with neurological conditions.
7. Communicate effectively with patients about bowel management, addressing concerns and providing education and instructions.
8. Demonstrate proper infection control and hygiene practices during bowel care procedures.
9. Understand the legal and ethical considerations related to bowel management, including patient rights and privacy.
10. Document and report bowel care procedures, patient responses, and any changes or complications accurately and in a timely manner.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Buccal MidazolamCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.
Buccal Midazolam online training module covers the following topics
1. Introduction to Buccal Midazolam: This section provides an overview of what Buccal Midazolam is, its indications, and the importance of its administration.

2. Pharmacology and Mechanism of Action: This section explains the pharmacological properties of Buccal Midazolam, including its mechanism of action, absorption, distribution, metabolism, and elimination.

3. Indications and Contraindications: This section discusses the various medical conditions and situations where Buccal Midazolam is indicated, as well as any contraindications or precautions that need to be considered before administration.

4. Administration Technique: This section covers the step-by-step procedure for administering Buccal Midazolam, including the correct dosage, positioning of the patient, and the use of appropriate equipment.

5. Monitoring and Side Effects: This section explains the importance of monitoring the patient during and after the administration of Buccal Midazolam, as well as the potential side effects and how to manage them.

6. Documentation and Reporting: This section emphasizes the importance of accurate documentation and reporting of the administration of Buccal Midazolam, including the necessary information to be recorded and any reporting requirements.

7. Emergency Situations and Management: This section provides guidance on how to handle emergency situations that may arise during the administration of Buccal Midazolam, including the recognition and management of respiratory depression and other adverse reactions.

8. Legal and Ethical Considerations: This section highlights the legal and ethical aspects related to the administration of Buccal Midazolam, including consent, confidentiality, and accountability.

9. Practical Assessment: This section may include a practical assessment to evaluate the learner's ability to correctly administer Buccal Midazolam and handle emergency situations.

10. Resources and Further Learning: This section provides additional resources, references, and opportunities for further learning and development in the field of Buccal Midazolam administration.

Buccal Midazolam online training: The learning outcomes include-
The learning outcomes of understanding the legal and ethical considerations for Buccal Midazolam include:

1. Knowledge of legal requirements and regulations related to medication administration, particularly Buccal Midazolam.
2. Understanding the importance of obtaining informed consent and respecting patient autonomy in medication administration.
3. Ability to accurately document the administration of Buccal Midazolam, including dosage, route, and individual's response.
4. Awareness of the need to maintain privacy and confidentiality when administering Buccal Midazolam to protect patient rights and maintain trust.
5. Familiarity with reporting procedures for adverse events, medication errors, and unexpected reactions related to Buccal Midazolam administration.
6. Understanding the importance of practicing within one's professional scope and seeking assistance or consultation when needed.
7. Awareness of cultural and religious considerations in medication administration, including communication preferences and specific rituals or practices.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Cannulation online training moduleCannulation online training module topics:

1. Introduction to Cannulation overview of cannulation, its purpose, and the importance of proper technique and infection control.
2. Anatomy and Physiology focuses on the relevant anatomy and physiology of the veins and arteries, including their location, size, and structure.
3. Indications and Contraindications: the appropriate indications for cannulation, as well as situations where cannulation should be avoided or delayed.
4. Equipment and Supplies needed for cannulation, including different types of cannulas, needles, tourniquets, and dressings.
5. Infection Control and Hygiene the and sterile environment during cannulation procedures, including hand hygiene, the use of personal protective equipment, and proper disposal of sharps.
6. Patient Assessment including evaluating their veins, identifying potential complications, and obtaining informed consent.
7. Cannulation Techniques step-by-step instructions on different cannulation techniques, such as peripheral venous cannulation and arterial cannulation, including tips for successful cannulation and troubleshooting common difficulties.
8. Complications and Management potential complications that may arise during or after cannulation and how to manage them, such as infiltration, phlebitis, and hematoma formation.
9. Documentation and Reporting the importance of accurate and timely documentation of cannulation procedures, including recording relevant patient information, the type of cannula used, and any complications or adverse events.
10. Legal and Ethical Considerations addresses the legal and ethical aspects of cannulation, including consent, patient confidentiality, and professional responsibilities.

The learning outcomes of a Cannulation online training module for a healthcare worker in learning outcomes

1. Understand the purpose and importance of cannulation in healthcare settings.
2. The relevant anatomy and physiology of veins and arteries.
3. The indications and contraindications for cannulation.
4. The equipment and supplies required for cannulation procedures.
5. Apply infection control principles and maintain a sterile environment during cannulation.
6. Conduct a thorough patient assessment before performing cannulation.
7. Various cannulation techniques, including peripheral venous cannulation and arterial cannulation.
8. Identify potential complications that may arise during or after cannulation and understand appropriate management strategies.
9. Document cannulation procedures accurately and appropriately.
10. Comply with legal and ethical considerations related to cannulation, including obtaining informed consent and maintaining patient confidentiality.

Catheters & Catheter Care online moduleCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.


1. Introduction to Catheter Care:
• Define what a catheter is and its purpose in medical care.
• Explain the different types of catheters commonly used in healthcare settings.
2. Indications for Catheterization:
• Identify appropriate indications for catheter use.
• Discuss alternatives to catheterization when possible.
3. Catheter Insertion:
• Describe the proper procedure for catheter insertion.
• Highlight infection prevention measures during catheter insertion.
4. Catheter Maintenance:
• Explain the importance of maintaining a closed drainage system.
• Detail the frequency of catheter bag changes and perineal care.
• Discuss measures to prevent catheter-related infections.
5. Catheter Troubleshooting:
• Identify common catheter-related problems and their solutions.
• Address potential complications such as blockages and leakage.
6. Catheter Removal:
• Outline the correct procedure for catheter removal.
• Emphasize the importance of proper timing for catheter removal.
7. Infection Prevention:
• Provide guidelines for hand hygiene and personal protective equipment (PPE) use.
• Explain the principles of aseptic technique during catheter care.
8. Patient Communication and Education:
• Stress the significance of clear communication with patients about catheter care.
• Provide information on signs of infection or complications that patients should watch for.
9. Documenting Catheter Care:
• Emphasize the importance of accurate and timely documentation.
• Explain what information should be included in catheter care records.


Learning Outcomes
Knowledge-based learning outcomes:
• Define what a catheter is and its purpose in medical care.
• Identify appropriate indications for catheter use.
• Describe the different types of catheters commonly used in healthcare settings.
• Explain the proper procedure for catheter insertion, maintenance, and removal.
• Understand the principles of infection prevention during catheter care.
• Recognize common catheter-related problems and their solutions.
2. Skill-based learning outcomes:
• Demonstrate the ability to perform catheter insertion following proper guidelines and aseptic technique.
• Perform catheter maintenance tasks, including bag changes and perineal care, while maintaining a closed drainage system.
• Troubleshoot and address catheter-related issues such as blockages and leakage.
• Communicate effectively with patients about catheter care and potential complications.
3. Attitude-based learning outcomes:
• Recognize the importance of maintaining patient dignity and privacy during catheter care.
• Understand the significance of timely and accurate documentation in catheter management.
• Appreciate the ethical considerations related to catheter use and patient care.
4. Critical Thinking learning outcomes:
• Evaluate situations to determine the appropriate use of catheters and consider alternatives when possible.
• Analyze and apply infection prevention strategies to reduce catheter-related infections.
5. Application-based learning outcomes:
• Apply the knowledge and skills acquired to real-life scenarios involving catheter care.
• Assess patient-specific needs and make informed decisions regarding catheter management.
6. Reflective learning outcomes:
• Engage in self-reflection to identify areas for improvement in catheter care practices.
• Seek feedback from peers or supervisors to enhance catheter management skills.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Children- Support & ProtectionThis online training course covers a wide range of topics relating to children Support & Protection within the healthcare industry, such as the child protection process and bruising in immobile infants/babies. The course will take approximately two hours to complete, and at the end of the training there are a number of multiple choice questions based on the course content, which must be answered correctly to pass the course.

The content of this course has been verified by Skills for Health as aligning to the UK Core Skills Training Framework (CSTF).


All health and social care workers as part of their induction or as refresher training.

All workers that work or have contact with Children, on a paid or voluntary basis.

This module forms part of the Care Certificate
Course Pre-Requisite Requirements
No pre course requisites required.
Course Content:
Child Protection is everyone's responsibility
Definitions relating to Safeguarding Children
Every Child Matters
Key Guidance
Cultural, race and ethnicity
What is abuse and neglect?
Associated risk factors
Additional risk factors in Disabled children
Categories of child abuse, definitions and indictors.
Bruising in immobile infants/babies.
Factors that prevent children disclosing abuse
What to do if a child reports abuse
How to refer
The Common Assessment Framework
Child Protection Process
Whistleblowing
Benefits of Multi-agency Working


Learning Outcomes:
On completion of the module candidates will:
Be able to recognise an adult that is vulnerable to being abused (an “adult at risk”).
Be able to identify evidence and indictors of abuse.
Be able to recognise factors that which may increase the risk of abuse.
Know how to report concerns about suspected/ alleged abuse.
Have an understanding of how to work in a manner that minimises the risk of abuse to vulnerable adults.
Have an awareness of the principles to determine capacity
Have an understanding of the legal context.

Assessment:
Online assessment
Possible requirements include:
Workplace Assessment
Completion of Workbook

Children First

Communicating Effectively Through Open Disclosure

CommunicationCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

Communication online training module covers the following topics:

1. Introduction to Effective Communication:
- Importance of effective communication in healthcare settings
- Impact of good communication on patient care and outcomes
2. Verbal Communication Skills:
- Active listening techniques
- Clear and concise language
- Empathy and compassion
- Use of appropriate tone and volume
3. Non-Verbal Communication Skills:
- Body language and facial expressions
- Eye contact and posture
- Use of gestures and touch
4. Written Communication Skills:
- Writing clear and accurate patient notes
- Proper use of medical terminology
- Effective email and messaging etiquette
- Writing patient letters and reports
5. Communicating with Patients and Their Families:
- Building rapport and trust
- Explaining medical conditions and treatment options
- Active involvement of patients in decision-making
- Addressing cultural and language barriers
6. Communication in Challenging Situations:
- Dealing with angry or upset patients
- Communicating bad news sensitively
- Managing conflicts and difficult conversations
- Recognizing and responding to emotional distress
7. Team Communication:
- Effective communication within interdisciplinary teams
- Handover and shift change communication
- Collaboration and coordination of care
- Sharing information and feedback
8. Confidentiality and Privacy:
- Importance of patient confidentiality
- Legal and ethical considerations
9. Communication Technology:
- Use of electronic health records (EHRs)
- Telehealth and video consultations
- Sharing information securely online


Communication online training module Learning Outcomes :

1. Understanding the concept of telehealth and its role in delivering healthcare services remotely.
2. Recognizing the benefits of telehealth, such as improved accessibility, convenience, and cost-effectiveness.
3. Understanding the role of video consultations as a subset of telehealth and its advantages, such as time-saving and increased patient engagement.
4. Identifying the potential limitations and challenges associated with telehealth, including limited accessibility for certain populations.
5. Appreciating the importance of privacy and security in telehealth, including the need for encryption and secure platforms.
6. Recognizing the potential impact of telehealth on continuity of care, including remote monitoring and home care.
7. Understanding the regulatory and reimbursement considerations related to telehealth, which may vary across jurisdictions.
8. Recognizing the importance of training and support for healthcare professionals in effectively utilizing telehealth technologies.
9. Understanding the ethical considerations involved in telehealth, such as patient autonomy, confidentiality, and equitable access to care.
10. Identifying the role of telehealth in improving healthcare outcomes, patient satisfaction, and population health management.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased

Complaint HandlingCourse Duration 1 Hour (1 CPD Point)

Certificates are included.
Course Duration 1 Hour (1 CPD Point)
This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.


Certificates are included.
Course Duration 1 Hour (1 CPD Point)
This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

Complaint Handling online training module covers the following topics:
1. Introduction to Complaint Handling:
- Importance of effective complaint handling in healthcare settings.
- Legal and regulatory requirements related to complaint handling in the UK.
2. Understanding Patient Complaints:
- Definition and types of patient complaints.
- Common reasons for patient complaints in healthcare.
3. Complaint Resolution Process:
- Overview of the complaint resolution process in healthcare.
- Steps involved in handling and resolving patient complaints.
- Roles and responsibilities of healthcare workers in complaint handling.
4. Effective Communication Skills:
- Importance of effective communication when dealing with complaints.
- Active listening techniques.
- Empathy and compassion in communication.
- De-escalation techniques for managing difficult situations.
5. Complaint Documentation and Record-Keeping:
- Importance of accurate and thorough documentation of complaints.
- Legal and confidentiality considerations in complaint documentation.
- Best practices for maintaining complaint records.
6. Responding to Complaints:
- Strategies for providing timely and appropriate responses to patient complaints.
- Writing clear, concise, and empathetic response letters.
- Addressing and acknowledging patient concerns.
7. Conflict Resolution and Mediation:
- Techniques for resolving conflicts and mediating disputes.
- Strategies for managing challenging interactions with complainants.
- Collaboration with other team members and stakeholders in resolving complaints.

8. Learning from Complaints:
- Importance of learning from patient complaints for quality improvement.
- Analyzing trends and patterns in complaints.
- Implementing changes and improvements based on feedback.
9. Confidentiality and Data Protection:
- Maintaining patient confidentiality and data protection during complaint handling.
- Compliance with the Data Protection Act and General Data Protection Regulation (GDPR).
10. Self-Care and Emotional Resilience:
- Recognizing the emotional impact of complaint handling on healthcare workers.
- Strategies for self-care and maintaining emotional resilience.
- Seeking support and resources for managing emotional challenges.

Complaint Handling: Learning Outcomes-

1. Understanding the emotional burden that healthcare workers may experience when handling complaints.
2. Recognizing the importance of empathy and compassion in complaint handling.
3. Knowing how healthcare organizations can support the emotional well-being of healthcare workers involved in complaint handling.
4. Understanding the role of training and education in equipping healthcare workers with the necessary skills for effective complaint handling.
5. Recognizing the importance of peer support and mentoring in creating a supportive environment for healthcare workers.
6. Understanding the significance of recognizing and celebrating successes in complaint handling to boost morale and motivation.
7. Knowing the importance of self-care and well-being for healthcare workers involved in complaint handling.
8. Understanding the value of continuous improvement and a learning culture in complaint handling.
9. Recognizing the role of organizational support in providing clear guidelines, resources, and a supportive leadership culture.
10. Understanding the importance of involving healthcare workers in decision-making and actively seeking their feedback for continuous improvement in complaint handling processes.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Control of Substances Hazardous to Health (COSHH)This online training course covers a wide range of topics relating to COSHH within the healthcare industry, such as routes of infection, individual workers responsibilities and PPE (Personal Protective Equipment). Every year, thousands of workers are made ill by hazardous substances, contracting lung disease such as asthma, cancer and skin disease such as dermatitis. These diseases cost many millions of pounds each year to industries, society and individuals. Since 2009, new international symbols have been gradually replacing the European symbols. Some of them are similar to the European symbols, but there is no single word describing the hazard.

The course will take approximately one hour to complete, and at the end of the training there are a number of multiple choice questions based on the course content, which must be answered correctly to pass the course.

The course will take approximately 1 hour to complete
Certificates are included and issued at the completion of the course. All Certificates are electronical available to down load.
CPD Points 1


Course Pre-Requisite Requirements
No pre course requisites required.

Course Content:
• What is a hazardous substance?
• What is not a hazardous substance?
• Employer’s responsibilities
• What are exposure control measures.
• Keeping workers healthy
• Control equipment
• Employee’s responsibilities
• Risk Assessment
• Control Measures
• Chemical Symbols
• Record Keeping
• Incident Reporting
• Health and Safety at Work Act
•New International Symbols
•Workplace (Health, Safety and Welfare) Regulations
•Using chemicals or other hazardous substances at work

Learning Outcomes:
• Understand the basic requirements of COSHH
• Understand both the Employers & their individual responsibilities
• Identify what is and is not a Hazardous substance
• The COSHH risk assessment process.
• Identify control measures
• Identify common signs and symbols relevant to COSHH..
•You will be able to contribute valuable information to your company’s risk assessment strategy
•You will understand the legalities surrounding adherence to COSHH Regulations.
•Understand the precautions that need to be taken and apply them in your company environment




Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course


If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com

Counter Fraud & BriberyCounter Fraud & Bribery
Certificates are included.
Course Duration 1 Hour (1 CPD Point)
This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.
1. Introduction to Counter Fraud & Bribery:
- Define counter fraud and bribery in the healthcare sector.
- Explain the importance of preventing fraud and bribery in healthcare organizations.
- Highlight the legal and ethical implications of fraud and bribery.

2. Understanding Fraud:
- Define healthcare fraud and provide examples relevant to the nursing and healthcare profession.
- Explain the impact of fraud on patients, healthcare organizations, and the wider healthcare system.
- Identify common red flags and warning signs of potential fraudulent activities.

3. Understanding Bribery:
- Define bribery and its relevance to the nursing and healthcare profession.
- Explain the potential consequences of bribery, including compromised patient care and professional reputation.
- Highlight the legal framework and regulations related to bribery in the healthcare sector.

4. Preventing Fraud & Bribery:
- Explain the role and responsibilities of nurses and healthcare workers in preventing fraud and bribery.
- Discuss the importance of maintaining ethical conduct and integrity in healthcare practice.
- Provide practical tips and strategies for identifying and reporting suspected fraud or bribery.

5. Reporting Fraud & Whistleblowing:
- Explain the process for reporting suspected fraud or bribery within healthcare organizations.
- Discuss the protection and support available for whistleblowers.
- Highlight the importance of confidentiality and anonymity when reporting fraud or bribery.

6. Consequences of Fraud & Bribery:
- Outline the potential legal, professional, and personal consequences of engaging in fraudulent or bribery activities.
- Discuss the impact of fraud and bribery on patient trust, professional reputation, and career prospects.
- Emphasize the importance of compliance with relevant laws, regulations, and organizational policies.
Counter Fraud & Bribery:-The learning outcomes include-
1. Understanding the legal obligations and consequences associated with non-compliance.
2. Recognizing the impact of compliance on ethical conduct and the promotion of fairness and accountability.
3. Appreciating the role of compliance in protecting the interests of stakeholders, such as employees, customers, and the public.
4. Understanding the significance of compliance in risk management and the mitigation of potential legal, financial, and reputational risks.
5. Recognizing the importance of compliance in building and maintaining a positive reputation and trust among stakeholders.
6. Understanding the potential competitive advantage that compliance can provide in the marketplace.
7. Appreciating the role of compliance in fostering organizational integrity and creating a culture of honesty, trustworthiness, and accountability.
8. Recognizing the importance of compliance in attracting customers and clients who value ethical practices.
9. Understanding the potential negative consequences, such as legal and financial harm, associated with non-compliance.
10. Appreciating the value of compliance in upholding ethical standards and contributing to a fair, transparent, and trustworthy society.
Assessment: Online assessment

If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com

Covid AwarenessCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.
Covid Awareness online training module covers the following topics
1: Understanding COVID-19
- Overview of COVID-19: What is it, how does it spread, and what are the symptoms?
- Current situation in the UK: Understanding the impact and statistics.
- Key differences between COVID-19 and other respiratory illnesses.

2: Infection Prevention and Control Measures
- Hand hygiene: Proper handwashing techniques and use of hand sanitizers.
- Personal Protective Equipment (PPE): Understanding the different types and appropriate usage.
- Respiratory hygiene and cough etiquette: Techniques to prevent the spread of the virus.
- Cleaning and disinfection protocols: Best practices for maintaining a safe and clean environment.

3: Screening and Testing Guidelines
- Identifying high-risk individuals: Understanding the criteria for screening and testing.
- COVID-19 testing methods: Overview of different testing techniques and their accuracy.
- Process and protocols for screening patients and healthcare workers.

4: Patient Management and Care
- Isolation and quarantine protocols: Guidelines for managing patients with suspected or confirmed COVID-19.
- Symptom management: Providing care and support to patients with mild to severe symptoms.
- Mental health considerations: Addressing the psychological impact on patients during the pandemic.

5: Vaccination and Immunization
- Overview of COVID-19 vaccines: Understanding the different types and their efficacy.
- Vaccination rollout in the UK: Information on the prioritization and distribution strategy.
- Addressing vaccine hesitancy and providing accurate information to patients.

6: Emergency Preparedness and Crisis Management
- Identifying potential outbreaks and clusters: Early detection and response strategies.
- Hospital surge capacity: Preparing for increased patient load during a pandemic.
- Crisis communication: Effective communication with patients, colleagues, and the public.

7: Mental Health and Well-being of Healthcare Workers
- Recognizing and managing stress and burnout.
- Accessing mental health support services.
- Self-care strategies to maintain physical and emotional well-being.

Covid Awareness Learning outcomes –
1. Understand the importance of self-care for healthcare professionals.
2. Recognize the impact of physical and emotional well-being on job performance and overall quality of life.
3. Identify various self-care strategies that can be implemented to maintain physical and emotional well-being.
4. Learn how to prioritize sleep and establish healthy sleep habits.
5. Understand the benefits of regular physical activity and how it contributes to overall well-being.
6. Explore stress management techniques and their effectiveness in reducing stress and promoting relaxation.
7. Recognize the importance of setting boundaries between work and personal life to prevent burnout.
8. Understand the significance of fostering supportive relationships and seeking social connections.
9. Learn about the benefits of mindfulness practices in promoting self-awareness and reducing stress.
10. Recognize the importance of taking regular breaks and engaging in activities that bring joy and relaxation.
11. Understand the role of self-compassion in maintaining resilience and preventing burnout.
12. Appreciate the need for ongoing self-care and the importance of making it a priority.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

CSTF - Adult Basic Life Support Support L1&L2 OnlineCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.
Adult Basic Life Support Level 1 & 2 online training module covers the following topics:
1. Be able to recognise cardiorespiratory arrest.
2. Know how to summon immediate emergency help in accordance with local protocols.
3. Be able to start CPR using chest compressions
4. be able to locate and operate an AED.
5. Understand national guidelines and local resuscitation policies and procedures.
6. Know how to recognise and respond to patients with clinical deterioration or cardiorespiratory arrest, escalating care in accordance with local policy.
7. Be able to initiate an appropriate emergency response in accordance with Resuscitation Council (UK) guidelines which may include management of choking, and the use of the recovery position.
8. Be able to initiate and maintain effective chest compressions in accordance with the current Resuscitation Council (UK) guidelines.
9. Be able to provide basic airway management ie. ensure an open airway.
10. Be able to initiate and maintain effective lung ventilations in accordance with the current Resuscitation Council (UK) guidelines.
11. know how an Automated External Defibrillator (AED) can be operated safely and appropriately
12. Understand their individual role and responsibilities in responding to persons in emergency situations.
13. Understand their individual responsibilities in reporting and recording details of an emergency event accurately.
14. Understand the importance of undertaking any resuscitation interventions within the limits of their personal capabilities and context of any previous training received.
15. Know how they should apply the local Do Not Attempt Cardiopulminary Resuscitation Policy / anticipatory care decision within clinical context.
34.Adult Immediate Life Support Level 3

Certificates are included.
Course Duration 1 Hour (1 CPD Point)
This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.
Adult Immediate Life Support Level 3 online training module covers the following topics:
1. Be able to recognise the seriously ill adult and initiate appropriate interventions to prevent cardiorespiratory arrest.
2. Understand and be able to apply the ABCDE approach.
3. Know how to manage and co-ordinate roles and responsibilities within the team in responding to emergency situations until the arrival of a resuscitation team or more experienced assistance.
4. Be able to participate as a member of the resuscitation team.
5. Be able to provide initial post resuscitation care until the arrival of the resuscitation team or more experienced assistance.
6. Includes the out comes of Level 1 and 2 Adult Basic Life Support.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

CSTF - Adult Immediate Life Support -Level 3 OnlineCourse Duration 1 Hour (1 CPD Point)

Adult Immediate Life Support Level 3 online training module covers the following topics:

1. Be able to recognise the seriously ill adult and initiate appropriate interventions to prevent cardiorespiratory arrest.
2. Understand and be able to apply the ABCDE approach.
3. Know how to manage and co-ordinate roles and responsibilities within the team in responding to emergency situations until the arrival of a resuscitation team or more experienced assistance.
4. Be able to participate as a member of the resuscitation team.
5. Be able to provide initial post resuscitation care until the arrival of the resuscitation team or more experienced assistance.
6. Includes the out comes of Level 1 and 2 Adult Basic Life Support.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

CSTF - Equality & DiversityEquality & Diversity
Certificates are included.
Course Duration 1 Hour (1 CPD Point)
This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

1. Introduction to Equality and Diversity:
- Understanding the concepts of equality, diversity, and inclusion
- Recognizing the importance of promoting equality and diversity in healthcare
2. Legal Framework:
- Overview of relevant legislation, such as the Equality Act 2010 and Human Rights Act 1998
- Understanding the protected characteristics and their implications in healthcare
3. Equality in Healthcare:
- Addressing unconscious bias and stereotypes in healthcare practice
- Ensuring equal access to healthcare services for all patients
- Promoting fairness and equity in treatment and care provision
4. Diversity in Healthcare:
- Recognizing and respecting different cultures, beliefs, and values
- Providing culturally competent care to diverse patient populations
- Understanding the impact of culture on health and healthcare outcomes
5. Human Rights in Healthcare:
- Understanding the fundamental principles of human rights
- Respecting and promoting patients' rights to dignity, privacy, and autonomy
- Recognizing and addressing potential human rights violations in healthcare settings
6. Communication and Language:
- Effective communication with patients from diverse backgrounds
- Overcoming language barriers and utilizing interpretation services
- Ensuring clear and accessible information for all patients
7. Challenging Discrimination and Harassment:
- Identifying and addressing discrimination, harassment, and bullying in the workplace
- Knowing the procedures for reporting incidents and seeking support
- Creating an inclusive and supportive work environment
8. Promoting Inclusive Practice:
- Strategies for promoting equality, diversity, and human rights in healthcare settings
- Collaborating with colleagues to create inclusive care plans
- Incorporating diversity considerations into policies, procedures, and decision-making

Equality & Diversity-The learning outcomes include-
a) Understand the terms of Equality and Diversity and Human Rights and how they are applied within the context of the health sector.
b) b) Understand how a proactive inclusive approach to equality and diversity and human rights can be promoted.
c) understand the purpose and benefits of monitoring equalities and health inequalities
d) Understand the benefits that an effective approach to equality and diversity and human rights can affect society, organisations and individuals.
e) Understand how legislation, organisational policies and processes can empower individuals to act appropriately and understand people’s rights.
f) Know how to treat everyone with dignity, courtesy and respect and value people as individual.
g) Know what to do if there are concerns about equality and diversity practices, including how to use any local whistle blowing policy procedures and other related policies such as Bullying at Work and Dignity at Work.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

CSTF - Fire SafetyThis online training course covers a range of topics relating to fire safety within the healthcare industry, such as the importance of fire safety, fire risk assessment and procedures in the event of a fire. The health and safety Executive require employers (and/or building owners or occupiers) to carry out a fire safety risk assessment and keep it up to date. This shares the same approach as health and safety risk assessments and can be carried out either as part of an overall risk assessment or as a separate exercise. It’s a legal requirement for certain members of staff to be trained in fire safety procedures – becoming your environment’s designated fire wardens as a result. The person should have a clear understanding of the overall duties and responsibilities they have as a fire warden. This will include the action they should take on the discovery of a fire and know the difference between different fire classes, which extinguisher to use for which fire and what the evacuation procedure are within your work place.

The course will take approximately one hour to complete

All certificated are included.
Course Duration 1 Hour

1. Introduction to Fire Safety:
- Importance of fire safety in a healthcare setting
- Legal requirements and regulations related to fire safety

2. Characteristics of Fire, Smoke, and Toxic Fumes:
- Understanding the nature of fire, how it spreads, and its potential hazards
- Identifying the characteristics of smoke and toxic fumes and their dangers

3. Fire Hazards in the Working Environment:
- Identifying common fire hazards in healthcare facilities
- Understanding the specific fire risks associated with medical equipment, chemicals, and materials used in healthcare

4. Fire Risk Assessments:
- Explanation of relevant fire risk assessments conducted in healthcare settings
- Awareness of significant findings from fire risk assessments and their implications

5. Fire Prevention:
- Importance of practicing and promoting fire prevention measures
- Strategies for reducing fire risks and maintaining a safe working environment

6. Basic Fire Safety and Local Fire Safety Protocols:
- Familiarity with basic fire safety principles, including the "Fire Triangle"
- Understanding local fire safety protocols, including staff responsibilities during a fire incident

7. Fire Alarm Systems and Response:
- Knowing the means of raising the fire alarm
- Actions to take upon hearing the fire alarm, including evacuation procedures

8. Fire Emergency Response:
- Immediate actions to take if fire breaks out or smoke is detected
- Safe evacuation procedures, including identifying escape routes

9. Fire Extinguishers:
- Familiarity with different types of fire extinguishers and their uses
- Safety precautions associated with using fire extinguishers

10. Importance of Evacuation Procedures and Escape Routes:
- Understanding the importance of being familiar with evacuation procedures
- Identifying and using designated escape routes in a healthcare facility

The learning outcomes for the Fire Safety o include:
a) Understand the characteristics of fire, smoke, and toxic fumes.
b) Know the fire hazards involved in the working environment.
c) Be aware of the significant findings of relevant fire risk assessments.
d) Understand how to practice and promote fire prevention.
e) Be aware of basic fire safety and local fire safety protocols, including staff responsibilities during a fire incident.
f) Know the means of raising the fire alarm and the actions to take on hearing the fire alarm.
g) Know instinctively the right action to take if fire breaks out or smoke is detected.
h) Be familiar with the different types of fire extinguishers, state their use, and identify the safety precautions associated with their use.
i) Understand the importance of being familiar with evacuation procedures and associated escape routes.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

CSTF - Health & SafetyThis online training course covers a wide range of topics relating to health & safety within the healthcare industry, such as control measure, risk assessment and The Management of Health and Safety at Work Regulations Act. This course insure that workers and others are protected from anything that may cause harm, effectively controlling any risks to injury or health that could arise in the workplace. Employers and employees have duties under health and safety law to assess risks in the workplace.

All certificated are included.
Course Duration 1 Hour (1 CPD Point)

Course content
1. Introduction to Health and Safety:
- Importance of health and safety in the workplace healthcare settings
- Legal responsibilities and obligations healthcare settings

2. Organizational Commitment to Safety:
- Understanding the organization's commitment to delivering services safely healthcare settings
- Policies and procedures for maintaining health and safety healthcare settings

3. Legislation, Policies, and Procedures:
- Importance of acting in ways consistent with legislation, policies, and procedures healthcare settings
- Understanding the implications of non-compliance healthcare settings

4. Consultation and Communication:
- Organization's arrangements for consulting with employees on health and safety matters healthcare settings
- Importance of communication in maintaining a safe work environment healthcare settings

5. Health and Safety Policy:
- Locating the organization's health and safety policy healthcare settings
- Understanding the arrangements for implementing it healthcare settings

6. Hazard, Risk, and Risk Assessment:
- Definition and understanding of hazard, risk, and risk assessment healthcare settings
- Importance of risk assessment in identifying and managing hazards healthcare settings

7. Workplace Hazards:
- Recognition of common workplace hazards (e.g., electricity, slips, trips and falls, chemicals and substances, stress, physical and verbal abuse, traffic routes, display screen equipment, workstations, and the working environment) healthcare settings

8. Risk Management:
- Understanding how identified risks can be managed through preventive and protective measures healthcare settings
- Importance of a balanced approach to risk management healthcare settings

9. Safe Working Practices:
- Application and promotion of safe working practices specific to the job role healthcare settings
- Importance of following protocols and procedures to ensure safety healthcare settings

10. Patient Safety:
- Actions to ensure patient safety healthcare settings
- Importance of following protocols and reporting concerns healthcare settings

11. Reporting Health and Safety Concerns:
- Importance of reporting health and safety concerns healthcare settings
- Reporting processes used by the organization healthcare settings

12. Incident Reporting:
- Individual responsibilities in reporting incidents, ill health, and near misses healthcare settings
- Understanding the importance of reporting for risk management healthcare settings

13. Raising Health and Safety Concerns:
- Knowing how to raise health and safety concerns within the organization healthcare settings
- Understanding the channels and procedures for reporting concerns healthcare settings

14. Information Management:
- How the organization uses the information gathered to help manage risks healthcare settings
- Importance of accurate and timely reporting healthcare settings

The learning outcomes include

a) Understand the organization's commitment to delivering services safely.
b) Understand the importance of acting in ways that are consistent with legislation, policies, and procedures for maintaining own and others' health and safety.
c) Know the organization's arrangements for consulting with employees on health and safety matters.
d) Be able to locate the organization's health and safety policy and the arrangements for implementing it.
e) Understand the meaning of hazard, risk, and risk assessment.
f) Be able to recognize common workplace hazards including electricity, slips, trips and falls, chemicals and substances, stress, physical and verbal abuse, traffic routes, display screen equipment (DSE), workstations, and the working environment.
g) Understand how any identified risks might be managed through balanced and appropriate preventive and protective measures.
h) Understand how to apply and promote safe working practices specific to their job role.
i) Know the actions they should take to ensure patient safety.
j) Understand the importance of reporting health and safety concerns.
k) Know the reporting processes used and how the organization uses the information gathered to help manage risks.
l) Know how to raise health and safety concerns.
m) Understand individual responsibilities in reporting incidents, ill health, and near misses.

If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

CSTF - Infection Prevention and Control Level 1&2 includes COVIDThis online training course covers a wide range of topics relating to infection, prevention & control within the healthcare industry, such as clinical waste, MRSA and hand washing. The course will take approximately two hours to complete, and at the end of the training there are a number of multiple choice questions based on the course content, which must be answered correctly to pass the course.

The content of this course has been verified by Skills for Health as aligning to the UK Core Skills Training Framework (CSTF).

CSTF - Information Governance and Data Security (GDPR)This online training course covers a wide range of topics relating to handling information and information governance within the healthcare industry, such as what information governance is, how to comply with the law and understanding the Data Protection Act Principles. Information Governance (IG) is to do with the way organisations process or handle information. It allows organisations and individuals to ensure that personal information is handled legally, securely, efficiently and effectively in order to support delivery of the best possible care.

The course will take approximately one hour to complete, and at the end of the training there are a number of multiple choice questions based on the course content, which must be answered correctly to pass the course.

All certificated are included.
Course Duration 1 Hour (1 CPD Point)


Course Pre-Requisite Requirements
No pre course requisites required.

1: Introduction to Information Governance and Data Security
- Understanding the principles of Information Governance
- Importance of data security in health and care

2: Types and Value of Information
- Different types of information in healthcare
- Understanding the value and sensitivity of different types of information

3: Principles of Data Security
- Ensuring confidentiality, integrity, and availability of data
- Best practices for data security in healthcare settings

4: Avoiding Threats to Data Security
- Social engineering and how to recognize and avoid it
- Using social media safely in a healthcare context
- Best practices for using email securely
- Recognizing and avoiding malicious software
- Techniques for protecting information and maintaining data security
- Importance of physical security in protecting data

5: Identifying and Reporting Data Breaches and Incidents
- Understanding what constitutes a data breach or incident
- How to identify and report data breaches or incidents promptly and appropriately

6: Fundamentals of Data Protection and GDPR
- Understanding the basic principles and requirements of GDPR
- Implications of GDPR for healthcare workers and organizations

7: Caldicott Principles and Confidentiality
- Understanding the Caldicott Principles and their importance in healthcare
- Providing a confidential service to patients and service users

8: Responsibilities under the Freedom of Information Act 2000
- Understanding the obligations and responsibilities of healthcare organizations under the FOIA
- Importance of handling and responding to FOI requests appropriately

9: Individual Responsibilities in Responding to FOI Requests
- Understanding individual responsibilities in handling and responding to FOI requests
- Best practices for ensuring compliance with FOI requirements

The learning outcomes

1. Understand the principles of Information Governance and the importance of data security in health and care.
2. Understand the different types and value of information in a healthcare setting.
3. Understand the principles of data security, including how to ensure the confidentiality, integrity, and availability of data.
4. Be aware of threats to data security and know how to avoid them, including social engineering, safe use of social media, safe use of email, and protection against malicious software.
5. Know how to protect information and ensure physical security.
6. Be able to identify data breaches and incidents and know what steps to take for reporting.
7. Understand the fundamentals of data protection and the General Data Protection Regulations (GDPR) and their implications for healthcare workers.
8. Understand the Caldicott Principles and be able to provide a confidential service to patients and service users.
9. Understand the responsibilities of healthcare organizations under the Freedom of Information Act 2000.
10. Understand individual responsibilities in responding to a Freedom of Information request and best practices for compliance.


Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

CSTF - Manual Handling & Moving of People & Inanimate Objects Level 1&2
This online training course covers a wide range of topics relating to manual handling within the healthcare industry, such as spinal structure and function, ergonomics and controversial techniques.
Manual Handling of Loads - European Directive’ of May, 1990. A ‘European Directive’ is a legal document obliging each member state to introduce legislation complying with the main aims of the directive. The intention is to harmonies standards of practice throughout the whole of the European Union. The regulation came into force on 1st January, 1993.

Ergonomics remember fitting the job to the person not fitting the person to the job. Unsafe, unhealthy, uncomfortable or inefficient situations at work or in everyday life are avoided by taking into account the physical and psychological capabilities and limitations of human beings.
Factors in ergonomics are posture and movement which include twisting, overreaching, lifting, lowering etc. The Environmental factors include available space, room design, lighting, heating, ventilation, noise levels and the tasks being undertaken which includes appropriate, interesting, repetitive

The course will take approximately two hour to complete,

All certificates are included.
Course Duration 1 Hour (1 CPD Point)


Course content
Patient Manual Handling Staff online training for healthcare include the following topics:
1. Introduction to Patient Manual Handling:
- Importance of patient manual handling in healthcare settings
- Risks and consequences of improper manual handling
- Legal and regulatory requirements related to manual handling

2. Anatomy and Physiology:
- Basic understanding of the musculoskeletal system
- Common patient conditions affecting mobility and movement
- Impact of age and medical conditions on patient handling

3. Ergonomics and Body Mechanics:
- Correct body posture and alignment during patient handling
- Principles of safe lifting, transferring, and repositioning techniques
- Proper use of assistive devices and equipment

4. Risk Assessment and Planning:
- Identifying potential hazards and risks associated with patient handling
- Conducting risk assessments and implementing control measures
- Developing individualized care plans for patients with specific needs

5. Techniques for Safe Patient Handling:
- Proper techniques for lifting, transferring, and repositioning patients
- Assisted and unassisted methods of patient handling
- Strategies for managing challenging patient behaviors during handling

6. Communication and Teamwork:
- Effective communication with patients, colleagues, and multidisciplinary teams
- Collaboration and coordination during patient handling tasks
- Reporting incidents, near misses, and concerns related to manual handling


7. Documentation and Record Keeping:
- Importance of accurate documentation related to patient handling
- Recording incidents, risk assessments, and care plans
- Confidentiality and data protection requirements

The learning outcomes include:

1. Understand the importance of patient manual handling in healthcare settings and the risks associated with improper handling.
2. Demonstrate knowledge of the musculoskeletal system and common patient conditions affecting mobility and movement.
3. Apply correct body mechanics and ergonomics principles during patient handling tasks.
4. Identify potential hazards and conduct risk assessments related to patient handling, and implement appropriate control measures.
5. Demonstrate safe and effective techniques for lifting, transferring, and repositioning patients.
6. Communicate effectively with patients, colleagues, and multidisciplinary teams during patient handling tasks.
7. Practice personal safety measures and strategies to prevent injuries during patient handling.
8. Understand the importance of accurate documentation and record keeping related to patient handling.
9. Demonstrate competency in performing manual handling tasks through practical demonstrations and assessments.
10. Access additional resources and support for ongoing learning and development in patient manual handling.



Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.


If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com

CSTF - Paediatric Basic Life Support (PBLS) Level 1 & 2Course Duration 1 hour - 1 CPD Point

Certificates are included.

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

Paediatric Basic Life Support (PBLS) Level 3 The learning outcomes include -
1. Recognition and initial assessment of an unresponsive child or infant.
2. Cardiopulmonary resuscitation (CPR) techniques for children and infants,
3. Management of choking in children and infants.
4. Use of automated external defibrillators (AEDs) for children and infants.
5. Recognition and management of respiratory emergencies, such as asthma or allergic reactions.
6. Recognition and management of cardiac emergencies.
7. Recognition and management of seizures in children and infants.
8. Recognition and management of anaphylactic shock in children and infants.
9. Administration of basic life-saving medications.
10. Communication and teamwork skills during a paediatric emergency.
11.Be able to recognise the seriously ill child and initiate appropriate interventions to prevent cardio-respiratory arrest.
12.Understand and be able to apply the ABCDE approach.
13.Know how to manage and co-ordinate roles and responsibilities
14.Be able to participate as a member of the resuscitation team.
15.Be able to provide initial post resuscitation care

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

CSTF - Paediatric Immediate Life Support Level 3Course Duration 1 hour - 1 CPD Point

Certificates are included.

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.


Paediatric Basic Life Support (PBLS) Level 3 The learning outcomes include -

1. Recognition and initial assessment of an unresponsive child or infant.
2. Cardiopulmonary resuscitation (CPR) techniques for children and infants,
3. Management of choking in children and infants.
4. Use of automated external defibrillators (AEDs) for children and infants.
5. Recognition and management of respiratory emergencies, such as asthma or allergic reactions.
6. Recognition and management of cardiac emergencies.
7. Recognition and management of seizures in children and infants.
8. Recognition and management of anaphylactic shock in children and infants.
9. Administration of basic life-saving medications.
10. Communication and teamwork skills during a paediatric emergency.
11.Be able to recognise the seriously ill child and initiate appropriate interventions to prevent cardio-respiratory arrest.
12.Understand and be able to apply the ABCDE approach.
13.Know how to manage and co-ordinate roles and responsibilities
14.Be able to participate as a member of the resuscitation team.
15.Be able to provide initial post resuscitation care

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

CSTF - Preventing Radicalisation L1 & L2Certificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

Preventing Radicalisation online training module covers the following topics:
1. Understand the objectives of the Prevent strategy and the health sector contribution to the Prevent agenda.
2. Know own professional responsibilities in relation to the safeguarding of adults, children and young people at risk in regards to Preventing Radicalisation training for a healthcare workers.
3. Understand the vulnerability factors that can make individuals susceptible to radicalisation or a risk to others.
4. Know who to contact and where to seek advice if there are concerns about an individual who may be being groomed into terrorist activity.
5. Be able to recognise potential indicators of risk relating to individuals being radicalism.
6. Understand what impact direct (bullying, be-friending and influencing) or indirect (internet, media etc.) factors might have on individuals and how it might change their thoughts and behaviours.
7. Raise concerns and take action when they have concerns.
8. Sharing information (including the consequences of failing to do so).
9. support and redirect vulnerable individuals at risk of being groomed into a terrorist related activity.
10. Share concerns, get advice, and make referrals in order to safeguard vulnerable individual.
11. Channel multi-agency arrangements to provide support and redirection to individuals at risk of radicalisation .
12. Understand Prevent in the context of the Prevent Duty and the concept of non-criminal space.
13. Understand that radicalisation uses normal social processes and the “power of influence” on all recognise influence and understand the concepts of polarisation and the use of narratives and ideology.
14. Understand the current threat level and that Prevent can be applied to all forms of terrorism, present or emerging.
15. Understand the term “vulnerable” in the context of Prevent and what vulnerabilities are exploited by terrorist groups .
16. Understand there is no single checklist or profile of a terrorist, and that health staff are a key group and must use their professional judgement in assessing behaviours.
17. understand how to recognise and share concerns, seek support and advice, and make referrals within own organisation and with other agencies where appropriate.
18. be aware of Building Partnerships, Staying Safe: The health sector contribution to HM Government’s Prevent Strategy: guidance for healthcare workers and their organisations relevant policies, procedures and systems for Prevent.

Preventing Radicalisation: The learning outcomes include -
1 Understand the objectives of the Prevent strategy and the health sector contribution to the Prevent agenda.
2 Know own professional responsibilities in relation to the safeguarding of adults, children and young people at risk in regard to Preventing Radicalisation training.
3 Understand the vulnerability factors that can make individuals susceptible to radicalisation or a risk to others.
4 Know who to contact and where to seek advice if there are concerns about an individual who may be being groomed into terrorist activity .
5 Be able to recognise potential indicators of risk relating to individuals being radicalise.
6 Understand what impact direct (bullying, be-friending and influencing) or indirect (internet, media etc.) factors might have on individuals and how it might change their thoughts.
7 Raise concerns and take action when they have concerns.
8 Sharing information (including the consequences of failing to do so).
9 Support and redirect vulnerable individuals at risk of being groomed into a terrorist related activity.
Share concerns, get advice, and make referrals in order to safeguard vulnerable individua l.
9 Channel multi-agency arrangements to provide support and redirection to individuals at risk of radicalisation.
10 understand Prevent in the context of the Prevent Duty and the concept of non-criminal space .

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

CSTF - PSTS/Conflict Management online training moduleCertificates are included

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

Conflict Resolution online training module covers the following topics
1. Introduction to Conflict Resolution:
- Definition of conflict and its impact on individuals and healthcare organizations.
- Importance of conflict resolution skills for healthcare professionals.
- Benefits of effective conflict resolution in improving patient care and team dynamics.
2. Understanding Types of Conflict:
- Identification and explanation of different types of conflicts encountered in healthcare settings (e.g., interpersonal, interdepartmental, patient-provider).
- Common causes and triggers of conflicts in healthcare.
3. Communication Skills for Conflict Resolution:
- Active listening techniques to understand the concerns and perspectives of others.
- Empathetic communication to establish rapport and build trust.
- Assertive communication methods to express needs and concerns effectively.
- Non-verbal communication cues and their impact on conflict resolution.
4. Strategies for Conflict Resolution:
- Collaborative problem-solving techniques to find mutually beneficial solutions.
- Negotiation skills to reach compromises and agreements.
- Mediation and facilitation techniques to assist in resolving conflicts between parties.
- Understanding power dynamics and their influence on conflict resolution.
5. Managing Emotions and Stress:
- Recognizing and managing personal emotions during conflict situations.
- Techniques for self-regulation and maintaining professionalism.
- Coping strategies to manage stress associated with conflict.
6. Cultural Sensitivity and Diversity:
- Importance of cultural sensitivity in conflict resolution.
- Understanding and respecting diverse perspectives and backgrounds.
- Strategies for effective communication and conflict resolution in multicultural healthcare environments.
7. Confidentiality and Ethical Considerations:
- Adhering to confidentiality requirements during conflict resolution.
- Respecting ethical guidelines and professional boundaries.
- Balancing patient rights and organizational obligations in conflict resolution.
8. Conflict Resolution in Team Settings:
- Strategies for addressing conflicts within healthcare teams.
- Promoting teamwork, collaboration, and open communication.
- Developing a culture of respect and constructive feedback.
9. De-escalation Techniques:
- Recognizing signs of escalating conflicts.
- De-escalation strategies to defuse tense situations.
- Ensuring personal and patient safety during conflict resolution.

Conflict Resolution: The learning outcomes include –
1. Understanding the importance of maintaining a safe and respectful environment: Learners will recognize that creating a safe environment is essential for effective conflict resolution and fostering a positive work culture
2. Developing skills in emotional control and active listening: Learners will develop skills in managing their own emotions and actively listening to others, which are crucial for de-escalating tense situations and promoting effective communication.
3. Recognizing the value of involving a neutral third party: Learners will understand the benefits of involving a neutral third party, such as a supervisor or mediator, to ensure the safety and fairness of the conflict resolution process.
4. Implementing ground rules and non-threatening body language: Learners will learn how to establish ground rules that promote respect and non-violence during conflict resolution discussions. They will also understand the importance of using non-threatening body language to help defuse tension and create a sense of safety.
5. Familiarizing with emergency protocols and personal safety measures: Learners will become familiar with emergency protocols and procedures for handling situations that escalate beyond their control. They will also learn about personal safety measures, such as having a colleague present or contacting security, to ensure their safety during conflict resolution.
6. Enhancing documentation and reporting skills: Learners will develop skills in documenting conflict incidents, including aggressive or threatening behaviors, actions taken, and follow-up measures. This helps ensure accurate records and supports the prevention of future incidents.
7. Promoting support and resources for individuals involved in conflicts: Learners will understand the importance of offering support and resources, such as counseling services or employee assistance programs, to individuals involved in conflicts. They will recognize that providing access to support can help individuals cope and prevent further escalations.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

CSTF Wales - Violence and AggressionWho is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

1. Introduction to Conflict Resolution:
- Definition and understanding of conflict
- Importance of resolving conflicts in healthcare settings
- Benefits of effective conflict resolution

2. Types of Conflicts in Healthcare:
- Interpersonal conflicts between colleagues or patients
- Conflict arising from differing viewpoints or values
- Conflict related to resource allocation or workload distribution

3. Effective Communication Skills:
- Active listening techniques
- Non-verbal communication cues
- Assertive communication strategies

4. Conflict Resolution Strategies:
- Collaborative problem-solving techniques
- Mediation and negotiation skills
- Identifying win-win solutions

5. Managing Emotions and Stress:
- Recognizing and managing personal emotions during conflicts
- Coping mechanisms to reduce stress levels
- Self-care strategies for healthcare workers

6. Cultural Sensitivity and Diversity:
- Understanding the impact of cultural differences on conflicts
- Respecting diversity and promoting inclusivity
- Avoiding cultural biases during conflict resolution

7. Ethical Considerations:
- Upholding ethical principles in conflict resolution
- Balancing patient privacy and confidentiality
- Ethical decision-making during conflicts

8. De-escalation Techniques:
- Recognizing signs of escalating conflicts
- Strategies to defuse tense situations
- Promoting a calm and safe environment

9. Reporting and Documentation:
- Importance of documenting conflicts and resolutions
- Confidentiality and data protection considerations
- Reporting systems within the healthcare setting

The learning outcomes include -

1. Understand the nature and importance of conflict resolution in healthcare settings.
2. Identify different types of conflicts that can arise in healthcare and their potential impact on patient care and staff well-being.
3. Develop effective communication skills, including active listening, non-verbal cues, and assertive communication, to facilitate conflict resolution.
4. Apply various conflict resolution strategies, such as collaborative problem-solving, mediation, and negotiation, to resolve conflicts in a healthcare context.
5. Manage personal emotions and stress during conflicts, and employ appropriate coping mechanisms and self-care strategies.
6. Recognize the influence of cultural sensitivity and diversity on conflicts, and demonstrate respect for diverse viewpoints and values.
7. Uphold ethical principles and make ethically informed decisions during conflict resolution processes.
8. Implement de-escalation techniques to defuse tense situations and promote a calm and safe environment.
9. Understand the importance of reporting and documenting conflicts and resolutions, while maintaining confidentiality and data protection.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

CSTF. Safeguarding Adults Level 3 & 4Certificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

This course covers the following-

1. Understanding abuse and neglect:
- Identifying signs of sexual, physical, or emotional abuse or neglect using a person-centred approach
- Recognizing adults experiencing abuse, harm, or neglect who have caring responsibilities for others

2. Forensic procedures and evidence:
- Understanding forensic procedures in adult safeguarding and relating them to practice
- Demonstrating the ability to undertake forensic procedures and present findings and evidence to legal requirements

3. Risk and harm assessment:
- Undertaking risk and/or harm assessments in safeguarding adults
- Identifying and managing uncertainty and risk in cases of suspected abuse, harm, or neglect

4. Effective communication:
- Communicating effectively with adults at risk, especially those with mental capacity issues, learning disabilities, or communication needs

5. Taking action to safeguard adults:
- Contributing to and making considered judgments on how to act to safeguard an adult at risk
- Contributing to the formulation and communication of effective care plans for adults who have experienced or may experience abuse, harm, or neglect

6. Inter-agency collaboration and information sharing:
- Contributing to inter-agency assessments by gathering and sharing relevant information
- Advising others on appropriate information sharing in safeguarding adults cases

7. Self-reflection and continuous improvement:
- Undertaking documented reviews of adult safeguarding practice, including through audit, case discussions, peer reviews, supervision, and refresher training
- Applying lessons learned from audit and serious case reviews to improve practice

8. Support and professional impact:
- Obtaining support and seeking help in situations requiring further expertise and experience in safeguarding
- Understanding the potential personal impact of adult safeguarding on professionals

9. Serious case reviews and multidisciplinary meetings:
- Appropriately contributing to serious case reviews, case management reviews, significant case reviews, and domestic homicide review processes
- Participating in and chairing multidisciplinary meetings related to safeguarding adults

10. Safeguarding enquiry skills:
- Demonstrating the skills required to participate in a safeguarding enquiry, including gathering information, conducting interviews, and making informed decisions

The learning outcomes include:
1. Understanding the importance of self-reflection and continuous improvement in adult safeguarding practice.
2. Recognizing the value of documented reviews, audits, case discussions, peer reviews, supervision, and refresher training in enhancing safeguarding practice.
3. Appreciating the significance of applying lessons learned from audits and serious case reviews to improve safeguarding processes.
4. Understanding the role and importance of participating in serious case reviews, case management reviews, significant case reviews, and domestic homicide review processes.
5. Recognizing the importance of participating in and chairing multidisciplinary meetings related to safeguarding adults.
6. Acquiring the skills required to participate effectively in a safeguarding enquiry, including gathering information, conducting interviews, and making informed decisions.
7. Developing communication skills necessary for engaging with individuals involved in safeguarding enquiries, including active listening, empathy, and clear communication.
8. Understanding the importance of accurate documentation and record-keeping in safeguarding enquiries.
9. Embracing a culture of continuous learning and improvement in safeguarding enquiry skills.
10. Recognizing the significance of maintaining objectivity, professionalism, and ethical guidelines throughout the safeguarding enquiry process.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

CSTF. Safeguarding Adults Levels 1 & 2 (Adult Support & Protection )Certificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

Safeguarding Adults’ level 1 & 2 module covers the following topics

a) Recognizing potential indicators of abuse, harm, and neglect:
- Understanding different forms of abuse (physical, emotional, sexual, financial, neglect)
- Identifying signs and symptoms of abuse and neglect
- Recognizing indicators specific to vulnerable adults (e.g., older adults, individuals with disabilities)
b) Taking action if there are concerns:
- Knowing the reporting procedures within the organization
- Identifying appropriate individuals to report concerns to (e.g., line manager, safeguarding lead, local authority)
- Seeking advice from relevant professionals (e.g., social workers, police, healthcare professionals)
c) Basic knowledge of relevant legislation:
- Understanding the key legislation and policies related to safeguarding adults in the UK (e.g., Care Act 2014, Mental Capacity Act 2005, Human Rights Act)
- Familiarity with the roles and responsibilities outlined in the legislation
d) Understanding harm, abuse, and neglect:
- Defining harm, abuse, and neglect in the context of safeguarding adults
- Identifying signs and indicators of harm, abuse, and neglect
- Understanding the impact of harm, abuse, and neglect on individuals
e) Providing effective advocacy:
- Recognizing the importance of advocacy in safeguarding adults
- Understanding the legislation and professional guidance related to advocacy
- Knowing how to provide advocacy support in cases involving mental capacity or communication issues
f) Professional role, responsibilities, and boundaries:
- Understanding the role of healthcare workers in a multidisciplinary team and multi-agency setting
- Recognizing professional boundaries and knowing when to seek support from colleagues or other professionals
g) Referring to social care:
- Knowing when and how to make a referral to social care
- Following organizational policies and procedures for reporting safeguarding concerns
h) Documenting safeguarding concerns:
- Understanding the importance of accurate and timely documentation
- Knowing how to report safeguarding concerns in a format that informs relevant staff and agencies appropriately
i) Maintaining appropriate records:
- Differentiating between fact and opinion when documenting safeguarding concerns
- Understanding the importance of maintaining confidentiality and data protection
j) Sharing information with other teams:
- Identifying relevant and appropriate information to share with other professionals or teams involved in safeguarding adults
- Understanding the importance of information sharing in safeguarding processes
k) Key statutory and non-statutory guidance and legislation:
- Familiarity with key legislation and guidance related to safeguarding adults (e.g., Mental Capacity Act, Human Rights Act)
- Understanding the implications of these laws and guidance for safeguarding practices
l) Risk factors for radicalization and preventive action:
- Understanding the risk factors for individuals being drawn into terrorist-related activity
- Knowing who to contact for preventive action and support for those at risk of radicalization

The learning Outcomes

1) Be able to recognize potential indicators of abuse, harm, and neglect.
2) Know what action to take if there are concerns, including who to report concerns to and seek advice from.
3) Have a basic knowledge of the relevant legislation related to safeguarding adults.
4) Understand what constitutes harm, abuse, and neglect and be able to identify signs of these in relation to safeguarding adults in the UK.
5) Be able to ensure effective advocacy is provided where required, in line with legislation and professional guidance, especially for individuals with mental capacity or communication issues.
6) Identify professional roles, responsibilities, and boundaries, as well as those of colleagues in a multidisciplinary team and multi-agency setting in safeguarding adults.
7) Know how and when to refer to social care in accordance with organizational policies if an adult safeguarding concern is identified.
8) Be able to document safeguarding concerns in a format that appropriately informs relevant staff and agencies.
9) Know how to maintain appropriate records, including differentiating between fact and opinion, in relation to safeguarding adults.
10) Identify the appropriate and relevant information and know how to share it with other teams.
11) Understand key statutory and non-statutory guidance and legislation, including the Human Rights Act and mental capacity legislation, in the UK.
12) Be aware of the risk factors for radicalization and know who to contact regarding preventive action and supporting individuals who may be at risk of or drawn into terrorist-related activity.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

CSTF. Safeguarding Children (Levels 1 & 2)Certificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.:

1: Introduction to Safeguarding Children Online
- Understanding the importance of safeguarding children in the digital age in the uk
2: Child Maltreatment and Indicators
- Definition and forms of child maltreatment (physical, emotional, sexual abuse, neglect) in the uk
- Identifying signs and indicators of child maltreatment in the uk
- Recognizing grooming and exploitation for radicalization purposes in the uk
3: Recognizing and Responding to Specific Risks
- Awareness of child trafficking, FGM, forced marriage, modern slavery, gang and electronic media abuse, sexual exploitation, and county lines .
- Understanding the signs and indicators of these risks.
- Knowing how to respond and refer appropriately .
4: Risks and Safety in the Digital World
- Understanding the risks associated with the internet and online social networking .
- Promoting responsible online behavior and digital citizenship .
5: Vulnerable Groups and Special Considerations
- Identifying vulnerabilities in looked after children, children with disabilities, unaccompanied children, care leavers, and young carers .
- Recognizing the specific risks and challenges they may face online .
- Taking appropriate action to safeguard these vulnerable groups.

6: Impact of Parent/Carer Physical and Mental Health
- Understanding the impact of parental physical and mental health on child wellbeing .
- Recognizing the signs of domestic abuse, violence, and substance misuse .
- Knowing how to support and safeguard children in these situations .
: Children's Rights in Safeguarding .
- Understanding the importance of children's rights in the context of safeguarding and child protection .
7: Action and Reporting Procedures
- Knowing what action to take if concerns arise .
- Identifying the appropriate authorities to report concerns .
- Seeking advice and support from relevant professionals .
8: Legislation and Legal Responsibilities
- Familiarizing with relevant legislation (Children Acts 1989, 2004, Children and Social Work Act 2017, Sexual Offences Act 2003, and equivalent Acts for Scotland, Northern Ireland, and Wales)
- Understanding legal responsibilities in safeguarding children online.
10: Identification and Referral of Victims
- Identifying and referring children suspected of being victims of trafficking and/or sexual exploitation .
- Recognizing the signs and symptoms of victimization .
- Understanding mandatory reporting duties, including FGM reporting .

Safeguarding Children Level 3 & 4: The learning outcomes include
1. Understand the different forms of child maltreatment (physical, emotional, sexual abuse, neglect) and identify signs and indicators of child abuse or neglect.
2. Recognize the potential indicators of grooming and exploitation for radicalization purposes.
3. Be aware of the risks associated with child trafficking, female genital mutilation (FGM), forced marriage, modern slavery, gang and electronic media abuse, sexual exploitation, and county lines.
4. Understand the risks associated with the internet and online social networking and promote online safety for children and young people.
5. Identify vulnerabilities and specific risks faced by looked after children, children with disabilities, unaccompanied children, care leavers, and young carers, and take appropriate action to safeguard them.
6. Understand the impact of a parent's/carer's physical and mental health on the wellbeing of a child or young person and recognize the signs of domestic abuse, violence, and substance misuse.
7. Recognize the importance of children's rights in the context of safeguarding and child protection.
8. Know what action to take if they have concerns, including reporting concerns to the appropriate authorities and seeking advice from relevant professionals.
9. Understand relevant legislation, including the Children Acts 1989, 2004, Children and Social Work Act 2017, Sexual Offences Act 2003, and equivalent Acts for Scotland, Northern Ireland, and Wales.
10. Identify and refer children suspected of being victims of trafficking and/or sexual exploitation, including adhering to mandatory reporting duties.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

CSTF. Safeguarding Children Level 3 & 4Certificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Safeguarding Children Level 3 & 4 online training module covers the following topics.
1. Introduction to Safeguarding Children
- Definition and importance of safeguarding
- Historical context and key legislation
2. Roles and Responsibilities
- Duties of healthcare workers in safeguarding children
- Multi-agency working and information sharing
3. Recognizing Child Abuse and Neglect
- Types of abuse (physical, emotional, sexual, neglect)
- Signs and indicators of abuse
- Impact of abuse on children
4. Responding to Child Welfare Concerns
- Reporting procedures and documentation
- Confidentiality and information governance
- Communication with children and families
5. Safeguarding Processes and Procedures
- Child protection conferences and case reviews
- Child protection plans and interventions
- Risk assessment and management
6. Advanced Child Protection Issues
- Domestic violence and its impact on children
- Child exploitation (e.g., sexual exploitation, trafficking)
- Female genital mutilation (FGM) and forced marriage
7. Safeguarding in Specific Healthcare Settings
- Safeguarding in hospitals, GP practices, and community settings
- Safeguarding children with disabilities or complex needs
8. Safeguarding in the Digital Age
- Online safety and the risks to children


Safeguarding Children Level 3 & 4: The learning outcomes include-
1. Familiarity with relevant legislation, policies, and guidance related to safeguarding children, such as the Children Act 1989, Working Together to Safeguard Children, and local safeguarding procedures.
2. Ability to identify indicators and signs of different forms of child abuse and neglect, including physical, emotional, sexual abuse, and neglect, as well as understanding the impact on children's well-being.
3: Developing skills to assess and manage risks to children's safety and well-being, including identifying factors that increase vulnerability and understanding the importance of risk assessment tools and procedures.
4. Understanding the significance of effective communication in safeguarding children, including building rapport with children and families, sharing information appropriately, and maintaining confidentiality.
5.Recognizing the importance of multi-agency collaboration in safeguarding children, including effective communication and partnership working with professionals from different sectors, such as health, education, social services, and the police.
6. Understanding the roles and responsibilities of different professionals involved in the safeguarding process, such as reporting concerns, making referrals, and participating in child protection conferences and reviews.
7. In-depth understanding of legislation, policies, and guidance related to safeguarding children, including complex legal frameworks and procedures.
8. Developing skills to assess and manage complex safeguarding cases, including those involving multiple agencies, high levels of risk, or challenging family dynamics.
9. Acquiring specialized knowledge in specific areas of safeguarding, such as safeguarding children with disabilities, child sexual exploitation, radicalization, or children in the care system.
10. Developing leadership skills to effectively supervise and support staff involved in safeguarding, ensuring best practice, and promoting a culture of continuous improvement.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased and you have 6 months to complete this module .

Cybersecurity and Information SecurityCourse Duration 1 Hour (1 CPD Point)

Certificates are included.
Course Duration 1 Hour (1 CPD Point)
This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

Cybersecurity and Information Security online training module covers the following topics:
1. Introduction to Cybersecurity and Information Security:
- Importance of cybersecurity in healthcare
- Types of cyber threats and attacks
- Consequences of security breaches in healthcare
2. Data Protection and Confidentiality:
- Overview of the General Data Protection Regulation (GDPR)
- Understanding personal and sensitive healthcare data
- Best practices for handling and protecting patient data
3. Password Security and Access Control:
- Importance of strong passwords and password hygiene
- Implementing two-factor authentication
- Managing access privileges and user roles
4. Phishing and Social Engineering:
- Identifying phishing emails and malicious links
- Recognizing social engineering techniques
- Reporting suspicious activities or incidents
5. Mobile Device Security:
- Securing mobile devices used for work purposes
- Implementing encryption and remote wipe capabilities
- Best practices for using mobile devices in public places
6. Secure Remote Access:
- Securely accessing healthcare systems remotely
- Using virtual private networks (VPNs) for secure connections
- Understanding the risks of public Wi-Fi networks
7. Incident Response and Reporting:
- Steps to take in the event of a security incident
- Reporting security incidents to the appropriate authorities
8. Compliance with Regulatory Standards:
- Overview of the UK's NHS Data Security and Protection Toolkit
- Ensuring compliance with relevant healthcare regulations
9. Emerging Cybersecurity Trends:
- Staying updated on evolving cyber threats
- Understanding the impact of emerging technologies (e.g., IoT, AI) on healthcare security


Cybersecurity and Information Security : The learning outcomes

1. Understand the importance of cybersecurity in healthcare and the potential consequences of security breaches.
2. Recognize different types of cyber threats and attacks that can target healthcare organizations.
3. Comprehend the principles of data protection and confidentiality, including compliance with GDPR regulations.
4. Apply best practices for creating and managing strong passwords and implementing access control measures.
5. Identify and respond to phishing emails, social engineering techniques, and other common security threats.
6. Implement security measures for mobile devices used in healthcare settings and when working remotely.
7. Know the steps to take in the event of a security incident and understand the importance of reporting incidents.
8. Promote a culture of cybersecurity awareness within the healthcare organization.
9. Understand the regulatory standards and compliance requirements specific to healthcare.
10. Stay updated on emerging cybersecurity trends and technologies relevant to healthcare.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Cybersecurity Awareness

Death, Dying & Bereavement / End of Life CareCourse Duration 1 Hour (1 CPD Point)

Certificates are included.
Course Duration 1 Hour (1 CPD Point)
This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

Death, Dying & Bereavement / End of Life Care online training module covers the following topics:
1. Introduction to Death, Dying & Bereavement:
- Understanding the importance of addressing death and dying in healthcare
- Recognizing the impact of death and bereavement on patients, families, and healthcare professionals
2. Legal and Ethical Considerations:
- Familiarizing with the legal and ethical frameworks related to end of life care in the UK
- Understanding the concept of advance care planning and decision-making processes
3. Communication Skills:
- Developing effective communication skills when discussing end of life care with patients and their families
- Learning empathetic listening techniques and responding to emotional concerns
4. Palliative Care and Symptom Management:
- Understanding the principles and goals of palliative care
- Identifying common physical, psychological, and emotional symptoms experienced by patients at the end of life
- Exploring strategies for symptom management and improving quality of life
5. Cultural and Religious Considerations:
- Recognizing the influence of cultural and religious beliefs on end of life care and bereavement practices
- Promoting cultural sensitivity and respecting diversity in end of life care
6. Grief and Bereavement Support:
- Recognizing the grieving process and understanding different grief reactions
- Identifying strategies to provide emotional support to bereaved families and colleagues
- Familiarizing with available bereavement support services and resources in the UK
7. Self-Care and Professional Boundaries:
- Understanding the impact of providing end of life care on healthcare professionals
- Promoting self-care strategies and resilience to prevent burnout and compassion fatigue
- Establishing professional boundaries and seeking support when needed
8. Case Studies and Practical Scenarios:
- Analyzing ethical dilemmas and making appropriate decisions in end of life care situations
9. Resources and Further Support:
- Providing access to additional resources, guidelines, and tools related to end of life care in the UK

Death, Dying & Bereavement / End of Life Care :The learning outcomes

1. Understanding the importance of addressing death, dying, and bereavement in healthcare and the impact it has on patients, families, and healthcare professionals.
2. Familiarity with the legal and ethical frameworks related to end of life care in the UK, including advance care planning and decision-making processes.
3. Developing effective communication skills when discussing end of life care with patients and their families, including empathetic listening techniques and responding to emotional concerns.
4. Knowledge of the principles and goals of palliative care, as well as strategies for symptom management and improving quality of life for patients at the end of life.
5. Recognizing the influence of cultural and religious beliefs on end of life care and bereavement practices, and promoting cultural sensitivity and respect for diversity.
6. Understanding the grieving process and different grief reactions, and being able to provide emotional support to bereaved families and colleagues.
7. Awareness of the impact of providing end of life care on healthcare professionals and the importance of self-care strategies to prevent burnout and compassion fatigue.
8. Establishing professional boundaries and seeking support when needed in end of life care situations.
9. Analyzing ethical dilemmas and making appropriate decisions in end of life care scenarios through case studies and practical scenarios.
10. Accessing additional resources, guidelines, and tools related to end of life care in the UK, as well as knowing relevant organizations and support networks available for healthcare professionals and bereaved individuals.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Deprivation of Liberty Safeguards (DoLS)Certificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

Deprivation of Liberty Safeguards (DoLS) online training module covers the following topics
1. Introduction to DoLS:
a. Definition and purpose of DoLS
b. Legal framework and legislation (Mental Capacity Act 2005, DoLS Code of Practice)
2. Understanding Mental Capacity:
a. Definition of mental capacity and its assessment
b. Principles of the Mental Capacity Act
c. Role of healthcare workers in assessing mental capacity
3. Identifying a Potential Deprivation of Liberty:
a. Definition of deprivation of liberty
b. Key criteria for determining a deprivation of liberty.
c. Recognizing situations where DoLS may be required.
4. Assessments and Authorizations:
a. The role of the supervisory body and the responsible body
b. The process of requesting a DoLS authorization.
c. The role of healthcare workers in supporting assessments.
5. Best Interests Decision-Making:
a. Understanding the best interests principle.
b. Factors to consider when making best interests decisions.
c. Involving relevant stakeholders in the decision-making process.
6. Safeguarding and Advocacy:
a. Recognizing and reporting concerns of potential abuse or neglect.
b. The role of independent mental capacity advocates (IMCAs)
c. Promoting the rights and well-being of individuals.

7. Monitoring and Review:
a. Ongoing monitoring of the conditions and restrictions
b. Regular reviews of DoLS authorizations
c. The role of healthcare workers in ensuring compliance and updating records

8. Communication and Documentation:
a. Effective communication with individuals and their families
b. Accurate and detailed documentation of assessments, decisions, and actions
c. Maintaining confidentiality and data protection.
9. Case Studies and Practical Examples:
a. Real-life scenarios to apply the knowledge gained.
b. Discussion of ethical and legal considerations in different situations
10. Resources and Support:
a. Access to relevant documents and resources (e.g., DoLS Code of Practice)
b. Contact information for local DoLS teams and support services

Deprivation of Liberty Safeguards (DoLS) :The learning outcomes include-
1. Understand the purpose and legal framework of DoLS, including the Mental Capacity Act 2005 and the DoLS Code of Practice.
2. Recognize situations where a potential deprivation of liberty may occur and the criteria for determining it.
3. Understand the principles of mental capacity and the role of healthcare workers in assessing and supporting mental capacity.
4. Familiarize oneself with the process of requesting a DoLS authorization and the roles of the supervisory body and responsible body.
5. Understand the best interests principle and factors to consider when making best interests decisions.
6. Recognize and report concerns of potential abuse or neglect, and understand the role of independent mental capacity advocates (IMCAs).
7. Understand the importance of ongoing monitoring, regular reviews, and compliance with DoLS authorizations.
8. Develop effective communication skills with individuals, their families, and relevant stakeholders.
9. Accurately document assessments, decisions, and actions in relation to DoLS.
10. Access relevant resources and support services for ongoing learning and professional development.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Diabetes & Insulin online TrainingCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.
Diabetes online training module covers the following topics
1. Introduction to Diabetes:
- Definition and types of diabetes (Type 1, Type 2, gestational diabetes)
- Prevalence and impact of diabetes in the UK
- Risk factors and signs/symptoms of diabetes

2. Pathophysiology of Diabetes:
- Insulin production and function in the body
- Insulin resistance and impaired glucose metabolism

3. Diabetes Management:
- Importance of blood glucose monitoring and target ranges
- Dietary considerations and meal planning for diabetes
- Physical activity and its role in diabetes management
- Medication options for diabetes (including insulin)

4. Insulin Therapy:
- Types of insulin (rapid-acting, short-acting, intermediate-acting, long-acting)
- Insulin administration techniques (subcutaneous injection, insulin pens, insulin pumps)
- Insulin storage and handling guidelines
- Recognizing and managing hypoglycemia (low blood sugar) and hyperglycemia (high blood sugar)

5. Patient Education and Support:
- Effective communication strategies for educating patients about diabetes and insulin therapy
- Addressing patient concerns and misconceptions
- Referral pathways and resources for additional support (e.g., diabetes specialist nurses, support groups)

6. Legal and Ethical Considerations:
- Consent and capacity issues related to diabetes management
- Safeguarding vulnerable individuals with diabetes


7. Emergency Situations:
- Recognizing and responding to diabetic emergencies (e.g., diabetic ketoacidosis, severe hypoglycemia)

8. Documentation and Record-Keeping:
- Importance of accurate and timely documentation of diabetes management interventions
- Use of electronic health records and data entry protocols

10. Continuing Professional Development:
- Resources for staying updated on diabetes management guidelines and best practices.

Diabetes & Insulin-Learning outcomes –
1. Understand the different types of diabetes, their prevalence, and the impact on individuals and society.
2. Explain the pathophysiology of diabetes, including insulin production, function, and the development of insulin resistance.
3. Describe the key principles of diabetes management, including blood glucose monitoring, dietary considerations, physical activity, and medication options.
4. Identify the different types of insulin and their administration techniques, including subcutaneous injection, insulin pens, and insulin pumps.
5. Demonstrate knowledge of proper insulin storage and handling guidelines.
6. Recognize and respond appropriately to hypoglycemia and hyperglycemia in individuals with diabetes.
7. Communicate effectively with patients, addressing their concerns and providing education and support on diabetes and insulin therapy.
8. Understand the legal and ethical considerations related to diabetes management, including data protection, consent, and safeguarding.
9. Recognize and respect cultural differences in diabetes management and tailor education and support accordingly.
10. Identify and respond to emergency situations related to diabetes, such as diabetic ketoacidosis and severe hypoglycemia.
11. Understand the importance of accurate documentation and record-keeping in diabetes management.
12. Identify opportunities for continuing professional development in diabetes care and stay updated on guidelines and best practices.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Diet & Lifestyle AssessmentModule Content:

1. Introduction to Diet & Lifestyle Assessment
- Importance of assessing diet and lifestyle in healthcare
- Impact of diet and lifestyle on overall health and well-being
- Role of healthcare workers in promoting healthy habits

2. Components of a Diet & Lifestyle Assessment
- Collecting patient information: medical history, current medications, and lifestyle factors
- Gathering dietary information: food intake, eating patterns, and preferences
- Assessing physical activity levels and sedentary behaviors
- Evaluating sleep patterns and stress levels
- Identifying social and environmental factors influencing diet and lifestyle choices

3. Tools and Techniques for Diet & Lifestyle Assessment
- Dietary assessment methods: food diaries, 24-hour recalls, and food frequency questionnaires
- Assessing physical activity: pedometers, activity trackers, and subjective assessments
- Sleep and stress assessment tools
- Questionnaires and interviews for gathering comprehensive lifestyle information

4. Effective Communication and Counseling
- Building rapport and establishing trust with patients
- Active listening and effective communication techniques
- Providing evidence-based recommendations for diet and lifestyle changes
- Setting realistic goals and tracking progress
- Addressing barriers and motivating behavior change

5. Cultural Considerations and Sensitivity
- Recognizing and respecting cultural diversity in dietary practices
- Understanding the impact of cultural beliefs on lifestyle choices
- Tailoring assessments and recommendations to individual cultural backgrounds

6. Legal and Ethical Considerations
- Confidentiality and data protection
- Consent and patient autonomy
- Professional boundaries and referral protocols

Learning Outcomes

1. Understand the importance of assessing diet and lifestyle in healthcare and recognize the impact of these factors on overall health and well-being.
2. Identify the key components of a comprehensive diet and lifestyle assessment, including gathering patient information, assessing dietary habits, evaluating physical activity levels, and considering sleep patterns, stress levels, and social/environmental factors.
3. Utilize a range of tools and techniques for conducting effective diet and lifestyle assessments, such as food diaries, dietary assessment methods, physical activity trackers, and sleep/stress assessment tools.
4. Demonstrate effective communication and counseling skills when discussing diet and lifestyle choices with patients, including building rapport, active listening, providing evidence-based recommendations, setting realistic goals, and addressing barriers to behavior change.
5. Recognize and respect cultural diversity in dietary practices, understanding the impact of cultural beliefs on lifestyle choices, and tailor assessments and recommendations accordingly.
6. Understand the legal and ethical considerations surrounding diet and lifestyle assessments, including confidentiality, consent, and professional boundaries.
7. Provide appropriate resources and support for patients, including referring to registered dietitians, nutritionists, or other specialists, recommending reputable online resources and support groups, and collaborating with community organizations and healthcare partners.
8. Apply the knowledge and skills gained through case studies and practical exercises to effectively conduct diet and lifestyle assessments and develop personalized recommendations for individual patients.

Dignity and PrivacyCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.
Dignity and Privacy online training module covers the following topics
1. Introduction to Dignity and Privacy:
- Defining dignity and privacy in the context of healthcare.
- Understanding why dignity and privacy are important for patients and healthcare professionals.
- Highlighting the legal and ethical considerations related to dignity and privacy.
2. Maintaining Dignity in Healthcare:
- Recognizing and respecting the individuality and autonomy of patients.
- Promoting a person-centred approach to care.
- Understanding cultural and religious considerations that may impact a patient's sense of dignity.
- Identifying potential challenges and barriers to maintaining dignity and how to overcome them.
3. Ensuring Privacy in Healthcare:
- Explaining the importance of confidentiality and data protection in healthcare settings.
- Understanding the principles of the Data Protection Act (DPA) and the General Data Protection Regulation (GDPR).
- Outlining the steps to maintain patient privacy, such as secure record-keeping and appropriate use of technology.
- Discussing the importance of obtaining informed consent for sharing personal information.
4. Communication and Dignity:
- Highlighting effective communication skills to promote dignity and privacy.
- Discussing strategies for maintaining professional boundaries with patients.
- Addressing sensitive topics with empathy and respect.
- Providing guidance on handling difficult conversations while preserving dignity and privacy.
5. Dignity and Privacy in Specific Healthcare Settings:
- Exploring dignity and privacy considerations in various healthcare settings, such as hospitals, clinics, nursing homes, and home care.
- Discussing the importance of private spaces, confidentiality, and informed consent in each setting.
- Addressing specific challenges and best practices for maintaining dignity and privacy in different care environments.
6. Safeguarding and Reporting:
- Understanding the importance of safeguarding vulnerable patients and their rights to dignity and privacy.

Dignity and Privacy: The learning outcomes include-
1. Awareness of the significance of safeguarding in protecting vulnerable patients from abuse, neglect, and exploitation.
2. Understanding the principles of dignity and respect in healthcare, and their importance in upholding patient rights.
3. Knowledge of the importance of privacy and confidentiality in maintaining patient trust and confidentiality.
4. Understanding the concept of informed consent and its role in empowering patients to make decisions about their healthcare.
5. Familiarity with the safeguarding policies and procedures required to protect vulnerable patients.
6. Recognition of the need for multi-disciplinary collaboration in safeguarding vulnerable patients.
7. Understanding the legal and ethical obligations of healthcare providers in safeguarding vulnerable patients.
8. Awareness of advocacy services and support networks available to vulnerable patients.
9. Understanding that safeguarding is a shared responsibility among healthcare providers, social services, law enforcement, and other relevant agencies.
10. Appreciation of the rights to dignity and privacy as fundamental for all patients, not just vulnerable individuals.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Dignity at Work

Documentation and record keepingCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.
Documentation and Record Keeping online training module covers the following topics

1. Introduction to Documentation and Record Keeping:
- Importance of accurate and timely documentation in healthcare settings.
- Legal and professional obligations related to record keeping.
- Potential consequences of poor documentation practices.

2. Documentation Principles and Standards:
- Overview of the key principles of documentation, such as accuracy, completeness, clarity, and confidentiality.
- Familiarity with local and national standards and guidelines for record keeping in the UK healthcare system.

3. Types of Healthcare Documentation:
- Explanation of different types of healthcare records used, such as medical charts, progress notes, care plans, incident reports, and consent forms.
- Understanding the purpose and specific requirements of each type of documentation.

4. Documentation Process:
- Step-by-step guide on how to document accurately and effectively.
- The importance of using clear and concise language, objective observations, and avoiding abbreviations or jargon.
- Guidance on documenting in real-time, immediately after an event or encounter.

5. Privacy and Confidentiality:
- Guidelines on how to handle and store confidential information securely, including electronic health records (EHRs).

6. Common Documentation Challenges and Errors:
- Identification of common challenges and errors in documentation.
- Strategies to overcome challenges and minimize errors, such as time management, effective communication, and seeking clarification when needed.


7. Legal and Ethical Considerations:
- Overview of legal and ethical considerations related to documentation and record keeping.
- Guidance on dealing with sensitive information, consent, and reporting incidents or errors.

8. Technology and Documentation:
- Introduction to electronic documentation systems and their benefits.
- Training on how to use electronic health record (EHR) systems effectively and securely.
- Best practices for maintaining accuracy and privacy when using technology for documentation.

Documentation and Record Keeping: The learning outcomes include-
1. Knowledge of the importance of user authentication and access controls in safeguarding patient information.
2. Understanding the significance of data encryption for secure transmission and storage of electronic health records.
3. Awareness of the need for regular software updates and patches to mitigate security vulnerabilities.
4. Understanding the role of secure network infrastructure in protecting against unauthorized access and data breaches.
5. Knowledge of employee training and awareness programs to promote privacy and security best practices.
6. Understanding the importance of secure mobile device usage and the protection of patient information.
7. Knowledge of audit logs and monitoring to track user activity and detect potential security incidents.
8. Understanding the importance of regular data backups for data availability and recovery in case of system failures or cyber-attacks.
9. Knowledge of the secure disposal of electronic devices to prevent unauthorized access to patient information.
10. Awareness of legal and regulatory requirements related to privacy and security in healthcare documentation.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Drug Calculation-Numeracy skill test- healthcare assistantCourse Duration 1 Hour (1 CPD Point)

Drug Calculation-Numeracy skill - Healthcare Assistant online training module covers the following topics:

1. Basic arithmetic skills: Addition, subtraction, multiplication, and division of whole numbers, decimals, and fractions.
2. Conversion of units: Ability to convert between different units of measurement such as milligrams to grams, milliliters to liters, etc.
3. Ratios and proportions: Understanding and solving problems involving ratios and proportions.
4. Percentages: Calculating percentages and solving problems involving percentages.
5. Dosage calculations: Ability to calculate the correct dosage based on prescribed medication orders, patient weight, and concentration of medication.
6. Intravenous (IV) calculations: Understanding IV infusion rates, drip rates, and calculating the correct flow rate.
7. Concentration calculations: Calculating the concentration of a medication solution based on the amount of drug and the volume of solution.
8. Dilution calculations: Ability to calculate the correct dilution of a medication solution based on the desired concentration and volume.
9. Reducing and enlarging formulae: Ability to adjust medication dosages based on changes in patient weight or age.
10. Interpretation of medication labels and prescriptions: Understanding the information provided on medication labels and prescriptions, including dose strengths, directions for use, and frequency of administration.

Drug Calculation :The learning outcomes

1. Demonstrating proficiency in basic arithmetic operations, including addition, subtraction, multiplication, and division.
2. Applying conversion factors to convert between different units of measurement accurately.
3. Understanding and applying ratios and proportions in drug calculations.
4. Calculating percentages accurately and applying them to drug dosage calculations.
5. Applying appropriate dosage calculation methods based on prescribed medication orders, patient weight, and concentration of medication.
6. Understanding and calculating IV infusion rates and drip rates.
7. Calculating medication concentrations based on drug amounts and solution volumes.
8. Demonstrating the ability to dilute medication solutions to achieve the desired concentration.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Drug Calculation-Numeracy Skills Test for NursesCourse Duration 1 Hour (1 CPD Point)

Certificates are included.
Course Duration 1 Hour (1 CPD Point)
This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.


Drug Calculation-Numeracy Skills Test for Nurses online training module covers the following topics:
1. Basic arithmetic: Questions involving addition, subtraction, multiplication, and division to test the nurse's ability to perform calculations accurately and quickly.
2. Unit conversions: the nurse to convert between different units of measurement, such as milligrams to grams, milliliters to liters, or micrograms to milligrams.
3. Dosage calculations: Scenarios that assess the nurse's ability to calculate the correct dosage of a medication based on factors such as patient weight, medication concentration, and prescribed dosage.
4. Infusion rate calculations: Questions that evaluate the nurse's proficiency in calculating the correct infusion rate for intravenous medications, taking into account factors such as drip rate, volume, and time.
5. Dilution calculations: Scenarios that test the nurse's understanding of how to prepare a medication by diluting it to a desired concentration, considering the original concentration and the desired final concentration.
6. Pediatric dosage calculations: Questions that focus on calculating appropriate medication dosages for pediatric patients based on their weight, age, or body surface area.
7. Time and rate calculations: Questions that require the nurse to calculate the duration of a medication supply based on the prescribed dosage and frequency, as well as questions involving rate calculations for medications administered over a specific time frame.
8. Critical thinking scenarios: Complex scenarios that require the nurse to analyze and interpret drug-related information, identify potential errors or risks, and make appropriate calculations to ensure patient safety.

Drug Calculation-Numeracy Nurses :The learning outcomes
1. Demonstrating proficiency in basic arithmetic operations, including addition, subtraction, multiplication, and division.
2. Applying unit conversions accurately and efficiently, converting between different units of measurement commonly used in medication administration.
3. Performing dosage calculations correctly, considering factors such as patient weight, medication concentration, and prescribed dosage.
4. Calculating infusion rates accurately, taking into account drip rates, volumes, and time.
5. Understanding and applying dilution calculations to prepare medications at the desired concentration.
6. Demonstrating the ability to calculate appropriate medication dosages for pediatric patients based on weight, age, or body surface area.
7. Mastering time and rate calculations, determining medication supply duration and calculating rates for medications administered over a specific time frame.
8. Developing critical thinking skills to analyze drug-related information, identify potential errors or risks, and make appropriate calculations to ensure patient safety.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Dual Diagnosis Online TrainingCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.


Dual Diagnosis Online Training

Module Overview:
This online training module aims to equip healthcare workers in the UK with the knowledge and skills required to effectively identify, assess, and support individuals with dual diagnosis. Dual diagnosis refers to the co-occurrence of a mental health disorder and substance use disorder. By completing this module, healthcare workers will gain a comprehensive understanding of dual diagnosis, its impact on individuals, and strategies for providing holistic care.

Module Structure:
1. Introduction to Dual Diagnosis
a. Definition and prevalence of dual diagnosis in the UK
b. Understanding the biopsychosocial model of dual diagnosis

2. Common Mental Health Disorders and Substance Use Disorders
a. Overview of common mental health disorders (e.g., depression, anxiety, bipolar disorder)
b. Overview of substance use disorders (e.g., alcohol, drugs)
c. Recognizing the signs and symptoms of each disorder

3. Understanding the Relationship between Mental Health and Substance Use
a. The bidirectional relationship between mental health and substance use
b. Common reasons for self-medication and its impact on mental health

4. Assessment and Screening for Dual Diagnosis
a. Screening tools and assessment methods
b. Identifying challenges in diagnosing dual diagnosis

5. Treatment Approaches for Dual Diagnosis
a. Integrated treatment models
b. Pharmacological and psychosocial interventions
c. Coordinating care with multidisciplinary teams

6. Managing Dual Diagnosis in Different Healthcare Settings
a. Primary care settings
b. Inpatient and outpatient mental health services
c. Community-based support services

7. Ethical and Legal Considerations
a. Confidentiality and consent
b. Duty of care and safeguarding
c. Addressing stigma and discrimination

8. Self-Care for Healthcare Workers
a. Recognizing and managing burnout and compassion fatigue
b. Seeking support and developing resilience

Learning Out Comes - Dual diagnosis
1. Define and explain the concept of dual diagnosis, including its prevalence and impact on individuals and society.
2. Recognize the signs and symptoms of common mental health disorders and substance use disorders.
3. Understand the relationship between mental health and substance use disorders and the challenges of dual diagnosis treatment.
4. Conduct a comprehensive assessment to identify dual diagnosis in patients.
5. Differentiate between symptoms of mental health and substance use disorders for accurate diagnosis.
6. Apply evidence-based treatment approaches and interventions for individuals with dual diagnosis.
7. Develop person-centered care plans that address the unique needs and challenges of individuals with dual diagnosis.
8. Implement crisis intervention strategies and relapse prevention techniques for individuals with dual diagnosis.
9. Demonstrate self-care strategies and establish professional boundaries when working with dual diagnosis patients.
10. Comply with legal and ethical considerations related to dual diagnosis treatment, including confidentiality and reporting obligations.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Duty of CareCertificates are included

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

Duty of Care online training module covers the following topics:
1. Introduction to Duty of Care:
- Definition and importance of Duty of Care in healthcare settings.
- Legal and ethical obligations of healthcare workers towards patients.
2. Understanding the Scope of Duty of Care:
- Identifying the individuals for whom a healthcare worker has a Duty of Care (patients, colleagues, visitors, etc.).
- Recognizing the limits and boundaries of Duty of Care.
3. Maintaining Professionalism and Competence:
- Upholding professional standards and codes of conduct.
- Continuous professional development and staying updated with best practices.
- Recognizing personal limitations and seeking appropriate help or support when needed.
4. Providing Safe and Effective Care:
- Ensuring a safe environment for patients and colleagues.
- Following infection control protocols and maintaining hygiene standards.
- Adhering to medication administration guidelines and protocols.
- Recognizing and responding to clinical deterioration or emergencies promptly.
5. Effective Communication and Documentation:
- Importance of clear and accurate communication with patients, colleagues, and other healthcare professionals.
- Documenting relevant patient information, care plans, and interventions accurately.
- Sharing information appropriately while respecting patient confidentiality and privacy.
6. Respecting Patient Rights and Autonomy:
- Respecting patient autonomy and involving them in decision-making processes.
- Obtaining informed consent for procedures, treatments, and interventions.
- Advocating for patients' rights and ensuring their dignity and privacy.
7. Recognizing and Managing Ethical Dilemmas:
- Identifying ethical dilemmas and conflicts that may arise in healthcare settings.
- Utilizing ethical decision-making frameworks to resolve conflicts.
- Seeking guidance from supervisors or ethics committees when needed.
8. Responding to Complaints and Feedback:
- Understanding the importance of addressing patient complaints and feedback.
- Following organizational policies and procedures for complaint resolution.
- Learning from complaints to improve future practice.
9. Reflective Practice and Self-Care:
- Emphasizing the importance of self-reflection and learning from experiences.
- Recognizing signs of burnout and stress and implementing self-care strategies.
- Seeking support from colleagues, supervisors, or counseling services when necessary.

Duty of Care : The learning outcomes include -
1. Understanding the concept of Duty of Care in healthcare settings and its importance in providing safe and effective care.
2. Recognizing the legal and ethical obligations of healthcare workers towards patients, colleagues, and others.
3. Identifying the scope and boundaries of Duty of Care in different situations.
4. Demonstrating knowledge of professional standards, codes of conduct, and best practices related to Duty of Care.
5. Applying infection control protocols, hygiene standards, and medication administration guidelines to ensure patient safety.
6. Communicating effectively with patients, colleagues, and other healthcare professionals while respecting patient confidentiality and privacy.
7. Documenting relevant patient information, care plans, and interventions accurately and appropriately.
8. Respecting patient rights, autonomy, and dignity, and involving them in decision-making processes.
9. Identifying and managing ethical dilemmas and conflicts that may arise in healthcare settings.
10. Responding to patient complaints and feedback in a timely and appropriate manner.
11. Practicing reflective self-assessment and implementing self-care strategies to prevent burnout and promote overall well-being.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Dysphagia awarenessCourse Duration 1 Hour (1 CPD Point)

Certificates are included.
Course Duration 1 Hour (1 CPD Point)
This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

Dysphagia online training module covers the following topics:
1. Introduction to Dysphagia:
- Definition and prevalence of dysphagia
- Causes and risk factors
- Impact on patients' health and quality of life
2. Anatomy and Physiology of Swallowing:
- Understanding the normal swallowing process
- Identification of key structures involved in swallowing
3. Signs and Symptoms of Dysphagia:
- Recognizing common signs and symptoms of dysphagia
- Understanding the importance of early identification and intervention
4. Assessment and Diagnosis:
- Different assessment methods and tools used for dysphagia evaluation
- Interpreting assessment results and making appropriate referrals
5. Management and Treatment Options:
- Non-invasive strategies for dysphagia management, such as postural techniques and diet modification
- Introduction to swallowing rehabilitation exercises
- Role of assistive devices and technologies in dysphagia management
6. Communication and Collaboration:
- Effective communication strategies with patients, their families, and interdisciplinary team members
- Importance of multidisciplinary collaboration in dysphagia management
7. Complications and Risk Reduction:
- Understanding potential complications associated with dysphagia, such as aspiration pneumonia
- Strategies to reduce the risk of complications, including oral hygiene and aspiration precautions
8. Ethical Considerations:
- Respecting patients' autonomy and dignity in dysphagia management
- Addressing ethical dilemmas related to feeding and hydration
9. Documentation and Reporting:
- Importance of accurate and timely documentation of dysphagia assessments and interventions
- Understanding legal and professional responsibilities in reporting dysphagia-related concerns
10. Best Practices and Guidelines:
- Familiarity with national and international dysphagia guidelines and best practices
- Staying updated with current research and advancements in dysphagia management

Dysphagia: The learning outcomes

1. Understand the anatomy and physiology of the swallowing process.
2. Recognize the signs and symptoms of dysphagia.
3. Identify the different types and causes of dysphagia.
4. Understand the importance of early identification and intervention for dysphagia.
5. Learn about the assessment tools and techniques used to assess dysphagia.
6. Understand the importance of a multidisciplinary approach to managing dysphagia.
7. Learn about the different treatment options for dysphagia, including diet modifications and swallowing exercises.
8. Understand the potential complications and risks associated with dysphagia.
9. Learn about the legal and ethical considerations in managing dysphagia.
10. Develop effective communication strategies with patients, their families, and other healthcare professionals involved in the care of individuals with dysphagia.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Dysphasia / AphasiaCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

1. Introduction to Dysphasia: providing an overview of what dysphasia is, its causes, and its impact on individuals' communication and swallowing abilities.

2. Types of Dysphasia: explaining the different types of dysphasia, including expressive dysphasia (difficulty expressing thoughts and ideas) and receptive dysphasia (difficulty understanding language).

3. Signs and Symptoms: The common signs and symptoms of dysphasia, such as difficulty finding the right words, slurred speech, trouble understanding others, and challenges with reading and writing.

4. Assessment and Diagnosis focusing on the process of assessing and diagnosing dysphasia, including the use of standardized tests, medical evaluations, and collaboration with speech and language therapists.

5. Treatment and Management: discussing various treatment approaches and management strategies for dysphasia, such as speech and language therapy, augmentative and alternative communication (AAC) systems, and swallowing techniques.

6. Communication Strategies: providing practical tips and techniques for effective communication with individuals with dysphasia, including using clear and simple language, allowing ample time for responses, and using visual aids.

7. Supporting Swallowing: strategies to support safe swallowing in individuals with dysphasia, including modifying food and drink consistency, positioning techniques, and monitoring for aspiration risks.

8. Person-Centered Care: emphasizes the importance of person-centered care in supporting individuals with dysphasia, including respecting their preferences, involving them in decision-making, and promoting their independence and well-being.

9. Legal and Ethical Considerations: The legal and ethical considerations related to dysphasia, such as consent, confidentiality, and safeguarding vulnerable adults.

The learning outcomes include:

1. Understand the definition and causes of dysphasia.
2. Identify the signs and symptoms of dysphasia.
3. Recognize the different types of dysphasia and their impact on communication and swallowing abilities.
4. Understand the assessment and diagnostic process for dysphasia.
5. Familiarize oneself with various treatment approaches and management strategies for dysphasia.
6. Develop effective communication strategies when interacting with individuals with dysphasia.
7. Learn techniques to support safe swallowing in individuals with dysphasia.
8. Understand the importance of person-centered care in supporting individuals with dysphasia.
9. Gain awareness of legal and ethical considerations related to dysphasia.
10. Access additional resources and support for further learning and professional development in the field of dysphasia.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

ECG (Electrocardiogram) Online TrainingThis online training module for ECG (Electrocardiogram) training for healthcare workers includes the following components:

1. Introduction to ECG: This section provides an overview of the purpose and importance of ECG in healthcare, as well as its role in diagnosing various cardiac conditions.

2. Anatomy and Physiology: This module covers the basic anatomy and physiology of the heart, including the structure and function of different cardiac components.

3. ECG Equipment and Leads: Here, healthcare workers learn about the different types of ECG equipment and leads used in clinical practice, including electrode placement and lead configurations.

4. ECG Waveform Interpretation: This section focuses on the interpretation of ECG waveforms, including understanding the P, QRS, and T waves, as well as identifying normal and abnormal findings.

5. Common Cardiac Arrhythmias: This module discusses various cardiac arrhythmias, such as atrial fibrillation, ventricular tachycardia, and heart block, with an emphasis on their ECG characteristics, clinical significance, and management.

6. Artifact Recognition and Troubleshooting: Healthcare workers learn how to recognize and troubleshoot common artifacts that can affect ECG waveforms, such as patient movement, electrical interference, and improper lead placement.

7. ECG Measurement and Calculation: This section covers the measurement and calculation of various ECG parameters, such as heart rate, PR interval, QRS duration, and QT interval.

8. Quality Assurance and Documentation: The importance of maintaining accurate ECG records, proper documentation, and quality assurance measures are discussed in this section.

The learning outcomes for an online ECG training

1. Understanding the purpose and importance of ECG in healthcare.
2. Familiarity with the anatomy and physiology of the heart and its electrical conduction system.
3. Knowledge of the different types of ECG equipment and leads used in clinical practice.
4. Proficiency in interpreting ECG waveforms and identifying normal and abnormal findings.
5. Recognition and understanding of common cardiac arrhythmias and their ECG characteristics.
6. Ability to troubleshoot and minimize artifacts that can affect ECG waveforms.
7. Competence in measuring and calculating various ECG parameters, such as heart rate and intervals.
8. Skill in applying ECG interpretation knowledge to real-world scenarios through interactive exercises and case studies.

English Literacy Examination

This course will help you to develop your English literacy skills for safe and effective practice within the healthcare industry.

Train Healthcare are fully aligned with Skills For Health and have been awarded the Skills for Health ‘Quality Mark’ for our face to face and e-learning training courses.

Falls PreventionCourse Duration 1 Hour (1 CPD Point)

Certificates are included.
Course Duration 1 Hour (1 CPD Point)
This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.


Falls Prevention online training module covers the following topics:
1. Understanding falls: Provide an overview of the prevalence and impact of falls among older adults, including statistics and risk factors.
2. Anatomy and physiology: Explain the age-related changes in the body that can contribute to increased fall risk, such as changes in balance, vision, and muscle strength.
3. Risk assessment: Teach healthcare workers how to assess an individual's fall risk, including screening tools and assessment techniques. This should include identifying intrinsic and extrinsic risk factors.
4. Falls prevention strategies: Provide evidence-based interventions and strategies to reduce falls, such as exercise programs, medication review, environmental modifications, and assistive devices.
5. Communication and education: Train healthcare workers on effective communication techniques to engage with patients and their families in falls prevention discussions. This should include providing education on fall prevention strategies and the importance of reporting falls.
6. Falls documentation and reporting: Teach healthcare workers how to accurately document falls incidents, including the use of standardized reporting tools, reporting to appropriate authorities, and implementing post-fall assessments.
7. Collaborative care: Highlight the importance of multidisciplinary collaboration in falls prevention, including working with physiotherapists, occupational therapists, pharmacists, and other healthcare professionals.
8. Post-fall management: Discuss the appropriate steps to take after a fall occurs, including assessment, treatment, and follow-up care.
9. Evaluation and monitoring: Emphasize the need for ongoing evaluation and monitoring of fall prevention strategies, including reassessment of fall risk and the effectiveness of interventions.
10. Legal and ethical considerations: Address the legal and ethical responsibilities of healthcare workers in falls prevention, including confidentiality, consent, and duty of care.

Falls Prevention :The learning outcomes

1. Understand the impact and prevalence of falls among older adults in the healthcare setting.
2. Identify the intrinsic and extrinsic risk factors associated with falls.
3. Conduct comprehensive fall risk assessments using appropriate screening tools and assessment techniques.
4. Implement evidence-based falls prevention strategies, including exercise programs, medication review, environmental modifications, and assistive devices.
5. Communicate effectively with patients and their families about falls prevention, including providing education on risk factors and prevention strategies.
6. Document falls incidents accurately using standardized reporting tools and protocols.
7. Collaborate with multidisciplinary healthcare professionals to develop and implement a comprehensive falls prevention plan.
8. Manage post-fall situations effectively, including assessment, treatment, and follow-up care.
9. Evaluate and monitor the effectiveness of falls prevention strategies, and make necessary adjustments as needed.
10. Understand the legal and ethical responsibilities related to falls prevention in the healthcare setting, including confidentiality, consent, and duty of care.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

First aid at Works including BurnsCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

First aid at work including burns online training module covers the following topics:
1. Introduction to first aid:
- Importance of first aid knowledge in a healthcare setting
- Legal requirements and responsibilities
2. Basic life support (BLS):
- CPR techniques for adults, children, and infants
- Use of automated external defibrillators (AEDs)
- Recovery position
3. Management of common medical emergencies:
- Choking
- Seizures
- Anaphylaxis (allergic reactions)
- Asthma attacks
- Heart attacks
- Stroke
4. Wound care and bleeding control:
- Assessment and management of different types of wounds (e.g., cuts, abrasions, punctures)
- Techniques for controlling bleeding (e.g., direct pressure, elevation, tourniquets)
5. Burns and scalds:
- Classification of burns (e.g., first-degree, second-degree, third-degree)
- Assessment and initial management of burns
- First aid measures for burns and scalds (e.g., cooling the burn, covering with a sterile dressing)
6. Fractures and musculoskeletal injuries:
- Recognizing and immobilizing fractures
- Techniques for splinting and supporting injured limbs
7. Medical equipment and devices:
- Safe use and handling of medical equipment (e.g., oxygen cylinders, suction devices)
8. Incident reporting and documentation:
- Importance of accurate and timely reporting of incidents
- Proper documentation of first aid interventions
9. Communication and teamwork:
- Effective communication during emergencies
- Collaborating with other healthcare professionals and emergency services

First aid at Work: The learning outcomes include -
1. Understanding the importance of first aid knowledge in a healthcare setting and recognizing the legal requirements and responsibilities associated with providing first aid.
2. Demonstrating proficiency in performing basic life support (BLS) techniques such as CPR for adults, children, and infants, and effectively using automated external defibrillators (AEDs).
3. Acquiring knowledge and skills to manage common medical emergencies encountered in healthcare settings, including choking, seizures, anaphylaxis, asthma attacks, heart attacks, and strokes.
4. Demonstrating competence in assessing and managing different types of wounds, including proper wound care techniques and bleeding control measures.
5. Identifying the classification of burns and effectively assessing and providing appropriate first aid measures for burns and scalds, including cooling the burn and applying sterile dressings.
6. Understanding how to recognize and immobilize fractures and effectively provide support and splinting for musculoskeletal injuries.
7. Developing the ability to safely use and handle medical equipment and devices, and responding to equipment malfunctions or emergencies.
8. Understanding the importance of accurate incident reporting and proper documentation of first aid interventions.
9. Enhancing communication and teamwork skills during emergencies, including effective communication with other healthcare professionals and collaborating with emergency services.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Fluid Balance and Vital SignsCertificates are included.
Course Duration 1 Hour (1 CPD Point)
This Training module will be available for 6 months to complete from date of purchase.

1. Introduction to Fluid Balance: Understanding the importance of maintaining a proper balance of fluids in the body, including the role of various bodily systems in fluid regulation.
2. Fluid Assessment: Techniques for assessing a patient's fluid status, including physical examination, history-taking, and laboratory tests.
3. Types of Fluid Imbalances: Exploring different types of fluid imbalances, such as dehydration, hypovolemia, and fluid overload, along with their causes, symptoms, and potential complications.
4. Fluid Replacement Therapy: Learning about various methods of fluid replacement, such as oral rehydration, intravenous therapy, and enteral feeding, and understanding the indications and contraindications for each.
5. Monitoring Vital Signs: Discussing the importance of monitoring vital signs, such as temperature, heart rate, blood pressure, and respiratory rate, and understanding the normal ranges for different age groups.
6. Techniques for Vital Sign Measurement: Learning proper techniques for measuring and recording vital signs accurately, including the use of equipment like thermometers, sphygmomanometers, and pulse oximeters.
7. Interpretation of Vital Signs: Understanding how to interpret changes in vital signs and recognizing abnormal values that may indicate potential health issues or fluid imbalances.
8. Documentation and Reporting: Exploring the importance of accurate documentation and effective communication in relation to fluid balance and vital signs, including legal and ethical considerations.
9. Resources and References: Providing additional reference materials, guidelines, and resources related to fluid balance and vital signs for further learning and development.

Clinical Observation -The learning outcomes include.
1. Understanding the importance of maintaining proper fluid balance in the body.
2. Recognizing the signs and symptoms of fluid imbalances, such as dehydration and fluid overload.
3. Demonstrating knowledge of different methods for assessing fluid status, including physical examination and laboratory tests.
4. Understanding the indications and contraindications for various fluid replacement therapies.
5. Demonstrating proficiency in accurately measuring and recording vital signs, including temperature, heart rate, blood pressure, and respiratory rate.
6. Interpreting changes in vital signs and recognizing abnormal values that may indicate potential health issues or fluid imbalances.
7. Understanding the legal and ethical considerations related to documentation and reporting of fluid balance and vital signs.
8. Applying critical thinking skills to practical scenarios and case studies related to fluid balance and vital signs.
9. Utilizing available resources and references to further enhance knowledge and skills in the area of fluid balance and vital signs.
Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Food Hygiene & SafetyThis online training course covers a wide range of topics relating to food hygiene and safety within the healthcare industry, such as food storage, food temperature control and reasons for food poisoning. Food safety safeguards are there to protect customers’ health and wellbeing by protecting food from anything which could cause harm. High standards of food safety allow consumers to enjoy their food without experiencing illness, injury or other problems. Poor standards of food safety can lead to harm and even death. A food handler is any person who is involved in the handling of food, or whose actions or lack of actions could have an effect on the safety of food during its preparation. It is the legal responsibility of food handlers to keep food safe. The standardised system used by food businesses to implement and control food safety hazards is Hazard Analysis and Critical Control Point (HACCP)

The course will take approximately one hour to complete,

All certificates are included.
Course Duration 1 Hour (1 CPD Point)


Food Hygiene & Safety online training covers the following topics:

1. Introduction to Food Hygiene & Safety:
- Importance of food hygiene in healthcare settings
- Legal requirements and regulations in the UK
- Responsibilities of healthcare workers in food handling

2. Personal Hygiene:
- Hand hygiene: proper handwashing technique and frequency
- Use of personal protective equipment (PPE) such as gloves, aprons, and hairnets
- Reporting illnesses and avoiding food handling when unwell

3. Food Handling and Storage:
- Safe food storage practices, including temperature control and separation of raw and cooked foods
- Proper handling of food to prevent cross-contamination
- Labelling and dating of food items

4. Cleaning and Sanitization:
- Importance of maintaining a clean and hygienic food preparation area
- Cleaning schedules and procedures for equipment, utensils, and surfaces
- Proper use and storage of cleaning chemicals

5. Allergen Management:
- Identification and awareness of common food allergens
- Preventing cross-contact and contamination of allergens
- Communication with patients and colleagues regarding allergen information

6. Food Safety Management Systems:
- Introduction to Hazard Analysis and Critical Control Points (HACCP)
- Monitoring and recording of food safety practices
- Reporting and handling of food safety incidents or complaints

7. Food Delivery and Service:
- Safe transportation and delivery of food to patients
- Temperature control during transport
- Proper serving techniques to ensure food safety

8. Emergency Situations:
- Procedures to follow in case of power outages, equipment failures, or other emergencies
- Food disposal guidelines during emergencies
- Communication and coordination with relevant personnel

9. Regular Review and Updates:
- Importance of ongoing training and staying updated on food hygiene practices
- Resources for further information and support

Pest control

The learning outcomes are as follows
1. Understand the importance of safe transportation and delivery of food in maintaining food quality and safety.
2. Identify the key factors for temperature control during food transport.
3. Recognize the significance of proper serving techniques in preventing cross-contamination and ensuring food safety.
4. Comprehend the recommended temperature range for hot food during transport.
5. Know the appropriate actions to take with perishable food exposed to unsafe temperatures during emergencies.
6. Understand the labeling requirements for discarded food during emergencies.
7. Recognize the importance of clear communication and coordination during emergencies to ensure the safety of patients and staff.
8. Identify critical control points in food service operations, such as refrigeration, cooking, and dishwashing.
9. Understand the importance of backup power sources in maintaining essential food service operations during emergencies.
10. Comprehend how HACCP (Hazard Analysis and Critical Control Points) contributes to food safety in healthcare settings through identifying hazards, implementing control points, and ensuring compliance with regulations


Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Hand Hygiene

Health Checks Test Training Part 1This Online Training Module cover the following

Health Checks Test Training Part 1
Covering the following

Module 1: Introduction to Vital Signs Assessment

Importance of regular health assessments in preventive healthcare
Overview of vital signs: blood pressure, blood glucose, cholesterol, pulse rate, and BMI
Significance of monitoring vital signs in patient care
Module 2: Blood Pressure Check

Understanding blood pressure and its impact on health
Techniques for accurate blood pressure measurement
Interpretation of blood pressure readings
Identifying hypertension and hypotension
Lifestyle recommendations for managing blood pressure

Module 3: Blood Glucose Check (Diabetes)
Importance of blood glucose monitoring in diabetes management
Methods for checking blood glucose levels
Interpreting blood glucose readings
Recognizing signs of diabetes
Lifestyle interventions for diabetes prevention and control

Module 4: Cholesterol Check
Understanding cholesterol and its role in cardiovascular health
Interpreting cholesterol readings (HDL, LDL, total cholesterol)
Identifying cardiovascular risk based on cholesterol levels
Dietary and lifestyle recommendations for managing cholesterol

Module 5: Pulse Rate Assessment
Significance of pulse rate in assessing cardiovascular health
Techniques for accurate pulse rate measurement
Interpreting pulse rate readings
Recognizing abnormal pulse patterns
Correlation between pulse rate and overall well-being
Module 6: BMI Check (Body Mass Index)

Importance of BMI as an indicator of body weight status
Calculating and interpreting BMI
Health implications of different BMI ranges
Discussing the limitations of BMI as a measure
Recommending lifestyle changes for maintaining a healthy BMI

Module 7: Integration of Vital Signs Assessment
Understanding the interconnectedness of vital signs
Case studies demonstrating how multiple vital signs contribute to overall health assessment
Creating a holistic health plan based on combined assessment results

HIV Awareness1 Hours-1(CPD Point)

Certificates are included.
Course Duration 1 Hour (1 CPD Point)
This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

HIV online online training module covers the following topics:
1. Introduction to HIV:
- Definition and basic facts about HIV.
- Modes of transmission and prevention strategies.
- Current epidemiology and prevalence rates in the UK.
2. Testing and Diagnosis:
- Different types of HIV tests available.
- Indications and guidelines for HIV testing.
- Interpretation of test results and implications.
3. Clinical Management:
- Stages of HIV infection and progression.
- Antiretroviral therapy (ART) and its importance.
- Monitoring and managing HIV-related complications.
- Adherence to treatment and patient education.
4. Patient Care and Support:
- Addressing the psychosocial aspects of HIV.
- Confidentiality, stigma, and discrimination.
5. Prevention and Harm Reduction:
- Promoting safer sex practices and condom use.
- Pre-exposure prophylaxis (PrEP) and its availability.
- Harm reduction strategies for people who inject drugs.
- Mother-to-child transmission prevention.
6. Legal and Ethical Considerations:
- UK legislation and guidelines related to HIV.
- Duty of care, consent, and confidentiality.
- Disclosure and partner notification requirements.
- Reporting obligations and safeguarding considerations.
7. Community Resources and Support:
- Referral pathways to specialist HIV services.
8. Updates and Emerging Issues:
- Current research and developments in HIV treatment and prevention.
- Implications of COVID-19 on HIV care and management.

HIV :The learning outcomes
1. Understanding the fundamental concepts of HIV, including its definition, transmission modes, and prevention strategies.
2. Familiarity with the different types of HIV tests available and the guidelines for testing and diagnosis.
3. Knowledge of the stages of HIV infection, the importance of antiretroviral therapy (ART), and strategies for managing HIV-related complications.
4. Awareness of the psychosocial aspects of HIV, including confidentiality, stigma, and discrimination, and the ability to communicate effectively with HIV-positive patients.
5. Understanding prevention methods such as safer sex practices, condom use, pre-exposure prophylaxis (PrEP), and harm reduction strategies for people who inject drugs.
6. Knowledge of legal and ethical considerations related to HIV, including UK legislation, duty of care, consent, confidentiality, disclosure, and reporting obligations.
7. Familiarity with available community resources and support services for HIV-positive individuals.
8. Awareness of updates and emerging issues in HIV care and prevention, including new research, interventions, and the impact of COVID-19.
9. The ability to apply knowledge through case studies and interactive learning exercises.
10. Access to a range of resources and references for ongoing learning and professional development in the field of HIV.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Hyponatremia Online Training ModuleCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.


Hyponatremia is a medical condition characterized by an abnormally low concentration of sodium in the blood. Sodium is an essential electrolyte that plays a crucial role in maintaining the balance of fluids in and around cells. It also helps regulate blood pressure and supports proper nerve and muscle function.
Hyponatremia occurs when there is an imbalance between the intake and excretion of water and sodium. This can result from various factors, such as excessive water intake, certain medical conditions, medications, or hormonal imbalances.
Common symptoms of hyponatremia may include nausea, headache, confusion, seizures, and, in severe cases, it can lead to coma or death. Treatment depends on the underlying cause and the severity of the condition. It may involve restricting fluid intake, adjusting medications, or addressing the root cause of the sodium imbalance


1. Introduction to Hyponatremia:
• Definition and explanation of hyponatremia.
• Importance of sodium in the body and its role.
2. Causes of Hyponatremia:
• Water imbalance and excessive fluid intake.
• Medical conditions contributing to hyponatremia (e.g., heart failure, kidney disorders).
• Medications that may cause hyponatremia.
3. Symptoms and Clinical Presentation:
• Common signs and symptoms.
• Identifying and assessing patients at risk.
4. Diagnostic Procedures:
• Laboratory tests for measuring sodium levels.
• Understanding osmolality and urine sodium.
5. Complications and Severity:
• Recognizing the severity of hyponatremia.
• Potential complications, including neurological effects.
6. Treatment Approaches:
• Fluid restriction and sodium supplementation.
• Pharmacological interventions.
• Addressing underlying causes.
7. Monitoring and Follow-Up:
• Regular monitoring of sodium levels.
• Assessing treatment effectiveness.
• Long-term management strategies.
8. Patient Education:
• Educating patients about the importance of medication adherence.
• Advising on dietary sodium intake.
9. Prevention Strategies:
• Strategies to prevent hyponatremia in specific patient populations.
• Awareness of risk factors and preventive measures.
10. Case Studies and Practical Application:
• Reviewing real-world cases to apply theoretical knowledge.
• Discussing challenges and best practices in managing hyponatremia.
11. Guidelines and Protocols:
• Familiarization with national and international guidelines on hyponatremia.
• Understanding institutional protocols for managing cases.
12. Communication and Collaboration:
• Effective communication with patients and other healthcare professionals.
• Collaborative approaches to patient care.

Information Assurance Officers (IAO)Information Assurance Officers (IAO) online training module on Information Assurance Officers (IAO) is targeted for Management within nursing agency in the UK and covers the following key topics:

1. Introduction to Information Assurance:
2. Legal and Regulatory Framework:
3. Roles and Responsibilities of an IAO:
4. Risk Management:
5. Information Security Policies and Procedures:
6. Security Awareness and Training:
7. Incident Management and Response:
8. Auditing and Compliance:
9. Emerging Technologies and Threats
10. Resources and Further Support:

The learning outcomes include:
1. Understand the importance of information assurance in maintaining the confidentiality, integrity, and availability of sensitive information within the nursing agency.
2. Familiarize themselves with the legal and regulatory framework governing information security in the UK, including the Data Protection Act 2018 and GDPR.
3. Gain knowledge of the roles and responsibilities of an Information Assurance Officer within the nursing agency, including managing information assets, conducting risk assessments, implementing security controls, monitoring compliance, and incident response.
4. Develop a clear understanding of risk management principles and techniques, including conducting risk assessments, developing risk management plans, and implementing appropriate controls.
5. Learn about the importance of information security policies and procedures and gain the ability to develop and implement effective policies that address access control, data classification, encryption, incident reporting, and employee training.
6. Understand the significance of ongoing security awareness and training for all employees within the nursing agency and gain the ability to develop and implement a security awareness program.
7. Learn the steps involved in incident management and response, including incident identification, containment, eradication, and recovery, and gain the ability to report and document incidents.
8. Gain knowledge of auditing and compliance processes, including the importance of regular audits, internal and external assessments, and monitoring compliance with relevant standards.
9. Develop an understanding of emerging technologies and threats in information security, including cloud computing, mobile devices, and IoT, and gain knowledge of strategies to mitigate these threats.
10. Access additional resources, references, and support networks to continue their professional development in the field of information assurance and security.

Introduction to Clinical Observation Online TrainingCourse Duration 1 Hour (1 CPD Point)

Clinical observation online training module covers the following topics

1. Introduction to Clinical Observation:
- Importance and purpose of clinical observation in healthcare
- Role and responsibilities of a healthcare worker in conducting clinical observation
- Legal and ethical considerations

2. Types of Clinical Observation:
- Vital signs monitoring (e.g., temperature, blood pressure, heart rate, respiratory rate)
- Pain assessment
- Neurological assessment
- Skin assessment
- Mental health assessment
- Observation of physical mobility and functional status
3. Understanding Clinical Observation Tools and Techniques:
- Overview of commonly used clinical observation tools (e.g., pain scales, Glasgow Coma Scale)
- Proper use of observation equipment (e.g., thermometers, blood pressure monitors, stethoscopes)
4. Performing Clinical Observation:
- Step-by-step instructions on conducting different types of clinical observations
- Safety precautions and infection control measures
- Documentation and record-keeping guidelines

5. Recognizing and Responding to Abnormal Findings:
- Identifying abnormal clinical observation results
- Understanding the significance of abnormal findings
- Prompt reporting and escalation procedures
6. Communication and Interprofessional Collaboration:
- Effective communication with patients during clinical observation
- Collaborating with other healthcare professionals to ensure comprehensive care
- Providing feedback and updates to the healthcare team
7. Patient-Centered Care and Cultural Sensitivity:
- Considering individual patient needs and preferences during clinical observation
- Respecting cultural, religious, and personal beliefs
- Ensuring privacy and dignity of patients during observation
8. Continuous Professional Development:
- Importance of ongoing learning and skill development in clinical observation
- Resources and opportunities for further education and training

Clinical Observation -The learning outcomes include.
1. Understand the importance of clinical observation in healthcare and the role of the healthcare worker in conducting observations.
2. Identify and describe different types of clinical observation, including vital signs monitoring, pain assessment, neurological assessment, skin assessment, mental health assessment, and observation of physical mobility and functional status.
3. Demonstrate knowledge of commonly used clinical observation tools and techniques, including proper use of equipment.
4. Perform clinical observations accurately and safely, following appropriate infection control measures and safety precautions.
5. Recognize and respond to abnormal findings during clinical observation, understanding the significance and importance of prompt reporting and escalation.
6. Communicate effectively with patients during clinical observation, respecting their needs, preferences, and cultural beliefs.
7. Collaborate with other healthcare professionals to ensure comprehensive patient care, providing feedback and updates as necessary.
8. Understand the principles of patient-centered care and maintain privacy and dignity during clinical observation.
9. Recognize the importance of continuous professional development in clinical observation and identify resources for further education and training.
10. Successfully complete the assessment and demonstrate the acquired knowledge and skills in clinical observation.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Ligature rescue & the use of ligature KnifesCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

Ligature rescue online training module covers the following topics
1. Introduction to Ligature Incidents: This section provides an overview of what short ligature incidents are and why they pose a risk to individuals in various settings.
2. Risk Assessment: Participants learn how to conduct a thorough risk assessment to identify potential short ligature hazards in different environments, such as prisons, mental health units, or schools.
3. Recognizing Warning Signs: This module helps participants understand the warning signs and indicators that someone may be at risk of self-harm using a short ligature.
4. Communication Strategies: Effective communication is crucial in managing short ligature incidents. This section focuses on strategies for engaging with individuals in crisis and de-escalating potentially dangerous situations.
5. Emergency Response: Participants learn about the appropriate steps to take when responding to a short ligature incident, including how to safely remove the ligature without causing harm to the individual.
7. Use of ligature knives- These knives are specifically designed to cut through ligatures or ropes quickly to free individuals who are in immediate danger
8. Post-Incident Support: This module emphasizes the importance of providing appropriate support and debriefing for both the individual involved in the incident and the staff members who were present.
9. Legal and Ethical Considerations: Participants gain an understanding of the legal and ethical responsibilities surrounding short ligature incidents, including confidentiality, documentation, and reporting procedures.
10. Practical Exercises: The training may include interactive exercises or simulations to allow participants to practice their skills in a safe environment.

Ligature rescue: The learning outcomes include-
1. Understanding the risks associated with short ligature incidents and their potential impact on individuals in various settings.
2. Conducting a comprehensive risk assessment to identify potential short ligature hazards and implement appropriate preventive measures.
3. Recognizing warning signs and indicators that someone may be at risk of self-harm using a short ligature.
4. Applying effective communication strategies to engage with individuals in crisis and de-escalate potentially dangerous situations.
5. Demonstrating knowledge of the appropriate steps to take when responding to a short ligature incident, including safely removing the ligature without causing harm to the individual.
6. Understanding the importance of providing post-incident support and debriefing for both the individual involved in the incident and the staff members who were present.
7. Complying with legal and ethical responsibilities surrounding short ligature incidents, including confidentiality, documentation, and reporting procedures.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Literacy Skills Test

Lone WorkerCourse Duration 1 Hour (1 CPD Point)

Certificates are included.
Course Duration 1 Hour (1 CPD Point)
This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

Lone worker online training module covers the following topics:
1. Introduction to Lone Working: Provide an overview of what constitutes lone working in the healthcare sector and why it is important to have specific training for this scenario.
2. Legal and Regulatory Requirements: Explain the relevant legal and regulatory obligations that healthcare workers must adhere to when working alone, such as the Health and Safety at Work Act, the Control of Substances Hazardous to Health Regulations, and the Management of Health and Safety at Work Regulations.
3. Risk Assessment: Teach healthcare workers how to conduct a thorough risk assessment before starting a lone working shift, including identifying potential hazards, evaluating the level of risk, and implementing appropriate control measures.
4. Personal Safety Measures: Educate workers on personal safety strategies, such as maintaining situational awareness, effective communication, and recognizing warning signs of potential risks or violence. Provide guidance on conflict resolution techniques and personal protective equipment (PPE) usage, if applicable.
5. Emergency Response and Reporting: Train workers on how to respond to emergencies when working alone, including when to call for assistance, how to provide accurate and detailed incident reports, and how to access emergency services.
6. Health and Wellbeing: Discuss the importance of maintaining physical and mental wellbeing while working alone, including techniques for managing stress, fatigue, and isolation. Provide resources and support options available to healthcare workers.
7. Technology and Equipment: Familiarize workers with any specific technology or equipment that can enhance their safety, such as panic alarms, GPS tracking devices, or communication tools. Provide training on how to properly use and maintain these tools.
8. Practical Scenarios and Case Studies: Present real-life scenarios and case studies to help healthcare workers understand and apply the knowledge and skills learned throughout the training module. Encourage interactive learning through quizzes or simulations.
9. Policies and Procedures: Ensure workers are aware of the organization's policies and procedures relating to lone working, such as check-in protocols, reporting incidents, and escalation procedures.

Lone worker: The Learning outcomes
1. Understand the concept of lone working in the healthcare sector and its importance for personal safety and wellbeing.
2. Identify and assess potential risks and hazards associated with lone working in healthcare settings.
3. Comply with relevant legal and regulatory requirements regarding lone working in the healthcare sector.
4. Demonstrate knowledge of personal safety measures and techniques to minimize risks while working alone.
5. Respond appropriately to emergencies and know how to access support and emergency services when working alone.
6. Maintain physical and mental wellbeing while working alone, including strategies to manage stress, fatigue, and isolation.
7. Utilize technology and equipment effectively to enhance personal safety and communication while working alone.
8. Understand and follow organizational policies and procedures related to lone working in healthcare settings.
9. Apply the knowledge and skills learned through practical scenarios and case studies to real-life situations.
10. Successfully complete the assessment and demonstrate comprehension of the training content.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Lung Function (Peak Flow) Online TrainingLung function, specifically focusing on peak flow measurement. This training is designed for healthcare workers in the UK who want to enhance their knowledge and skills in assessing and monitoring lung function using peak flow meters. By the end of this training, you will have a comprehensive understanding of peak flow measurement and its significance in assessing respiratory health.

1: Introduction to Peak Flow Measurement
- Understanding the basics of lung function and its importance in respiratory health
- Introduction to peak flow measurement and its role in assessing lung function
- Overview of the different types of peak flow meters available in the UK market

2: Indications and Contraindications
- Identifying the appropriate indications for peak flow measurement
- Recognizing contraindications and precautions for peak flow testing
- Understanding the importance of patient cooperation and technique in obtaining accurate results

3: Performing Peak Flow Measurement
- Step-by-step guide on how to perform peak flow measurement correctly
- Demonstrating the correct technique for patients to follow during testing
- Common errors and troubleshooting tips for accurate measurements

4: Interpreting Peak Flow Results
- Understanding the significance of peak flow values and their interpretation
- Recognizing normal and abnormal peak flow values
- Linking peak flow measurements to asthma severity and control

5: Peak Flow Monitoring in Asthma Management
- Exploring the role of peak flow monitoring in asthma management
- Understanding peak flow variability and its implications in asthma control
- Developing an action plan based on peak flow readings and symptoms

6: Communication and Education
- Effective communication strategies when discussing peak flow results with patients
- Educating patients on self-monitoring techniques and the importance of regular peak flow measurements
- Providing practical tips for patients to improve their peak flow readings

7: Documentation and Record Keeping
- Guidelines for proper documentation of peak flow measurements
- Maintaining accurate records and utilizing digital tools for tracking
- Recognizing the importance of regular review and follow-up

Lung function (peak flow) Learning Outcome
1. Understand the basics of lung function and its significance in respiratory health.
2. Explain the purpose and role of peak flow measurement in assessing lung function.
3. Identify the appropriate indications and contraindications for peak flow testing.
4. Demonstrate the correct technique for performing peak flow measurement.
5. Recognize common errors and troubleshoot issues to ensure accurate peak flow readings.
6. Interpret peak flow results and differentiate between normal and abnormal values.
7. Understand the relationship between peak flow measurements and asthma severity/control.
8. Utilize peak flow monitoring as a tool in asthma management and develop action plans based on readings and symptoms.
9. Communicate effectively with patients when discussing peak flow results and educate them on self-monitoring techniques.
10. Document peak flow measurements accurately and maintain proper records.
11. Utilize digital tools for tracking and reviewing peak flow measurements.
12. Recognize the importance of regular review and follow-up in managing respiratory conditions.

Mental Capacity ActCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.
Mental Capacity online training module covers the following topics

1. Introduction to the Mental Capacity Act:
- Purpose and scope of the act
- Key principles and values underlying the act
- Importance of promoting and respecting individual autonomy and decision-making
2. Understanding mental capacity:
- Definition of mental capacity
- Factors that can affect mental capacity
- Assessing mental capacity using the two-stage test
- Differentiating between a lack of capacity and unwise decisions
3. Legal framework and decision-making:
- Decision-making authority and responsibilities under the act
- Identifying appropriate decision-makers (e.g., Lasting Power of Attorney, Court of Protection)
- The role of healthcare professionals in assessing and supporting decision-making
4. Best interests decision-making:
- Principles of best interests decision-making
- Factors to consider when determining best interests
- Involving the individual in the decision-making process, where possible
- Considering the views and wishes of family members or other relevant individuals
5. Deprivation of Liberty Safeguards (DoLS):
- Understanding DoLS and its purpose
- Criteria for authorizing a deprivation of liberty
- Role of the healthcare worker in identifying and reporting potential deprivation of liberty situations
6. Advance care planning and advance decisions:
- Definition and importance of advance care planning
- Understanding advance decisions to refuse treatment (ADRT)
- Healthcare worker's role in supporting and implementing advance care plans and ADRTs
7. Consent and mental capacity:
- Importance of informed consent and decision-making capacity
- Obtaining valid consent from individuals with fluctuating or impaired capacity
- Legal requirements for valid consent
8. Safeguarding and the Mental Capacity Act:
- Recognizing and responding to potential abuse or neglect
- Understanding the legal framework for safeguarding vulnerable individuals
- Balancing autonomy and protection in safeguarding situations
9. Record-keeping and documentation:
- Importance of accurate and detailed record-keeping
- Documenting mental capacity assessments, best interests decisions, and consent discussions
- Ensuring compliance with data protection and confidentiality requirements

Mental Capacity Act: The learning outcomes include-
1.Understanding the principles of the MCA
2. Knowledge of the assessment of mental capacity
3. Ability to conduct mental capacity assessments
4. Knowledge of the legal framework for decision-making
5. Awareness of best interests decision-making.
6. Understanding of the deprivation of liberty safeguards
7. Knowledge of the roles and responsibilities of different professionals
8. Familiarity with the documentation and record-keeping requirements:
9. Ability to communicate effectively with individuals lacking mental capacity
10. Understanding of the implications of the MCA on ethical and legal practice

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Mental Health Assessment Online Training ModuleThe course content for a Mental Health Assessment online training module in the UK for healthcare workers may vary depending on the specific provider. The the outline of topics that are covered:

1. Introduction to Mental Health Assessment
- Overview of mental health assessment and its importance in healthcare
- Understanding the role of healthcare workers in conducting mental health assessments

2. Mental Health Disorders
- Introduction to common mental health disorders, such as depression, anxiety, schizophrenia, bipolar disorder, etc.
- Signs and symptoms of different mental health disorders
- Understanding the impact of mental health disorders on individuals and society

3. Assessment Tools and Techniques
- Overview of various assessment tools and techniques used in mental health assessment
- Understanding the purpose and application of different assessment tools
- Practical skills for conducting mental health assessments, including interviewing techniques, observation, and assessment of risk

4. Cultural Considerations
- Recognizing and addressing cultural factors that may influence mental health assessment
- Understanding the importance of cultural competence in providing effective mental health care

5. Legal and Ethical Considerations
- Overview of legal and ethical considerations related to mental health assessment
- Understanding confidentiality, informed consent, and duty of care in mental health assessments

6. Documentation and Reporting
- Importance of accurate and comprehensive documentation in mental health assessments
- Understanding the requirements for reporting and sharing assessment findings with other healthcare professionals

7. Collaborative Approach
- Importance of a multidisciplinary approach in mental health assessment and care
- Understanding the role of healthcare workers in collaborating with other professionals, such as psychiatrists, psychologists, social workers, etc.

8. Self-care and Support
- Recognizing the impact of mental health assessment on healthcare workers' well-being
- Strategies for self-care and accessing support when dealing with challenging mental health assessments

The learning outcomes for a Mental Health Assessment online training module

1. Understand the importance of mental health assessment in healthcare and the role of healthcare workers in conducting assessments.
2. Identify and recognize common mental health disorders and their signs and symptoms.
3. Apply appropriate assessment tools and techniques for conducting mental health assessments.
4. Demonstrate effective communication and interviewing skills when conducting mental health assessments.
5. Recognize and address cultural factors that may influence mental health assessment.
6. Understand the legal and ethical considerations related to mental health assessment, including confidentiality, informed consent, and duty of care.
7. Document and report mental health assessment findings accurately and comprehensively.
8. Collaborate effectively with other healthcare professionals in the multidisciplinary approach to mental health assessment and care.
9. Recognize the impact of mental health assessment on the well-being of healthcare workers and implement strategies for self-care and accessing support.
10. Demonstrate knowledge of resources and support services available for individuals with mental health needs.

These learning outcomes are aimed at equipping healthcare workers with the necessary knowledge, skills, and attitudes to conduct mental health assessments effectively and provide appropriate care to individuals with mental health needs.

Mental Health Extended Training

NEWS SCORE TRAINING 2The concept of using early warning scores (EWS) systems was introduced by the DH (2000) as part of the recommendations in the comprehensive critical care report. The Modified Early Warning System (MEWS) is a tool for health care workers to help monitor their patients and improve how quickly a patient experiencing a sudden decline receives clinical care. The color-banded patient chart gives a visual cue as to when to calculate a MEWS score.

Numeracy Skills Test for Health Care WorkersNumeracy Skills Test
for Care Workers

Nutrition and FluidsCourse Duration 1 Hour (1 CPD Point)

Certificates are included.
Course Duration 1 Hour (1 CPD Point)
This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.


Nutrition and Fluids online training module covers the following topics:
1. Introduction to Nutrition and Fluids:
- Importance of proper nutrition and hydration in patient care
- The role of healthcare workers in promoting good nutrition and hydration
2. Basic Nutritional Requirements:
- Overview of macronutrients (carbohydrates, proteins, fats) and micronutrients (vitamins, minerals)
- Recommended daily allowances and dietary guidelines
- Understanding nutritional labels and food groups
3. Nutritional Assessment:
- Methods of assessing a patient's nutritional status
- Identifying risk factors for malnutrition and dehydration
- Screening tools used in healthcare settings
4. Special Dietary Considerations:
- Nutritional needs of specific patient populations (e.g., elderly, pediatric, pregnant)
- Dietary modifications for patients with medical conditions (e.g., diabetes, cardiovascular disease, renal disease)
- Cultural and religious dietary requirements
5. Fluid Balance and Hydration:
- Importance of fluid balance in maintaining health
- Signs and symptoms of dehydration and overhydration
- Strategies to promote adequate hydration in patients
6. Enteral and Parenteral Nutrition:
- Overview of enteral and parenteral nutrition methods
- Indications, contraindications, and complications of tube feeding and intravenous nutrition
- Care and management of enteral and parenteral nutrition systems
7. Nutritional Support in Healthcare Settings:
- Collaboration with dietitians and nutritionists in patient care
- Documentation and communication of nutritional interventions
- Monitoring and evaluation of nutritional outcomes
8. Communication and Patient Education:
- Effective communication strategies to discuss nutrition and fluids with patients and their families
- Providing patient education on healthy eating and hydration practices
- Addressing barriers to dietary compliance
9. Legal and Ethical Considerations:
- The legal and regulatory framework surrounding nutrition and fluids in healthcare

Nutrition and Fluids: The Learning outcomes
1. Understand the importance of nutrition and hydration in patient care and its impact on overall health and well-being.
2. Identify the basic nutritional requirements of individuals and recognize the importance of a balanced diet.
3. Conduct a nutritional assessment to identify patients at risk of malnutrition and dehydration.
4. Apply knowledge of special dietary considerations for different patient populations and medical conditions.
5. Demonstrate an understanding of fluid balance and the signs and symptoms of dehydration and overhydration.
6. Describe the methods and indications for enteral and parenteral nutrition and their associated care and management.
7. Collaborate effectively with dietitians and nutritionists in patient care, including documentation and communication of nutritional interventions.
8. Communicate and educate patients and their families about healthy eating and hydration practices, considering cultural and religious requirements.
9. Understand the legal and ethical considerations related to nutrition and fluids in healthcare and ensure compliance and safeguarding of patients.
10. Utilize available resources, guidelines, and support networks related to nutrition and fluids in healthcare.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Oral Healthcare Online trainingThis Online Module has covered the following areas
Oral diseases and their causes
Healthy mouth
To keep the mouth healthy
Oral diseases and their causes
Tooth decay What is tooth decay
Tooth decay - What is tooth decay
Dental treatment Dental
What causes gum disease
Smoking and oral health
Natural teeth
What type of toothpaste
Dentures
Dry mouth
Procedure for all oral care
Care of dentures
Care of natural teeth
Oral health risk assessments
Oral care plan

Course duration 1 hour - (CPD points 1)

Patient ConsentCourse Duration 1 Hour (1 CPD Point)

Certificates are included.

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.


Patient consent online training module covers the following topics:
1. Introduction to patient consent:
- Definition and importance of patient consent in healthcare practice.
- Legal and ethical considerations related to patient consent in the UK.
2. Types of consent:
- Implied consent: When consent is assumed based on the patient's actions or behavior.
- Expressed consent: When the patient explicitly gives consent, either verbally or in writing.
- Informed consent: When the patient is provided with all necessary information to make an informed decision about their care.
3. Consent process:
- The importance of effective communication in obtaining consent.
- Steps involved in obtaining valid consent, including discussing risks, benefits, alternatives, and answering patient questions.
- The role of capacity assessment in determining a patient's ability to provide consent.
4. Exceptions to consent:
- Situations where consent may not be required, such as emergencies or when a patient lacks capacity.
- The concept of "best interests" when providing care without consent.
5. Mental capacity and consent:
- Understanding the Mental Capacity Act 2005 and its relevance to consent.
- Assessing mental capacity and determining when a patient is unable to provide consent.
6. Consent documentation:
- The importance of documenting consent in patient records.
- Understanding the requirements for consent forms and their proper completion.
7. Consent and confidentiality:
- The relationship between consent and maintaining patient confidentiality.
- The importance of obtaining separate consent for sharing patient information with other healthcare professionals.

8. Consent in specific healthcare settings:
- Addressing specific considerations for consent in different healthcare settings, such as primary care, hospitals, mental health, and research.
9. Consent and vulnerable populations:
- Considerations for obtaining consent from vulnerable populations, including children, elderly patients, and those with learning disabilities.
10. Case studies and scenarios:
- Presenting real-life scenarios to illustrate the application of consent principles and challenging situations.
11. Resources and further support:
- Providing additional resources, guidelines, and policies related to patient consent in the UK.
- Highlighting professional organizations and support networks that can offer guidance on consent-related issues.


Patient Consent : The learning outcomes include -
1. Understand the legal and ethical considerations related to patient consent in healthcare practice.
2. Differentiate between implied, expressed, and informed consent, and recognize when each type of consent is appropriate.
3. Demonstrate knowledge of the steps involved in obtaining valid consent, including effective communication, discussing risks and benefits, and answering patient questions.
4. Understand the concept of mental capacity and its relevance to consent, including the assessment of capacity and determining when a patient lacks capacity.
5. Recognize exceptions to the requirement for consent in emergency situations or when a patient lacks capacity, and understand the concept of acting in the patient's best interests.
6. Understand the importance of documenting consent in patient records and the requirements for consent forms.
7. Recognize the relationship between consent and maintaining patient confidentiality, and understand the need for separate consent for sharing patient information.
8. Identify specific considerations for obtaining consent in different healthcare settings, such as primary care, hospitals, mental health, and research.
9. Demonstrate an understanding of the challenges and considerations for obtaining consent from vulnerable populations, including children, elderly patients, and those with learning disabilities.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

PEG Feeding Online ModuleThis Online training module for PEG feeding for a healthcare worker includes the following components:

1. Introduction to PEG Feeding:
Overview of Percutaneous Endoscopic Gastrostomy (PEG) feeding, explaining the procedure, its purpose, and when it is required.

2. Anatomy and Physiology:
The relevant anatomy and physiology of the gastrointestinal system, focusing on the stomach and the insertion site for PEG feeding.

3. Indications and Contraindications:
The conditions and situations in which PEG feeding is indicated, as well as the contraindications or circumstances where PEG feeding should be avoided.

4. Equipment and Supplies:
This section familiarizes healthcare workers with the necessary equipment and supplies needed for PEG feeding, including the PEG tube, syringes, extensions, and securing devices.

5. Procedure and Techniques:
This part provides step-by-step instructions on how to perform PEG tube insertion, including pre-procedure preparations, patient positioning, and the actual insertion technique. It may also cover troubleshooting common issues that may arise during the procedure.

6. Care and Maintenance:
This section discusses the ongoing care and maintenance of the PEG tube, including hygiene practices, cleaning procedures, and monitoring for potential complications or infections.

7. Feeding Techniques:
This part covers different feeding techniques, such as bolus feeding, intermittent feeding, and continuous feeding. It also includes information on formula selection, administration, and monitoring for any adverse reactions or complications.

8. Complications and Troubleshooting:
This section highlights common complications and problems that may occur during PEG feeding, such as dislodgement, blockage, leakage, and infection. It provides guidance on recognizing and managing these issues effectively.

9. Documentation and Record-keeping:
This part emphasizes the importance of accurate documentation and record-keeping in PEG feeding, including intake monitoring, complications, and any interventions provided.

10. Ethical and Legal Considerations:
This section explores the ethical and legal aspects related to PEG feeding, including consent, patient autonomy, and decision-making processes.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Personalised Health Reports Online TrainingThe course content for a Personal Health Report online training for a healthcare worker in the UK may vary depending on the specific program or institution offering the training. However, here are some common topics that may be covered:

1. Introduction to Personalised Health: Understanding the concept of personalised health and its relevance in healthcare.

2. Principles of Personalised Health: Exploring the key principles and approaches used in personalised health, such as genetics, genomics, and precision medicine.

3. Health Assessment and Data Collection: Learning how to assess an individual's health status, collect relevant data, and use various tools and technologies for data collection.

4. Data Analysis and Interpretation: Understanding how to analyze and interpret health data to develop personalised health reports for patients.

5. Risk Assessment and Disease Prevention: Exploring risk assessment models and strategies for disease prevention based on personalized health information.

6. Ethical and Legal Considerations: Understanding the ethical and legal implications of collecting, storing, and using personal health data in the context of personalised health.

7. Communication and Counseling: Developing effective communication skills to explain personalised health reports to patients and provide appropriate counseling and support.

8. Implementing Personalised Health in Practice: Exploring practical aspects of implementing personalised health approaches in healthcare settings, including challenges and considerations.

9. Case Studies and Real-life Examples: Analyzing case studies and real-life examples to understand how personalised health reports can be applied in different healthcare scenarios.

10. Current Trends and Future Directions: Staying updated with the latest advancements and trends in personalised health and exploring potential future directions in the field.


The learning outcomes
1. Understanding the concept of personalised health and its relevance in healthcare practice.
2. Familiarity with the principles and approaches used in personalised health, such as genetics, genomics, and precision medicine.
3. Ability to assess an individual's health status and collect relevant data using appropriate tools and technologies.
4. Proficiency in analyzing and interpreting health data to develop personalised health reports for patients.
5. Knowledge of risk assessment models and strategies for disease prevention based on personalised health information.
6. Awareness of the ethical and legal considerations associated with collecting, storing, and using personal health data in personalised health.
7. Development of effective communication skills to explain personalised health reports to patients and provide appropriate counseling and support.
8. Understanding the practical aspects of implementing personalised health approaches in healthcare settings, including challenges and considerations.
9. Ability to analyze case studies and real-life examples to apply personalised health reports in different healthcare scenarios.
10. Awareness of current trends and future directions in personalised health, staying updated with the latest advancements in the field.

PICA Eating DisorderPICA Eating Disorder online Training Course content
includes:

1. Introduction to PICA:
- Definition of PICA and its prevalence
- Understanding the causes and risk factors associated with PICA
- Impact of PICA on physical and mental health
2. Recognizing PICA:
- Identifying common substances consumed in PICA
- Signs and symptoms of PICA
- Differentiating PICA from other eating disorders or medical conditions
3. Health Risks and Complications:
- Understanding the potential health risks and complications of PICA
- Effects on gastrointestinal system, nutritional deficiencies, and infections
- Impact on dental health and gastrointestinal obstruction
4. Assessing and Diagnosing PICA:
- Conducting a thorough assessment of individuals suspected of having PICA
- Collaborating with other healthcare professionals for accurate diagnosis
- Identifying underlying causes and co-occurring conditions
5. Treatment and Management:
- Overview of evidence-based approaches for managing PICA
- Multidisciplinary team involvement and coordination of care
- Strategies for addressing nutritional deficiencies and promoting healthy eating habits
6. Communication and Support:
- Effective communication techniques when discussing PICA with patients and their families
- Providing empathetic and non-judgmental support to individuals with PICA
- Educating patients, families, and caregivers about PICA and its management
7. Ethical Considerations:
- Ethical dilemmas and challenges in managing PICA
- Respecting patient autonomy while ensuring safety and well-being
- Confidentiality and privacy concerns in PICA cases
8. Case Studies and Practical Examples:
- Presenting real-life scenarios to illustrate the complexities of PICA
- Analyzing case studies to enhance understanding and decision-making skills
- Providing guidance on appropriate interventions and treatment plans

The learning outcomes include:
1. Define PICA and understand its prevalence and impact on individuals' physical and mental health.
2. Identify common substances consumed in PICA and recognize the signs and symptoms of the disorder.
3. Understand the potential health risks and complications associated with PICA, such as nutritional deficiencies and gastrointestinal obstructions.
4. Learn how to conduct a thorough assessment to diagnose PICA and differentiate it from other eating disorders or medical conditions.
5. Gain knowledge of evidence-based approaches for managing and treating PICA, including multidisciplinary collaboration and coordination of care.
6. Develop effective communication techniques when discussing PICA with patients, families, and caregivers.
7. Demonstrate understanding of ethical considerations and dilemmas in managing PICA, including respecting patient autonomy while ensuring safety and well-being.
8. Analyze case studies and practical examples to enhance decision-making skills and develop appropriate interventions and treatment plans.
9. Identify relevant resources, support groups, and organizations specializing in PICA for ongoing learning and professional development.
10. Successfully complete assessments to evaluate comprehension and understanding of PICA and its management.

Positive Behaviour & SupportCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.
1. Introduction to Challenging Behaviour
- Definition and types of challenging behaviour
- Common causes and triggers
- Impact on individuals and those around them
2. Understanding Behavioural Analysis
- The ABC model (Antecedent, Behaviour, Consequence)
- Identifying patterns and triggers
- Functional analysis and assessment
3. Positive Behaviour Support (PBS) Principles
- Person-centered approach
- Promoting dignity, respect, and autonomy
- Focusing on strengths and abilities
4. Strategies for Preventing Challenging Behaviour
- Effective communication techniques
- Creating a supportive environment
- Implementing structured routines and schedules
5. Strategies for Responding to Challenging Behaviour
- De-escalation techniques
- Crisis intervention and safety protocols
- Use of calming strategies and sensory supports
6. Implementing Positive Behaviour Support Plans
- Developing individualized support plans
- Setting goals and objectives
- Collaborating with individuals, families, and multidisciplinary teams
7. Promoting Proactive Strategies
- Teaching alternative skills and coping strategies
- Positive reinforcement and rewards
- Modifying the environment to reduce triggers
8. Monitoring and Evaluating Behaviour Support Plans
- Collecting data and tracking progress
- Reviewing and modifying support plans as needed
- Collaborating with others to ensure consistency and effectiveness
9. Ethical and Legal Considerations
- Respecting individual rights and confidentiality
- Safeguarding vulnerable individuals
- Understanding relevant legislation and policies
10. Self-Care and Support for Healthcare Workers
- Recognizing and managing stress and burnout
- Seeking support and supervision
- Practicing self-care strategies


Positive Behaviour & Support online Learning outcomes –
1. Recognizing the signs and symptoms of stress and burnout in healthcare workers.

2. Understanding the importance of seeking support and supervision from experienced professionals.

3. Identifying effective self-care strategies to promote physical, mental, and emotional well-being.

4. Recognizing the significance of setting boundaries between work and personal life to prevent burnout.

5. Understanding the importance of practicing stress management techniques.

6. Recognizing the benefits of connecting with peers and support groups to share experiences and emotions.

7. Identifying self-care activities that bring joy and relaxation.

8. Understanding the importance of self-compassion and self-acceptance in maintaining well-being.

9. Recognizing the importance of rest and relaxation in preventing stress and burnout.

10. Understanding the importance of maintaining a healthy work-life balance.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Rapid TranquilisationRapid Tranquilisation

Certificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.
Rapid Tranquilisation online training module covers the following topics
1. Introduction to Rapid Tranquilization
- Definition and purpose
- Importance of appropriate use
- Legal and ethical considerations
2. Understanding Acute Behavioral Disturbances
- Recognizing signs and symptoms
- Assessing risk and patient safety
- Identifying triggers and de-escalation techniques
3. Medication Options for Rapid Tranquilization
- Overview of commonly used medications
- Indications and contraindications
- Side effects and adverse reactions
4. Administration Techniques
- Routes of administration

Rapid Tranquilisation: The learning outcomes include-
1. Understanding the importance of debriefing sessions to reflect on interventions and discuss experiences.
2. Recognizing the need for psychological support for healthcare professionals involved in the use of rapid tranquilisation medications.
3. Appreciating the value of peer support programs in providing emotional support and connection among healthcare professionals.
4. Recognizing the significance of ongoing education and training in enhancing competence and confidence.
5. Understanding the importance of reviewing and updating policies and procedures to address areas for improvement.
6. Recognizing the importance of a supportive organizational culture that encourages open communication and values the well-being of healthcare professionals.
7. Understanding the role of continuous quality improvement in enhancing the safety and efficacy of rapid tranquilisation interventions.
8. Recognizing the need for appropriate follow-up care for individuals who received rapid tranquilisation medications.
9. Understanding the purpose and benefits of peer support programs in providing emotional support and connection among healthcare professionals.
10. Recognizing the role of debriefing sessions in providing a platform for shared learning and improvement.


Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Rep Ireland The Safe Handling & Administration of Medication

Reports in Healthcare Online Training ModuleReports in Healthcare Online Training Module Includes:

1. Introduction to Reports in Healthcare
a. Importance of reports in healthcare settings
b. Types of reports commonly used in the UK and England

2. Key Elements of an Effective Report
a. Purpose and objectives of the report
b. Target audience and their needs
c. Structuring the report
d. Gathering and organizing relevant information

3. Writing Techniques for Clarity and Conciseness
a. Using plain language
b. Avoiding jargon and technical terms
c. Organizing information logically
d. Using headings, subheadings, and bullet points

4. Improving Readability and Comprehension
a. Using appropriate formatting and layout
b. Using visual aids and graphics effectively
c. Proofreading and editing techniques

5. Ensuring Accuracy and Completeness
a. Verifying data and facts
b. Properly citing sources and references
c. Checking for consistency and coherence

6. Legal and Ethical Considerations
a. Confidentiality and data protection
b. Writing objectively and impartially
c. Ensuring compliance with regulations and guidelines


Learning outcomes for Reports in Healthcare are as follows

1. Understand the importance of reports in healthcare settings and identify the different types of reports commonly used in the UK and England.
2. Identify the key elements of an effective report, including defining the purpose and objectives, understanding the target audience's needs, and structuring the report appropriately.
3. Apply writing techniques to enhance clarity and conciseness, such as using plain language, avoiding jargon, organizing information logically, and utilizing headings, subheadings, and bullet points effectively.
4. Improve readability and comprehension of reports through appropriate formatting, layout, and the use of visual aids and graphics.
5. Ensure accuracy and completeness in report writing by verifying data and facts, properly citing sources and references, and checking for consistency and coherence.
6. Understand the legal and ethical considerations in report writing, including confidentiality, data protection, objectivity, and compliance with regulations and guidelines.

RIDDORCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

RIDDOR online training module covers the following topics:
1. Introduction to RIDDOR:
- Explanation of what RIDDOR is and its purpose.
- Overview of the legal requirements and responsibilities of healthcare workers under RIDDOR.
2. Key Definitions:
- Definitions of reportable injuries, diseases, and dangerous occurrences.
- Examples of incidents that should be reported.
3. Reporting Procedures:
- Step-by-step guide on how to report incidents under RIDDOR.
- Explanation of the different reporting methods available, such as online reporting, phone reporting, and written reports.
- Guidance on when and how to report incidents within the specified timeframes.
4. Reportable Injuries:
- Comprehensive list of injuries that must be reported, including examples specific to healthcare settings.
- Guidance on how to identify reportable injuries, such as fractures, amputations, and serious burns.
5. Reportable Diseases:
- List of occupational diseases that need to be reported, with a focus on diseases relevant to healthcare workers (e.g., work-related asthma, dermatitis).
- Explanation of the criteria for reporting diseases, including the required exposure and diagnosis information.
6. Dangerous Occurrences:
- Overview of dangerous occurrences that should be reported, such as the collapse of lifting equipment or the release of hazardous substances.
- Examples of dangerous occurrences that may occur in healthcare settings, such as gas leaks or incidents involving medical equipment.

7. Non-Reportable Incidents:
- Explanation of incidents that do not need to be reported under RIDDOR, including minor injuries and incidents that only require first aid treatment.
- Guidance on how to differentiate between reportable and non-reportable incidents.
8. Importance of Reporting:
- Discussion on the reasons why it is crucial to report incidents under RIDDOR.
- Explanation of how reporting helps in identifying trends, improving safety, and preventing future incidents.
9. Case Studies and Examples:
- Real-life case studies and examples related to healthcare settings, illustrating incidents that should be reported under RIDDOR.

RIDDOR: The learning outcomes include -
1. Understanding the purpose and importance of RIDDOR in healthcare settings.
2. Familiarity with the legal requirements and responsibilities of healthcare workers under RIDDOR.
3. Ability to identify reportable injuries, diseases, and dangerous occurrences in a healthcare setting.
4. Knowledge of the reporting procedures and methods for incidents under RIDDOR.
5. Competence in accurately completing and submitting RIDDOR reports within the specified timeframes.
6. Awareness of the potential consequences of not reporting incidents under RIDDOR.
7. Understanding the role of RIDDOR reporting in improving safety and preventing future incidents.
8. Ability to differentiate between reportable and non-reportable incidents.
9. Application of RIDDOR reporting requirements to real-life scenarios in healthcare settings.
10. Confidence in reporting incidents and understanding the support available for healthcare workers in the reporting process

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Risk AssessmentCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

Risk Assessment online training module covers the following topics:
1. Introduction to Risk Assessment:
- Definition and importance of risk assessment in healthcare settings.
- Legal requirements and regulations related to risk assessment in the UK.
2. Types of Hazards:
- Identification and explanation of common hazards in healthcare settings, such as biological, chemical, physical, ergonomic, and psychosocial hazards.
- Examples of hazards specific to healthcare settings, including exposure to infectious diseases, hazardous substances, manual handling, slips, trips, and falls, etc.
3. Risk Assessment Process:
- Step-by-step explanation of the risk assessment process, including hazard identification, risk analysis, risk evaluation, and risk control measures.
- Use of risk assessment tools and techniques, such as risk matrices, scoring systems, and hierarchy of controls.
4. Roles and Responsibilities:
- Clarification of the roles and responsibilities of different individuals involved in the risk assessment process, including employers, managers, supervisors, and employees.
- Importance of teamwork and effective communication in conducting risk assessments.
5. Risk Control Measures:
- Overview of various control measures to minimize or eliminate identified hazards, including engineering controls, administrative controls, and personal protective equipment (PPE).
- Examples of specific control measures for different hazards encountered in healthcare settings.
6. Risk Assessment Documentation:
- Importance of proper documentation in the risk assessment process.
- Explanation of the necessary documentation, such as risk assessment forms, records, and reporting procedures.
- Importance of reviewing and updating risk assessments regularly.
7. Emergency Preparedness:
- Consideration of emergency situations and the importance of including emergency preparedness in risk assessments.
- Training on emergency response procedures, evacuation plans, and communication protocols.
8. Case Studies and Practical Examples:
- Real-life case studies and practical examples related to risk assessment in healthcare settings.
- Interactive exercises and quizzes to reinforce learning and application of risk assessment principles.
9. Resources and Support:
- Provision of additional resources, such as relevant legislation, guidelines, and best practices.
- Information on where to seek additional support or guidance regarding risk assessments in the healthcare sector.

Risk Assessment: The learning outcomes include -
1. Understand the importance of risk assessment in healthcare settings.
2. Identify and recognize common hazards in healthcare environments.
3. Demonstrate knowledge of the risk assessment process, including hazard identification, risk analysis, evaluation, and control measures.
4. Understand the roles and responsibilities of different individuals involved in the risk assessment process.
5. Apply appropriate control measures to minimize or eliminate identified hazards.
6. Understand the importance of documentation in the risk assessment process and the ability to complete necessary forms and records.
7. Demonstrate knowledge of emergency preparedness and the inclusion of emergency response procedures in risk assessments.
8. Analyze and evaluate case studies and practical examples related to risk assessment in healthcare settings.
9. Access and utilize relevant resources and support regarding risk assessments in the healthcare sector.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Seizures & EpilepsyCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

Seizures & Epilepsy online training module covers the following topics:
1. Introduction to Seizures & Epilepsy:
- Definition and classification of seizures and epilepsy
- Prevalence and impact of epilepsy globally
- Understanding the causes and risk factors associated with epilepsy
2. Types of Seizures:
- Overview of different seizure types (generalized, focal, absence, etc.)
- Recognizing the signs and symptoms of each seizure type
- Understanding the potential triggers for seizures
3. Diagnosis and Evaluation:
- Diagnostic criteria for epilepsy
- Common diagnostic tests and procedures used to confirm epilepsy
- Importance of accurate diagnosis and differential diagnosis
4. Treatment Options:
- Overview of available treatment options for epilepsy (medications, surgery, lifestyle modifications, etc.)
- Understanding the goals of treatment and the importance of individualized care
- Potential side effects and risks associated with different treatment modalities
5. Management and Care:
- First aid measures for managing seizures and ensuring patient safety
- Importance of adherence to medication regimens and regular follow-up care
6. Emergency Response:
- Recognizing and responding to status epilepticus (prolonged seizures)
- Understanding when to seek emergency medical assistance
- Overview of rescue medications and their administration
7. Seizure Management Plans:
- Importance of developing individualized seizure management plans
- Regular review and updating of seizure management plans
8. Seizure Documentation and Reporting:
- Importance of accurate seizure documentation for effective patient care
- Understanding the legal and ethical considerations surrounding seizure reporting
- Proper documentation techniques and tools
9. Epilepsy Education and Advocacy:
- Promoting public awareness and dispelling common myths about epilepsy
- Resources for further education and support for patients and their families

Seizures & Epilepsy : The learning outcomes include -
1. Understanding of seizures and epilepsy:
- Define seizures and epilepsy and differentiate between the two.
- Identify the various types of seizures and their associated signs and symptoms.
- Explain the prevalence and impact of epilepsy on individuals and society.
2. Knowledge of diagnosis and evaluation:
- Understand the diagnostic criteria for epilepsy.
- Describe common diagnostic tests and procedures used to confirm epilepsy.
- Recognize the importance of accurate diagnosis and differential diagnosis.
3. Familiarity with treatment options:
- Identify available treatment options for epilepsy, including medications, surgery, and lifestyle modifications.
- Understand the goals of epilepsy treatment and the importance of individualized care.
- Recognize the potential side effects and risks associated with different treatment modalities.
4. Competence in seizure management and care:
- Demonstrate knowledge of first aid measures for managing seizures and ensuring patient safety.
- Implement strategies for creating a seizure-safe environment.
- Understand the importance of medication adherence and regular follow-up care.
5. Proficiency in emergency response:
- Recognize and respond appropriately to status epilepticus (prolonged seizures).
- Know when to seek emergency medical assistance for patients experiencing seizures.
- Understand the administration of rescue medications for seizure emergencies.
6. Understanding of psychosocial support:
- Recognize the impact of epilepsy on an individual's quality of life.
- Demonstrate knowledge of strategies for addressing the emotional and psychological needs of patients with epilepsy.
- Promote self-management and coping skills for individuals living with epilepsy.
7. Ability to develop seizure management plans:
- Understand the importance of individualized seizure management plans.
- Collaborate with patients, families, and healthcare professionals to create effective plans.
- Regularly review and update seizure management plans based on patient needs and changes in their condition.
8. Competence in seizure documentation and reporting:
- Understand the importance of accurate seizure documentation for effective patient care.
- Recognize the legal and ethical considerations surrounding seizure reporting.
- Demonstrate proper documentation techniques and tools.
9. Knowledge of epilepsy education and advocacy:
- Promote public awareness and dispel common myths about epilepsy.
- Understand the rights and needs of individuals with epilepsy.
- Identify resources for further education and support for patients and their families.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Self-HarmCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

Self-harm online training module covers the following topics:
1. Introduction to self-harm:
a. Definition and types of self-harm behaviors
b. Prevalence and demographics
c. Myths and misconceptions
2. Understanding the reasons behind self-harm:
a. Psychological, emotional, and social factors
b. Mental health disorders commonly associated with self-harm (e.g., depression, borderline personality disorder)
c. Risk factors and warning signs
3. Impact on individuals and society:
a. Physical and psychological consequences of self-harm
b. Relationship between self-harm and suicide
c. Stigma and societal attitudes towards self-harm
4. Recognition and assessment:
a. Identifying signs of self-harm
b. Communication strategies when discussing self-harm with patients
c. Risk assessment and safety planning
5. Treatment and support:
a. Multidisciplinary approaches to managing self-harm
b. Evidence-based interventions and therapies
c. Referral pathways and available resources (e.g., crisis helplines, support groups)
6. Self-care for healthcare professionals:
a. Understanding the emotional impact of working with self-harm patients
b. Seeking support and supervision
7. Legal and ethical considerations
a. Duty of care and safeguarding responsibilities
b. Documentation and record-keeping
8. Promoting prevention and awareness:
a. Education and early intervention strategies
9. Case studies and interactive scenarios:
a. Real-life examples to enhance understanding and application of knowledge
10. Resources and further support:
a. Access to relevant guidelines, toolkits, and publications
b. Signposting to organizations and helplines for additional support

Self-harm: The learning outcomes include -
1. Understand the definition, types, and prevalence of self-harm behaviors.
2. Recognize the psychological, emotional, and social factors that contribute to self-harm.
3. Identify the common mental health disorders associated with self-harm.
4. Recognize the physical and psychological consequences of self-harm.
5. Understand the relationship between self-harm and suicide.
6. Identify the signs and risk factors of self-harm.
7. Develop effective communication strategies when discussing self-harm with patients.
8. Conduct a comprehensive risk assessment and safety planning for individuals who self-harm.
9. Understand the multidisciplinary approaches and evidence-based interventions for managing self-harm.
10. Know the available resources and referral pathways for individuals who self-harm.
11. Recognize the importance of self-care for healthcare professionals working with self-harm patients.
12. Understand the legal and ethical considerations related to self-harm.
13. Promote prevention and awareness of self-harm through education and early intervention strategies.
14. Challenge stigma and create a supportive environment for individuals who self-harm.
15. Apply the knowledge gained through case studies and interactive scenarios.
16. Access relevant resources and support for ongoing learning and professional development.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

SEPSIS AwarenessCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.
)

SEPSIS online training module covers the following topics:
1. Introduction to Sepsis:
- Definition and clinical significance of sepsis
- Epidemiology and prevalence in the UK
- Impact of sepsis on patient outcomes
2. Pathophysiology:
- Understanding the underlying mechanisms and progression of sepsis
- Sepsis cascade and the immune response
- Recognition of systemic inflammatory response syndrome (SIRS)
3. Early Identification and Assessment:
- Recognizing signs and symptoms of sepsis
- Use of validated screening tools (e.g., NEWS2) for assessing sepsis risk
- Importance of prompt assessment and escalation of care
4. Sepsis Management:
- Immediate interventions for sepsis, including oxygen therapy, fluid resuscitation, and antibiotic administration
- Goal-directed therapy and monitoring
- Collaboration with multidisciplinary teams for optimal patient care
5. Communication and Documentation:
- Effective communication with patients, their families, and colleagues about sepsis
- Importance of accurate and timely documentation of sepsis assessment and management
6. National Guidelines and Protocols:
- Familiarization with national guidelines, such as the Sepsis Trust and National Institute for Health and Care Excellence (NICE) guidelines
- Implementation of sepsis care bundles and protocols
7. Patient Safety and Quality Improvement:
- Understanding the impact of sepsis on patient safety
- Strategies for improving sepsis identification and management
8. Case Studies and Interactive Scenarios:

SEPSIS : The learning outcomes include -.
1. Understand the definition and clinical significance of sepsis.
2. Recognize the signs and symptoms of sepsis and understand the importance of early identification.
3. Understand the pathophysiology of sepsis and the underlying mechanisms involved.
4. Be familiar with national guidelines and protocols for sepsis management.
5. Learn the appropriate assessment tools and techniques for identifying sepsis risk.
6. Understand the importance of prompt and appropriate interventions for sepsis, including oxygen therapy, fluid resuscitation, and antibiotic administration.
7. Develop effective communication skills with patients, their families, and colleagues regarding sepsis.
8. Understand the role of multidisciplinary collaboration in sepsis management.
9. Learn about patient safety considerations and strategies for improving sepsis identification and management.
10. Apply knowledge and skills through interactive case studies and scenarios.
11. Access and utilize relevant resources and references for ongoing learning and reference.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Skin Integrity- Pressure Sores/UlcersCertificates are included.

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

Pressure Sores/Ulcers online training module covers the following topics:1.
Introduction to Pressure Sores:
- Definition and classification of pressure sores
- Risk factors and causes of pressure sores
- Anatomy and physiology of the skin in relation to pressure sores
2. Prevention of Pressure Sores:
- Importance of pressure sore prevention
- Identification of at-risk individuals
- Assessment tools and scales for risk assessment
- Positioning and repositioning techniques
- Skin care and hygiene practices
- Use of pressure-relieving devices and equipment
- Nutritional considerations for prevention
3. Assessment and Staging of Pressure Sores:
- Importance of early detection and assessment
- Clinical assessment techniques and tools
- Staging of pressure sores according to the UK National Pressure Ulcer Advisory Panel (NPUAP) guidelines
- Documentation and communication of findings
4. Management of Pressure Sores:
- Wound care principles and techniques
- Dressing selection and application
- Infection control and prevention
- Pain management strategies
- Debridement and wound bed preparation
- Use of topical agents and advanced therapies
- Surgical interventions for advanced pressure sores
5. Collaborative Care and Support:
- Multi-disciplinary approach to pressure sore management
- Communication and collaboration with other healthcare professionals
- Patient and family education and involvement
- Psychological support for patients with pressure sores
- Palliative care considerations for end-stage pressure sores
6. Legal and Ethical Considerations:
7. Quality Improvement and Best Practices:
- Key national and international guidelines and standards
- Reporting and learning from pressure sore incidents

Pressure Sores/Ulcers : The learning outcomes include –
1. Understanding the impact of pressure sores on patients' quality of life, such as social isolation.
2. Recognizing the importance of prevention strategies, including regular repositioning.
3. Knowing the essential components of optimal wound care for pressure sores, such as using advanced wound care products when necessary.
4. Appreciating the role of nutrition optimization in pressure sore healing, including providing a well-balanced diet with sufficient protein, vitamins, and minerals.
5. Recognizing the significance of pain management in pressure sore patients and the appropriate use of analgesics.
6. Identifying reputable resources for evidence-based guidelines on pressure sore prevention and management, such as the National Pressure Ulcer Advisory Panel (NPUAP).
7. Understanding the importance of patient and caregiver education in empowering them to actively participate in the healing process.
8. Knowing the value of accessing additional resources and support networks, including online resources, patient advocacy organizations, and support groups.
9. Recognizing the role of social workers and case managers in connecting individuals managing pressure sores with local services and support systems.
10. Understanding the role of informed decision-making in pressure sore management and the importance of considering individual circumstances.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

StrokeCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

Stroke online training module covers the following topics:
1. Introduction to Stroke:
- Definition and types of stroke (ischemic, hemorrhagic, transient ischemic attack)
- Epidemiology and prevalence of stroke in the UK
- Risk factors for stroke (modifiable and non-modifiable)
- Signs and symptoms of stroke
2. Stroke Assessment and Diagnosis:
- Overview of the FAST (Face, Arms, Speech, Time) assessment tool
- Importance of timely recognition and response to stroke symptoms
- Diagnostic tests and imaging techniques used in stroke diagnosis
- Role of healthcare professionals in the assessment process
3. Acute Management of Stroke:
- Emergency management and immediate actions for stroke patients
- Thrombolysis and other acute treatments for ischemic stroke
- Blood pressure management in stroke patients
- Importance of early rehabilitation and multidisciplinary care
4. Stroke Prevention and Risk Reduction:
- Strategies for primary and secondary stroke prevention
- Management of modifiable risk factors (e.g., hypertension, diabetes, atrial fibrillation)
- Medications used for stroke prevention (e.g., antiplatelets, anticoagulants)

5. Long-term Management and Rehabilitation:
- Post-stroke rehabilitation goals and interventions
- Physical, occupational, and speech therapy for stroke survivors
6. Communication and Support:
- Effective communication with stroke patients and their families
7. Stroke Care in the UK:
- National Stroke Strategy and guidelines in the UK

Stroke: The learning outcomes include -
1. Understanding of the different types of strokes and their prevalence in the UK.
2. Recognition of the signs and symptoms of stroke and the importance of timely response.
3. Knowledge of the assessment tools and diagnostic tests used in stroke diagnosis.
4. Familiarity with the acute management strategies for stroke patients, including emergency actions and thrombolysis.
5. Understanding of the modifiable and non-modifiable risk factors for stroke and strategies for prevention.
6. Knowledge of the long-term management and rehabilitation interventions for stroke survivors.
7. Ability to provide effective communication, empathy, and support to stroke patients and their families.
8. Familiarity with the national stroke guidelines and care pathways in the UK.
9. Awareness of quality improvement initiatives and best practices in stroke care.
10. Understanding of the importance of data collection and reporting requirements in stroke management.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Suicide Awareness Online training moduleCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.

Suicide Awareness online training module covers the following topics
1. Introduction to Suicide Awareness (5 minutes)
- Importance of suicide awareness for healthcare professionals
- Prevalence and impact of suicide in the UK
2. Understanding Suicide (10 minutes)
- Definition and misconceptions about suicide
- Risk factors for suicide
- Common warning signs and indicators
3. Assessing Suicide Risk (10 minutes)
- Screening for suicidal ideation
- Assessing immediate risk and protective factors
- Using standardized suicide risk assessment tools
4. Responding to Suicidal Individuals (5 minutes)
- Effective communication strategies
- Active listening and empathy
- Safety planning and crisis intervention
5. Providing Support and Referrals (5 minutes)
- Collaborative treatment planning
- Engaging with support networks
- Referring to appropriate resources, such as helplines and mental health services
6. Self-Care for Healthcare Workers (5 minutes)
- Recognizing the emotional impact of suicide prevention work
- Strategies for self-care and seeking support


Suicide Awareness : The learning outcomes include-
1. Understanding the importance of self-care in maintaining emotional well-being.
2. Recognizing the need to establish boundaries to protect oneself from emotional exhaustion.
3. Learning various self-care strategies, such as engaging in regular exercise, practicing mindfulness, and pursuing hobbies.
4. Understanding the significance of social support and maintaining connections with others.
5. Identifying the benefits of seeking supervision or consultation from experienced professionals.
6. Recognizing the value of support groups and communities for sharing experiences and gaining insights.
7. Understanding the potential benefits of individual therapy or counseling in processing emotions and gaining perspective.
8. Recognizing the importance of attending professional development events to enhance knowledge and skills related to self-care.
9. Understanding the significance of regularly assessing one's needs and making adjustments to self-care strategies.
10. Recognizing the role of self-compassion and self-awareness in maintaining emotional well-being.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

The Mental Health ActCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.


1. Introduction to the Mental Health Act: Overview of the legislation, its purpose, and key principles.
2. Detention and Admission: Understanding the criteria and process for detaining individuals under the Act, including the different types of detention and the role of the Approved Mental Health Professional (AMHP).
3. Mental Health Assessments: Exploring the assessment process, including who can conduct assessments, the criteria for detention, and the rights of the individual.
4. Rights and Safeguards: Detailed information on the legal rights and safeguards available to individuals detained under the Act, such as the right to advocacy, consent to treatment, and access to legal representation.
5. Mental Health Tribunals: Understanding the role and function of Mental Health Tribunals, including the criteria for applying for a tribunal and the rights of the individual during the hearing.
6. Consent to Treatment: Exploring the principles of consent to treatment under the Act, including the different types of treatment, capacity assessments, and the role of the nearest relative.
7. Discharge and Aftercare: Overview of the process for discharge and aftercare planning, including reviewing conditions for discharge, community treatment orders, and the role of the Care Coordinator.
8. Mental Capacity Act: Introduction to the Mental Capacity Act and its relationship to the Mental Health Act, including the assessment of capacity and decision-making processes.
9. Deprivation of Liberty Safeguards: Overview of the Deprivation of Liberty Safeguards (DoLS), which provide additional safeguards for individuals lacking capacity and subject to restrictions or deprivation of liberty.


The Mental Health Act -The learning outcomes include-
1. Understand the key principles and purpose of the Mental Health Act.
2. Identify the criteria and process for detaining and admitting individuals under the Act.
3. Recognize the rights and safeguards available to individuals detained under the Act.
4. Understand the role and function of Mental Health Tribunals.
5. Comprehend the principles of consent to treatment under the Act.
6. Understand the process for discharge and aftercare planning.
7. Familiarize oneself with the Mental Capacity Act and its relationship to the Mental Health Act.
8. Understand the principles and application of the Deprivation of Liberty Safeguards.
9. Recognize the importance of considering equality and diversity issues when working within the Mental Health Act framework.
10. Apply the knowledge gained to ensure the rights and wellbeing of individuals receiving mental health care are protected and respected.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

The Oliver McGowan online training module Tier 2Course Duration 1 Hour (1 CPD Point)

Certificates are included.

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.


The Oliver McGowan online training module covers the following topics:
1. Introduction to Oliver McGowan and his story
- Background information about Oliver McGowan
- Overview of his tragic experience and its impact
2. Understanding disability and neurodiversity
- Definition and importance of disability and neurodiversity
- Common misconceptions and stereotypes
3. Person-centered care and communication
- Importance of person-centered care for individuals with disabilities
- Effective communication strategies and approaches
4. Informed consent and decision-making
- Explanation of informed consent and its significance
- Challenges and considerations in decision-making for individuals with disabilities
5. Recognizing and addressing bias and discrimination
- Identifying and challenging biases and discrimination towards individuals with disabilities
- Promoting inclusivity and equality
6. Supporting individuals with disabilities in healthcare settings
- Best practices for providing healthcare services to individuals with disabilities
- Accessible healthcare environments and accommodations
7. Empowering individuals with disabilities and their families
- Strategies for empowering individuals with disabilities to advocate for themselves
- Support resources and organizations for individuals and families
8. Case studies and interactive scenarios
- Real-life case studies and scenarios to apply the knowledge learned
- Interactive exercises to enhance understanding and critical thinking
9. Ethical considerations and legal frameworks
- Ethical principles and guidelines related to disability care
- Legal frameworks and rights of individuals with disabilities

The Oliver McGowan : The Learning outcomes
1. Gain a comprehensive understanding of disability and neurodiversity, including common misconceptions and stereotypes.
2. Develop knowledge and skills in providing person-centered care to individuals with disabilities, including effective communication strategies.
3. Understand the importance of informed consent and decision-making for individuals with disabilities, and identify challenges and considerations in this process.
4. Recognize and address bias and discrimination towards individuals with disabilities, and promote inclusivity and equality.
5. Acquire best practices for supporting individuals with disabilities in healthcare settings, including creating accessible environments and accommodations.
6. Empower individuals with disabilities and their families to advocate for themselves and access appropriate support resources.
7. Apply knowledge and critical thinking skills through case studies and interactive scenarios related to disability care.
8. Understand the ethical considerations and legal frameworks surrounding disability care, including the rights of individuals with disabilities.
9. Reflect on personal practices and make positive changes to ensure inclusive and person-centered care for individuals with disabilities.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

The Paediatric Early Warning System (PEWS)The Paediatric Early Warning System (PEWS)

NHS England is implementing a nationwide standardized approach to track the deterioration of children in hospitals.

The implementation of the National Paediatric Early Warning Score (PEWS) will ensure consistent recognition of deterioration in children.

Currently, different hospitals have varying methods of tracking deterioration, which poses challenges for staff working across different sites.

This collaborative project between NHS England, the Royal College of Paediatrics and Child Health (RCPCH), and the Royal College of Nursing (RCN) began in 2018. If the Paediatric Early Warning System (PEWS) is being offered as an online training module for healthcare workers in the UK, the course should cover the following topics:

1. Introduction to PEWS: Provide an overview of what PEWS is, its purpose, and its importance in pediatric healthcare.

2. Physiology and Assessment: Explain the physiological parameters that are monitored in PEWS, such as heart rate, respiratory rate, blood pressure, temperature, and oxygen saturation.and how to accurately measure and assess these vital signs in children.

3. Scoring System: Describe the scoring system used in PEWS, including the different thresholds for each vital sign. and how to assign scores based on the observed values and how to interpret the overall score.

4. Clinical Indicators: Discuss other clinical indicators that are considered in PEWS, such as behavior, level of consciousness, and appearance. and how to assess these indicators and incorporate them into the overall assessment.

5. Early Identification of Deterioration: Guidance on recognizing early signs of deterioration in a child's health, including subtle changes in vital signs, behavior, or appearance and how to be vigilant and proactive in identifying these signs.

6. Response and Intervention: Outline the appropriate response based on the PEWS score. Teach healthcare workers the actions to be taken at each level of concern, including escalating care, involving senior healthcare professionals, and initiating emergency interventions if necessary.

7. Documentation and Communication: Emphasize the importance of accurate and timely documentation of PEWS scores, assessments, and interventions. Teach healthcare workers how to effectively communicate the child's condition to other members of the healthcare team.

8. Case Studies and Practice Scenarios: Case studies and practice scenarios to allow healthcare workers to apply their knowledge and skills in real-life situations.

9. Safety and Quality Improvement: Highlight the role of PEWS in improving patient safety and outcomes. Discuss the importance of regular monitoring, auditing, and feedback to continually improve the implementation of PEWS in healthcare settings.

10. Legal and Ethical Considerations: Address any legal and ethical considerations related to the use of PEWS, such as consent, privacy, and confidentiality.

The learning outcomes:

1. Understand the purpose and importance of PEWS in pediatric healthcare.
2. Identify and accurately measure the physiological parameters monitored in PEWS, such as heart rate, respiratory rate, blood pressure, temperature, and oxygen saturation.
3. Assign scores based on the observed values of vital signs and interpret the overall PEWS score.
4. Assess and recognize early signs of deterioration in a child's health, including subtle changes in vital signs, behavior, or appearance.
5. Determine the appropriate response and intervention based on the PEWS score, including escalating care, involving senior healthcare professionals, and initiating emergency interventions if necessary.
6. Document PEWS scores, assessments, and interventions accurately and in a timely manner.
7. Communicate the child's condition effectively to other members of the healthcare team.
8. Apply the knowledge and skills related to PEWS through interactive case studies and practice scenarios.
9. Understand the role of PEWS in improving patient safety and outcomes, and actively participate in quality improvement activities.
10. Understanding of any legal and ethical considerations related to the use of PEWS in pediatric healthcare.

The Safe Handling & Administration of MedicationThis online training course covers a wide range of topics relating to the safe handling and administration of medication within the healthcare industry, such as The Medicines Act and controlled drug schedules. Healthcare Staff need to be aware for need to check with the patient’s pharmacist and doctor before a patient taking OTC treatments that are not prescribed, in order to avoid potential adverse effects or interaction with existing prescribed treatment. Healthcare staff must not offer any advice on non-prescribed medicines or remedies. Healthcare Staff assist with the purchase or assist administration of OTC medicines unless suitability has been confirmed with a named and appropriate healthcare professional (pharmacist or GP), prescribed accordingly on the MAR and the product is being taken in accordance with manufacturer’s instructions.

All certificates are included.
Course Duration 2 Hour (2 CPD Point)

Course Content:
What is a medicine?
The Medicines Act
What is a Generic Medicine?
What is a Proprietary Medicine?
What is a Controlled Drug?
Controlled Drug Schedules
Preparing for Administration
Labelling
Prescriptions
Medicine Administration Record (MAR)/Drug Charts
Omissions
Correct Procedures
Infection Control
Hand Washing
PPE
Medicine Dispensing
Routes of Administration
PGD’s
Patients and Medication
Refusal of Medication
Administration Errors
Side Effects
EPSE
Wastage
Issues with MDS Systems
CD Registers & SOP’s
Injections
Rapid Tranquillisation
Syringe Drivers
Z Tracking
Storage
Warfarin Monitoring
IV Administrations
Delegation
Guidance for training
Further Reading
References

Learning Outcomes:
Understand the legislation involved with medication administration
Be able to follow procedures set for safe administration of medication
Be able to describe some of the most common routes of administration
Correctly use a Medication Administration Record (Mar) Sheet & Drug Chart
Understand the importance of confidentiality and security in all procedures of drug administering
Have an awareness of the Supply, Storage and disposal of medication
Have an awareness of potential side effects of medication
Demonstrate an awareness of injection techniques and preparation.
Understand the importance of correct handling, storage and destruction of controlled drugs.
Have an understanding of the qualified nurse’s role in medication administration.
Understand the guidance in regards to delegation.
Understand the guidance in regards to good record keeping
Understand the guidance in relation to refusal, consent and omissions.
Consolidate knowledge in regards to best practice for medication administration


Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course

If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com

Tissue Viability TrainingCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.
Tissue Viability online training module cover the following key topics:
1. Introduction to Tissue Viability:
- Definition of tissue viability and its importance in healthcare
- Overview of the different types of wounds and their characteristics
2. Anatomy and Physiology of the Skin:
- Understanding the structure and function of the skin
- Identifying the layers of the skin and their role in wound healing
3. Factors Affecting Tissue Viability:
- Recognizing the risk factors that can lead to compromised tissue viability
- Understanding the impact of age, chronic conditions, and lifestyle on tissue health
4. Pressure Ulcer Prevention and Management:
- Identifying the stages of pressure ulcers and their associated risk factors
- Exploring evidence-based strategies for prevention, including regular repositioning and pressure redistribution devices
- Understanding the assessment and management of pressure ulcers, including wound dressings and treatment options
5. Leg Ulcer Assessment and Management:
- Differentiating between arterial, venous, and mixed leg ulcers
- Conducting a comprehensive leg ulcer assessment, including Doppler assessment for arterial ulcers
- Discussing appropriate management strategies, such as compression therapy and wound care products
6. Diabetic Foot Ulcer Prevention and Management:
- Understanding the pathophysiology of diabetic foot ulcers
- Identifying high-risk foot conditions and implementing preventive measures
- Discussing the assessment and management of diabetic foot ulcers, including offloading techniques and wound care principles
7. Wound Assessment and Documentation:
- Learning how to accurately assess wounds, including size, depth, and exudate
- Documenting wound characteristics using standardized tools and terminology
- Recognizing signs of wound infection and appropriate interventions
8. Wound Dressings and Products:
- Familiarizing with different types of wound dressings and their indications
- Understanding the principles of wound bed preparation and the use of topical agents
- Discussing the role of advanced wound care products, such as negative pressure wound therapy and biological dressings
9. Holistic Approach to Tissue Viability:
- Considering the psychosocial impact of wounds on patients' quality of life
- Collaborating with multidisciplinary teams to provide holistic care
- Promoting patient education and self-management to optimize tissue viability
10. Legal and Ethical Considerations:
- Understanding the legal and ethical implications of tissue viability care
- Ensuring compliance with local policies and guidelines
- Maintaining confidentiality and safeguarding patient information

Tissue Viability: The learning outcomes include -
1. Understand the concept of tissue viability and its importance in healthcare.
2. Identify the different types of wounds and their characteristics.
3. Describe the anatomy and physiology of the skin and its role in wound healing.
4. Recognize the risk factors that can lead to compromised tissue viability.
5. Understand the stages of pressure ulcers and their associated risk factors.
6. Implement evidence-based strategies for pressure ulcer prevention.
7. Assess and manage pressure ulcers effectively, including appropriate wound dressings and treatment options.
8. Differentiate between arterial, venous, and mixed leg ulcers.
9. Conduct a comprehensive leg ulcer assessment, including Doppler assessment for arterial ulcers.
10. Implement appropriate management strategies for leg ulcers, such as compression therapy and wound care products.
11. Understand the pathophysiology of diabetic foot ulcers.
12. Identify high-risk foot conditions and implement preventive measures.
13. Assess and manage diabetic foot ulcers, including offloading techniques and wound care principles.
14. Accurately assess wounds, including size, depth, and exudate.
15. Document wound characteristics using standardized tools and terminology.
16. Recognize signs of wound infection and implement appropriate interventions.
17. Familiarize with different types of wound dressings and their indications.
18. Understand the principles of wound bed preparation and the use of topical agents.
19. Discuss the role of advanced wound care products, such as negative pressure wound therapy and biological dressings.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.

Understanding Your RoleThis online training course covers a range of topics relating to understanding your role within the healthcare industry, such as professional boundaries, duty of candour and working with others. The responsibilities of a health and social care worker, including understanding the boundaries of the role and when to refer to others for advice and support. It also includes Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England which has the moral and ethical standards expected of all health and social care workers. Remember your role will have a job description. This tells you what your main duties and responsibilities are and who you report to. Ask your employer for a copy if you do not have it. You should know what is expected of you but also what is not included in your role.

The course will take approximately one hour to complete,
CPD Point 1

Certificates are included

This online module on understanding the role of a healthcare worker in the UK should cover the following key topics:

1. Introduction to the healthcare system in the UK:
- Overview of the National Health Service (NHS) and its structure.
- Key healthcare organizations and their roles (e.g., NHS Trusts, Clinical Commissioning Groups).
- Understanding the various healthcare settings (e.g., hospitals, community clinics, GP practices).

2. Legal and ethical responsibilities:
- Familiarization with the legal and ethical frameworks that govern healthcare practice in the UK.
- Understanding the importance of confidentiality, data protection, and consent.
- Knowledge of professional codes of conduct and standards (e.g., General Medical Council, Nursing and Midwifery Council).

3. Roles and responsibilities of different healthcare professionals:
- Overview of the roles and responsibilities of various healthcare professionals in the UK (e.g., doctors, nurses, allied health professionals).
- Understanding the importance of teamwork and collaboration in delivering patient care.
- Knowledge of the scope of practice for different healthcare roles.

4. Communication and patient-centered care:
- Effective communication skills for healthcare workers, including verbal and non-verbal communication.
- Understanding the principles of patient-centered care and the importance of empathy and cultural sensitivity.
- Dealing with challenging situations and managing patient expectations.

5. Health and safety:
- Knowledge of health and safety regulations and policies in the healthcare setting.
- Understanding infection prevention and control measures.
- Awareness of risk assessment and management in the healthcare environment.

6. Continual professional development:
- Importance of ongoing learning and development for healthcare workers.
- Overview of available training and educational resources.
- Understanding the process of revalidation and maintaining professional registration.

7. Diversity and inclusion:
- Promoting equality, diversity, and inclusion in healthcare practice.
- Understanding the needs of diverse patient populations, including cultural, linguistic, and religious considerations.
- Awareness of unconscious bias and its impact on healthcare delivery.

8. Reflective practice and self-care:
- Importance of self-reflection and learning from experiences.
- Strategies for managing stress and maintaining personal well-being.
- Resources for support and self-care.

Urinalysis Online Training ModuleThis online training module on urinalysis for a healthcare worker in the UK may cover a variety of topics related to urinalysis and its role in patient, it included in such a module:

1. Introduction to Urinalysis:
- Importance and purpose of urinalysis in healthcare
- Overview of the urinary system and urine production

2. Urine Sample Collection:
- Proper techniques for collecting a urine sample
- Different types of urine collection methods (e.g., clean catch, midstream)
- Handling and storage of urine samples

3. Urine Analysis Techniques:
- Overview of different urine analysis methods (e.g., dipstick, microscopy)
- Interpretation of various urine test results (e.g., pH, specific gravity, glucose, protein)

4. Common Urinary Conditions and their Indicators:
- Identification of urinary tract infections (UTIs) and their diagnostic markers
- Detection and interpretation of kidney diseases (e.g., nephritis, renal failure)
- Recognizing signs of urinary system abnormalities (e.g., kidney stones, bladder cancer)

5. Quality Control and Troubleshooting:
- Importance of quality control in urinalysis
- Recognizing common errors and troubleshooting techniques
- Interpreting discrepancies in test results

6. Reporting and Documentation:
- Guidelines for accurately documenting and reporting urinalysis findings
- Understanding the significance of abnormal results
- Communicating results effectively with healthcare professionals and patients

7. Infection Control and Safety:
- Adhering to infection control protocols during urine sample collection and analysis
- Proper handling and disposal of biohazardous materials
- Personal protective equipment (PPE) requirements

8. Professional Considerations:
- Legal and ethical aspects related to urinalysis in the UK
- Privacy and confidentiality considerations
- Continuing professional development opportunities in urinalysis

Violence against Women, Domestic Abuse and Sexual Violence Level 1+2 WalesCertificates are included.

Course Duration 1 Hour (1 CPD Point)

This Training module will be available for 6 months to complete from date of purchase.

The Violence against Women, Domestic Abuse and Sexual Violence Level 1+2 Wales, UK, covers several key topics. These include:

1. Introduction to Violence against Women, Domestic Abuse, and Sexual Violence: This section provide an overview of the issue, defining key terms and providing statistics to highlight the prevalence and impact of these forms of violence.

2. Understanding the Dynamics of Violence: This section delves into the underlying causes and dynamics of violence against women, domestic abuse, and sexual violence. It may explore factors such as power and control, gender inequality, and societal norms that contribute to these issues.

3. Recognizing the Signs and Impact: the focus on helping participants understand the signs and indicators of violence and abuse. It may cover physical, emotional, and behavioral indicators, as well as the psychological and social impact on survivors.

4. Legislation and Policies: This section would provide an overview of relevant legislation and policies in Wales and the UK aimed at addressing violence against women, domestic abuse, and sexual violence. It may include information on laws, guidelines, and initiatives that protect survivors and hold perpetrators accountable.

5. Support Services and Referral Pathways: This part outlines the range of support services available in Wales, including helplines, shelters, counseling, and advocacy services. It may also cover the importance of appropriate referral pathways and the role of different agencies in supporting survivors.

6. Risk Assessment and Safety Planning: This section provides the guidance on conducting risk assessments and developing safety plans for survivors. It may address the importance of assessing risk factors, identifying protective factors, and ensuring the safety and well-being of survivors and their children.

7. Effective Communication and Responding to Disclosure: This part focuses on developing effective communication skills when engaging with survivors and responding to disclosures of violence and abuse. It may cover active listening, empathy, and appropriate referral procedures.

8. Working with Perpetrators: This section gives an overview of interventions and strategies for working with perpetrators of violence. It may explore the importance of perpetrator programs, behavior change, and holding perpetrators accountable for their actions.

9. Cultural Sensitivity and Intersectionality: This part emphasize the importance of cultural sensitivity and understanding the intersecting forms of discrimination that can impact survivors. It may address issues related to race, ethnicity, religion, disability, and LGBTQ+ communities.

Assessment: Online assessment
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
Note – Refunds -There are no Refunds on online Training purchased.