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Covid Awareness
£5.00+VAT
Covid Awareness
CSTF. Awareness of Mental Health, Dementia & Learning Disability
£5.00+VAT
CSTF. Awareness of Mental Health, Dementia & Learning DisabilityAwareness of Mental Health, Dementia & Learning Disability eLearning

This online training course covers a range of topics relating to awareness of mental health, dementia & learning disability within the healthcare industry, such as types of dementia and barriers to disability. Your role may not include providing direct support to individuals with mental health problems, dementia & learning disabilities but having an awareness of the experiences of others can help you to identify any signs and symptoms as well as enabling you to work in ways that show compassion and understanding. If your organisation provides care and support for individuals with mental health conditions, dementia or learning disabilities, further specialist training should be provided. This will help you to deepen your knowledge and develop your skills and abilities to meet the needs of your role.
The course will take approximately one hour to complete,

Training Healthcare has undergone CSTF verification where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).

All certificates are included.
Course Duration 1 Hour (1 CPD Point)


Course Content:
Key influences to this training
Winterbourne View
Mid Staffordshire Enquiry
Francis Report
Cheshire West Supreme Court ruling
Relevant Legalisation
Importance of early detection
Helping Individuals to plan
Identify Treatment Plans
Access to Information
Mental Health Conditions
Dementia
Learning Disabilities
Depression
Bi-Polar
Anxiety
Psychosis
Planning Care & Support
The Social Model of Disability
Barriers to Disability
Positive Behaviour Support Planning
WRAP Planning
Person Centred Care
Adaptions
Kings Fund
Safewards Project
Reporting Concerns
Recording Information
Advocacy – IMCA
Patient Rights
IMHA
Advance Decisions
Advance Statements
Safeguarding
Capacity

Learning Outcomes:
By the end of the course candidates will:
Understand the key influences in current practice
Understand legalisation relating to the treatment and care of Mental Health, Dementia and Learning Disabilities Patients
Have a basic awareness of common mental health conditions
Have a basic awareness of Dementia
Have a basic awareness of Learning Disability
Best Practice
Understand the Roles of an IMHA and IMCA
Understand the importance of patients’ rights


The course meets the requirements of:
The Care Certificate:
Understanding the needs and experiences of people with mental health conditions, dementia or learning disabilities
Understanding the importance of promoting positive health and well-being for an individual who may have a mental health condition, dementia or learning disability.
Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course




If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com





CSTF. Documentation and record keeping
£5.00+VAT
CSTF. Documentation and record keepingThis online training course covers a wide range of topics relating to documentation and record keeping within the healthcare industry, such as helping to improve accountability, making continuity of care easier and helping to address complaints or legal processes. The course will take approximately one hour to complete, and at the end of the training there are a number of multiple choice questions based on the course content, which must be answered correctly to pass the course.

The content of this course has been verified by Skills for Health as aligning to the UK Core Skills Training Framework (CSTF).
CSTF. Duty of Care
£5.00+VAT
CSTF. Duty of CareThis online training course covers a range of topics relating to duty of care within the healthcare industry, such as safe practice, individual patient rights and managing conflicts and dilemmas.
Generally, the law imposes a duty of care on a health care practitioner in situations where it is "reasonably foreseeable" that the practitioner might cause harm to patients through their actions or omissions. This is the case regardless of whether that practitioner is a nurse, midwife, Nursing Associate, health care assistant or assistant practitioner. Duty of care" refers to the obligations placed on people to act towards others in a certain way and in accordance with certain standards
The course will take approximately one hour to complete,
Training Healthcare has undergone CSTF verification, where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).
All certificates are included.
Course Duration 1 Hour (1 CPD Point)
Course Pre-Requisite Requirements
No pre course requisites required.
All NHS Staff including Nurses, Healthcare assistants, Support workers, Assistant practitioners and OT assistants joining the healthcare industry or returning to healthcare practice.
This module also forms part of the Care Certificate

Course Pre-Requisite Requirements
No pre course requisites required.


Course Content:
• Duty of Care
• NMC Code of Practice
• Consequences and Failures to meet a duty of care
• Safe Practice
• Managing conflicts and dilemmas
• Individual Patient Rights
• Mental Capacity Act 2005
• Best Interests
• Whistleblowing
• Compliments & Complaints
• Patient Advisory Liaison Service
• Incidents
• Adverse event?
• Near misses
• Serious Untoward Incidents
• RIDDOR
• Bolam Test
• Duty of Candour
• Relevant Legalisation


Learning Outcomes:
• By the end of the course candidates will:
• Define what a duty of care is.
• State what their responsibilities and accountabilities are in regards to their duty of care.
• Have an understanding of the NMC new code of practice.
• Understand the consequences of failing to meet their duty of care.
• Understand how a duty of care aids safe legal practice and whilst acting in the best interests of their patient.
• Have an awareness of the legal framework that underpins their duty of care.



Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course


Course meets the requirements of:
Care Certificate:
Understanding how duty of care contributes to safe practice
Understanding support available for addressing dilemmas that may arise about duty of care
Dealing with Comments and Complaints





If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com




CSTF. Equality & Diversity
£5.00+VAT
CSTF. Equality & DiversityThis online training course covers a range of topics relating to equality and diversity within the healthcare industry, such as what does equality mean, stereotypes and prejudices, and types of discrimination. Equality and diversity is the term used to define and champion equality, diversity and human rights as defining values of society. It promotes equality of opportunity for all, giving every individual the chance to achieve their potential, free from prejudice and discrimination.
All workers should be confident in having conversations about ability and disability; cultural identity and customs; sexual orientation or gender identity; religion or faith; and relationships and support. You should have an understanding on how people's background, culture and community can influence their past experiences, future aspirations, relationships and their care and support needs, as well as potentially their expectations, or reservations, about accessing care and support
Good practice should encouraging and promoting these all values wherever possible. Staff should ensure that through their work, service users are treated fairly and equally with dignity and respect
This course will take approximately one hours to complete,
Training Healthcare has undergone CSTF verification, where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).


Course Pre-Requisite Requirements
No pre course requisites required.

Course Content:
Legal context
The Human Rights Act 1998
The Equality Act 2010
Public Duties
What does Equality Mean?
Health Inequalities
Why Diversity Matters
Stereotypes and Prejudices
What is inclusion?
What is harassment?
Discrimination and types of Discrimination
Workplace Adjustments
Positive Action
Challenging Discrimination
The code of conduct

Learning Outcomes:
By the end of the course candidates will:
Have an awareness of the legalisation relating to equality and diversity
Define what equality is
Define what diversity is
Be able to identify different forms of discrimination
Know how to challenge discrimination

Assessment:
Online assessment
Possible requirements include:
Workplace Assessment
Completion of Workbook

Course meets the requirements of:
Care Certificate:
Understand the importance of equality and inclusion
Work in an inclusive way
Access information, advice and support about diversity, equality and inclusion
KSF:
Level 1 Act in ways that support equality and value diversity.
Level 2 Support equality and value diversity

Course Duration 1 Hour (1 CPD Point)

Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course



If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com






CSTF. Fire Safety
£5.00+VAT
CSTF. Fire SafetyThis online training course covers a range of topics relating to fire safety within the healthcare industry, such as the importance of fire safety, fire risk assessment and procedures in the event of a fire. The health and safety Executive require employers (and/or building owners or occupiers) to carry out a fire safety risk assessment and keep it up to date. This shares the same approach as health and safety risk assessments and can be carried out either as part of an overall risk assessment or as a separate exercise. It’s a legal requirement for certain members of staff to be trained in fire safety procedures – becoming your environment’s designated fire wardens as a result. The person should have a clear understanding of the overall duties and responsibilities they have as a fire warden. This will include the action they should take on the discovery of a fire and know the difference between different fire classes, which extinguisher to use for which fire and what the evacuation procedure are within your work place.

The course will take approximately one hour to complete
Training Healthcare has undergone CSTF verification, where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).
All certificated are included.
Course Duration 1 Hour (1 CPD Point)

Course Pre-Requisite Requirements.
It is recommended that candidates have attended a Face to Face training session previously.

Course Content:
An introduction to fire safety
Types of fires
Types of Fire Alarms
Types of Fire Extinguishers
The use of fire extinguisher and which fire extinguisher to use for each type of fire
Evacuation
Your role and responsibility in fire safety
Healthcare Specific Fire Safety
Clinical Areas
Staff Assembly Point
Fire alarm testing
Means of fighting fire
Flammable materials
Storage and use of Flammable Materials
Escape Doors
Fire Doors
Learning Outcomes:
Know their fire safety duties under the law
Be able to recognise the importance of effective evacuation
Know how to prevent fire and limit fire spread
Be able to identify the requirements of an effective fire action plan

Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course
Course Duration 1 Hour (1 CPD Point)

Certificates have a 100% success rate when submitted to all agencies, banks and trusts nationwide

If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com


CSTF. Handling Information & Information Governance (GDPR)
£5.00+VAT
CSTF. Handling Information & Information Governance (GDPR)This online training course covers a wide range of topics relating to handling information and information governance within the healthcare industry, such as what information governance is, how to comply with the law and understanding the Data Protection Act Principles. Information Governance (IG) is to do with the way organisations process or handle information. It allows organisations and individuals to ensure that personal information is handled legally, securely, efficiently and effectively in order to support delivery of the best possible care.

The course will take approximately one hour to complete, and at the end of the training there are a number of multiple choice questions based on the course content, which must be answered correctly to pass the course.

Training Healthcare has undergone CSTF verification, where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).
All certificated are included.
Course Duration 1 Hour (1 CPD Point)


Course Pre-Requisite Requirements
No pre course requisites required.

Course Content:
Guidance and Legalisation
GDPR
Caldicott Guardian
Duty of Confidence
Duty of Candour
Explicit Consent
Vital Interests
Staff Responsibilities
Types of Information
Patient Health Records
Security Measures
Record Keeping
Report Writing
Record Keeping for HCA’s
Key Principles
Retention

Learning Outcomes:
Understand the principles of Handling Information
Understand effective record keeping and report writing
Understand how to provide a confidential services to patients and service users
Ensure and maintain effective record keeping in line with the legalisation and guidance.
Understand the foundation principles of data protection, confidentiality and the Caldicott Principles.
Understand how individually to apply and maintain information security.
Identify the difference between 'personal information' and 'sensitive' personal information.
Define what 'confidentiality' means, what information it applies to and how confidentiality is maintained.
State what ‘security’ means, how good security is planned and how it involves all employees.
Identifying and reporting confidentiality and security incidents and weaknesses to highlight issues and help organisations improve.
Understand the importance of effective record keeping and report writing
Have an understanding of how to plan to write a report.
Be aware of individual staff responsibilities in regards to handling information, record and report writing.

Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course

Course meets the requirements of:
Care Certificate:
14.1 Handle information


If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com



CSTF. Health & Safety
£5.00+VAT
CSTF. Health & SafetyThis online training course covers a wide range of topics relating to health & safety within the healthcare industry, such as control measure, risk assessment and The Management of Health and Safety at Work Regulations Act. This course insure that workers and others are protected from anything that may cause harm, effectively controlling any risks to injury or health that could arise in the workplace. Employers and employees have duties under health and safety law to assess risks in the workplace.
Training Healthcare has undergone CSTF verification, where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).
All certificated are included.
Course Duration 1 Hour (1 CPD Point)

This is a mandatory and statutory course.

This module also forms part of the Care Certificate

Course Pre-Requisite Requirements
No pre course requisites required.

Course Content:
Health and Safety Framework Legalisation
The Health & Safety at Work Act 1974 and its application.
Duties of the employer
Duties of the employee
Offences and enforcement
RIDDOR
What is a hazard?
What is harm?
What is Risk?
Control Measures
Risk Assessment
Policy and Procedures
Signs and Symbols
Waste management and colour coding
Safe management of Sharps
Medical Devices
COSHH
Hazard signs and warning symbols
Slips, trips and falls
Electrical safety
Fire Safety
Legionella
DSE
Stress in the workplace
Incident Reporting

Learning Outcomes:
On completion of the module candidates will:
Understand the legalisation frameworks that support good health and safety practices in the workplace
Be able to identify work place hazards and appropriate remedial actions
Be able to define health and safety responsibilities for the employer and employee
Identify the correct reporting procedure
Consider the risk in workplace activities


Course meets the requirements of:
Care Certificate:
Understand their own responsibilities, and the responsibilities of others, relating to health and safety in the work setting
Understand Risk Assessment
Move and assist safely
Understand procedures for responding to accidents and sudden illness
Handle hazardous substances
Work securely
Manage stress


Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course



If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com



CSTF. Infection Prevention and Control Level 1&2 includes COVID
£5.00+VAT
CSTF. Infection Prevention and Control Level 1&2 includes COVIDThis online training course covers a wide range of topics relating to infection, prevention & control within the healthcare industry, such as clinical waste, MRSA and hand washing. The course will take approximately two hours to complete, and at the end of the training there are a number of multiple choice questions based on the course content, which must be answered correctly to pass the course.

The content of this course has been verified by Skills for Health as aligning to the UK Core Skills Training Framework (CSTF).
CSTF. Nutrition and Fluids
£5.00+VAT
CSTF. Nutrition and FluidsThis online training course covers a range of topics relating to nutrition and fluids within the healthcare industry, such as promoting harm free care, malnutrition and common misconceptions. The importance of good nutrition and hydration in maintaining health and wellbeing. If the diet that does not include the right balance of everything we need it can lead to ill-health. A healthy, balanced diet will give an individual the nutrients their body needs to function properly.
The course will take approximately one hour to complete
Training Healthcare has undergone CSTF verification, where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).
Certificates are included.

Course Duration 1 Hour (1 CPD Point)


Course Pre-Requisite Requirements
No pre course requisites required.

Course Content:
Why learning about Nutritional and Fluid Care is important.
Promoting Harm Free Care
Key Points from Policy & Research
Attitude & Awareness to Nutrition and Hydration
The 10 Nursing Care Standards
Eat well Plate
Micronutrients
Macronutrients
Individual Accountability
What is malnutrition?
What is Malnutrition?
Nutritional Care – Signs, Symptoms and Causes
Nutritional Screening
Planning Nutritional Support
Dietary Supplements
Energy Supplements
Dietary Modifications
Enhanced Feeding
Allergens
Common Misconceptions
Special Diets
BAPEN
MUST Report – 10 key points
Body Weight
BMI
Nutritional Care Planning
Nil by mouth
Hydration
Hot drinks
Protected Meal Times & Simple Steps to Improve Nutritional and Hydration Care
Good practice and Innovation Examples
Good Hospital Food
Preparing Food Safely
Food Service

Learning Outcomes:
Understand the principles of hydration & food safety.
Be able to support individuals to have access to Fluids in accordance with their care plan.
Be able to support individuals to have access to food and nutrition in accordance with their care plan.
Have a basic awareness of nutritional needs of patients
Understand how to promote best practices and protect dignity of patients in relation to their nutritional needs.
Have an awareness of nutritional care planning and support.
Have an awareness about nutritional screening and its benefits
Have an awareness of food safety and hygiene.

Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course

Course meets the requirements of the Care Certificate:
Understanding the principles of hydration, nutrition and food safety
Support individuals to have access to fluids in accordance with their plan of care
Support individuals to have access to food and nutrition in accordance with their plan of care



If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
CSTF. PSTS/Conflict Management & PMVA Theory
£5.00+VAT
CSTF. PSTS/Conflict Management & PMVA TheoryThis online training course covers a wide range of topics relating to Promoting Safe and Therapeutic Services/conflict management within the healthcare industry, such as complaint handling, effects of violence and post incident review. In terms of conflict resolution, it is important to recognise that an individual’s behaviour is often not directed at you, but at a set of circumstances faced by them. If you are able to understand the background to potentially violent behaviour, you are able to separate what is a personal attack from what is being directed at you as representatives of your organisation. This course is suitable for all individuals working in this service sector who may find themselves in potential situations of conflict and Promoting Safer and Therapeutic is specifically for those working in the mental health and learning disabilities services .It promotes an explicit values base that is compatible with the ethos of a caring service and relevant professional ethics and focus on issues of diversity compatible with the principles of an anti-oppressive practices.
This course will take approximately one hour to complete, and at the end of the training there are a number of multiple choice questions based on the course content, which must be answered correctly to pass the course.

Training Healthcare has undergone CSTF verification, where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).
All certificates are included.
Course Duration 1 Hour (1 CPD Point)

Who is course Aimed At?
All customer facing staff in a service/retail/public sector led industry.
All Healthcare staff and those working/servicing NHS trust may also be required to undertake PSTS module – Promoting Safe and Therapeutic Services.


Course Pre-Requisite Requirements
No pre course requisites required.


Course Content:
• Casual factors relating to Violence & Aggression
• Legalisation relating to Violence & Aggression
• What is De-escalation?
• Impact Factors
• Compliant Handling
• Environmental Factors
• Effects of Violence
• Post Incident Review

Learning Outcomes:
• Have a working background knowledge of the skills required for effective communication and how to put this into practice.
• Know how to employ effective Interpersonal Communication Skills
• Understand the background influences in Conflict Management
• How to practice within the boundaries of the relevant legalisation
• Be able to identify signs of escalation, violence and aggression
• Be able to employ effective de-escalation strategies
• Be able to deal with complaints effectively

Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course



If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com



CSTF. Safeguarding Children (Levels 1 & 2)
£5.00+VAT
CSTF. Safeguarding Children (Levels 1 & 2)This online training course covers a range of topics relating to safeguarding children (Levels 1 & 2) within the healthcare industry, such as the child protection process and bruising in immobile infants/babies. Child Protection is part of safeguarding process, protecting individual children identified as suffering or likely to suffer significant harm. This includes the child protection procedures which detail how to respond to concerns about a child. HM Government, 2018 states that safeguarding is everyone’s responsibility. Safeguarding refers to the process of protecting children (and adults) to provide safe and effective care. This includes all procedures designed to prevent harm to a child. Anybody who works with children and/or their families, no matter how frequently, is required to have knowledge of how to safeguard children. This training course is suitable for anybody who fits this criteria and is required to take training as part of their role

The course will take approximately two hours to complete
2 CPD Points

The content of this course has been verified by Skills for Health as aligning to the UK Core Skills Training Framework (CSTF).



This module forms part of the Care Certificate


Course Content:
Child Protection is everyone's responsibility
Definitions relating to Safeguarding Children
Every Child Matters
Key Guidance
The 10 standards including codes of ethics and conduct
Cultural, race and ethnicity
What is abuse and neglect?
Associated risk factors
Additional risk factors in Disabled children
Categories of child abuse, definitions and indictors.
Bruising in immobile infants/babies.
Factors that prevent children disclosing abuse
What to do if a child reports abuse
How to refer
The Common Assessment Framework
Child Protection Process
Whistleblowing
Benefits of Multi-agency Working



Learning Outcomes:
On completion of the module candidates will:
Be able to recognise an adult that is vulnerable to being abused (an “adult at risk”).
Be able to identify evidence and indictors of abuse.
Be able to recognise factors that which may increase the risk of abuse.
Know how to report concerns about suspected/ alleged abuse.
Have an understanding of how to work in a manner that minimises the risk of abuse to vulnerable adults.
Have an awareness of the principles to determine capacity
Have an understanding of the legal context.

Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course.


Course meets the requirements of:

Care Certificate:
11.1 Safeguard children


If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com


CSTF. Understanding Your Role
£5.00+VAT
CSTF. Understanding Your RoleThis online training course covers a range of topics relating to understanding your role within the healthcare industry, such as professional boundaries, duty of candour and working with others. The responsibilities of a health and social care worker, including understanding the boundaries of the role and when to refer to others for advice and support. It also includes Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England which has the moral and ethical standards expected of all health and social care workers. Remember your role will have a job description. This tells you what your main duties and responsibilities are and who you report to. Ask your employer for a copy if you do not have it. You should know what is expected of you but also what is not included in your role.

Training Healthcare has undergone CSTF verification, where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).
The course will take approximately one hour to complete,
CPD Point 1

Certificates are included


Course Content:
Understanding your role
Principles of delegation
Providing care and support
Working as part of a team
Accountability
Vicarious liability
Professional Boundaries
How to escalate concerns
Whistleblowing
Duty of Candour
Working with others
Responsibility for the patients we care for
Patient Rights
Confidentiality
Working conditions
The Equality Act 2010
Reporting errors
Communication

Learning Outcomes:
On completion of this course, candidates will be able to:
Understand how to gain the right information to be able to define their job role within their own organisation.
Understand the principles that underpin the tasks delegated by qualified nurses to unregistered staff.
The accountability that healthcare staff have towards their patients whilst upholding professional boundaries.
State how to escalate concerns appropriately
Define what whistleblowing is.
Understand the importance of effective team working in person centred care planning.
Able to describe your duties, responsibilities and agreed ways of working and list relevant standards and codes of practice
Describe working relationships and explain the importance of partnership working
Know how and when to access support and advice and explain how to escalate concerns
describe your employment rights

Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course


Course meets the requirements of:
Care Certificate:
Understanding their own role
Work in ways that have been agreed with their employer
Understanding working relationships in health and social care
Work in partnership
CSTF. Work in a Person Centred Way
£5.00+VAT
CSTF. Work in a Person Centred WayThis online training course covers the topics relating to working in a person centered way within the healthcare industry, such as making PCP a reality, working with young persons and barriers to person centered care. This course also covers values and person centered support techniques: what they are and how to use them, how to deploy them effectively to maintain dignity. Working in a person centred way means working in partnership with the individual to plan for their care and support. The individual is at the centre of the care planning process and is in control of all choices and decisions made about their lives.

The course will take approximately one hour to complete
The content of this course has been verified by Skills for Health as aligning to the UK Core Skills Training Framework (CSTF).



Course Content:
The background to person centred care
Promoting dignity
The Essential Care Standards
What is Person Centred Care
Values in Health
and Social Care
Tools for Person Centred Care Planning
Making PCP a reality
Why use person centred care plans
Pain Management
Working with young persons
Relevance in Dementia Care
Capacity
Barriers to person centred care
Effects of the healthcare environment
Spirituality and HOPE
Person centred culture
Promoting Choice
Outcomes to PCP
Reporting Concerns and Whistleblowing




Learning Outcomes:
Candidates will be able to define what a person care plan is and how they can work in a person centred way in practice.
Candidates will be able to state the philosophies and principles that promote person centred care
Candidates will understand the importance and value of “knowing their patient” i.e. their history, preferences etc.
Candidates will be able to identify environmental factors that may affect patient centred care.
Candidates will understand the value and importance of patient inclusion, rights and the promoting of independence
Candidates will have an awareness of how to report concerns about patient care.

Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course

Course meets the requirements of:
Care Certificate:
Understand person centred values
Understand working in a person centred way
Demonstrate awareness of the individual’s immediate environment and make changes to address factors that may be causing discomfort or distress
Make others aware of any actions they may be undertaking that are causing discomfort or distress to individuals
Support individuals to minimise pain or discomfort
Support the individual to maintain their identity and self-esteem
Support the individual using person centred values
CSTF. Your Health Care Career Clinical/Care staff
£5.00+VAT
CSTF. Your Health Care Career Clinical/Care staffYour Health Care Career Clinical/Care staff
Personal Development Plans (PDPs) used effectively can provide a structure, which supports our learning and development. They promote quality and accountability which, for good or bad, seem to be important considerations in the future of healthcare. A PDP is really a simple written down plan which sets out your medium to long-term aims and which demonstrates your on-going commitment to professional development. CPD is any learning outside of undergraduate education or postgraduate training that helps you maintain and improve your performance. It covers the development of your knowledge, skills, attitudes and behaviours across all areas of your professional practice. It includes both formal and informal learning activities. CPD is any learning outside of undergraduate education or postgraduate training that helps you maintain and improve your performance. It covers the development of your knowledge, skills, attitudes and behaviours across all areas of your professional practice. It includes both formal and informal learning activities.

The course will take approximately two hour to complete,

Training Healthcare has undergone CSTF verification where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).

All certificates are included.
Course Duration 2 Hour (2 CPD Point)

Course content
What is a personal development plan?
How to structure a PDP
Assessing Strengths and Weakness
Goal Setting
SMART Objectives
What is positive and constructive feedback
How to monitor progress
How to measure performance
KSF Framework
What is reflective practice?
The importance of CPD
Learning Opportunities


Learning Outcomes
After completing this module learners we be able to:
? Identify the requirements of a work role, including the use of relevant standards.
? Understand why it is important to work in ways that are agreed with their employer.
? Be aware of the key responsibilities in employment and how a working relationship is different from a personal relationship.
? Understand why it is important to work in teams and in partnership with others.
? Understand why it is important to work in partnership with key people, advocates and others who are a significant to patients and service users


Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course

If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com




CSTF. Your Personal Development
£5.00+VAT
CSTF. Your Personal DevelopmentThis online training course covers a range of topics relating to your personal development within the healthcare industry, such as assessing strengths and weaknesses, SMART objectives and how to monitor progress. Your personal development plan (PDP) is an action plan that helps you get organised, identifies learning and development needs to help you do your job better or help in your career, and then tracks progress. As a health or social care worker, it is important to carry out further training and qualifications. Continuing professional development, (CPD), is a record of your learning, development and achievement. It will usually be in a folder which keeps records of your progress beyond your initial training. The PDP will help you to focus on areas for learning and development. Continual learning is needed by all workers, especially in health and social care as changes happen regularly. For example, legislation may change, ways of working may be developed and ways to complete documentation may be improved. Your CPD file will become valuable evidence of what you have done to develop your knowledge and skills.
Training Healthcare has undergone CSTF verification, where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).
The course will take approximately two hour to complete
CPD Points 2


Course Content:
What is a personal development plan?
How to structure a PDP
Assessing Strengths and Weakness
Goal Setting
SMART Objectives
What is positive and constructive feedback?
How to monitor progress
How to measure performance
KSF Framework
What is reflective practice?
The importance of CPD
Learning Opportunities

Learning Outcomes:
Candidates will have an understanding of what Personal Development plans are and how to implement one in practice.
Candidates will know how to set SMART objectives.
Candidates will understand the benefits of positive and constructive feedback
Candidates will know how to monitor progress and measure performance.
Understand how the KSF Framework relates to PDP
Have an understanding of reflective practice
Will understand the benefits of CPD and where to source further learning opportunities.
Assessment:
Online assessment
Possible requirements include:
Workplace Assessment


Course meets the requirements of:
Care Certificate:
2.1 Agree a personal development plan
2.2 Develop their knowledge, skills and understanding

At the end of the training there are a number of multiple choice questions, based on the course content you will now go through, which must be answered correctly to pass.



Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this

Cybersecurity and Information Security
£5.00+VAT
Cybersecurity and Information SecurityThis courses cover

Guidance and Legalisation
Caldicott Guardian
Caldicott Principles and Guidance
What is a Duty of Confidence
Duty of Candour
Explicit Consent
Vital Interests
Staff Responsibilities
Care Provider Responsibilities
What is Information Security?
What is Cybersecurity
What is Personal Data
Handling of Personal Data
What is Sensitive Data Person Unidentifiable Data
Corporate Data
Held Obtained Recorded Used Shared (H.O.R.U.S.)
Information as an Asset
Data Protection Act
Data Subject Access Request
Freedom of Information (FOI) Act 2000 and exemptions
FOI Breaches and Consequences of Failure to Comply
When it goes wrong

Why Is This Training Needed?

Patient information is confidential because the relationship between a patient and a healthcare professional is based on confidentiality and this is supported by law.
There can be no truly confidential service unless everyone who works in the NHS knows what information is ‘confidential’ and how to keep it confidential.
We all need to make sure information is kept secure and report incidents if they occur. Every one of us must contribute. No matter how often or rarely we have contact with patients’ information.
We can all report problems that we see.
A confidential service means all health care providers and employees including volunteers have a duty of confidentiality, not just the doctors and other health care professionals with whom patients have direct contact.

Death, Dying & Bereavement / End of Life Care
£5.00+VAT
Death, Dying & Bereavement / End of Life Care
Dignity and Privacy
£5.00+VAT
Dignity and PrivacyThis online training course covers a wide range of topics relating to dignity and privacy within the healthcare industry, such as The Dignity Challenge, patient choice and pain management.

The course will take approximately one hour to complete,

CPD Points 1

Training Healthcare has undergone CSTF verification where Skills for Health has reviewed the To help patients feel safe in the healthcare environment this is ensuring that patients pain is managed and do not feel isolated. Making insuring that patients are given privacy and respect and empowering independence and choice and all confidentiality is maintained


Course Content:
The definitions of dignity
What is best practice in Privacy?
Key Legalisation
Care and Compassion
Roles and Responsibilities in Dignity
The Dignity Challenge
Consent
Communication in Practice
Patient Choice
Dignity in Nutrition and Hydration
Pain Management
Dignified Personal Care
Environmental Barriers to Dignity
Supporting patients to make informed choice
How do we protect dignity and privacy through Physical Environmental Means?
Staff Barriers to affording Patients with Privacy and Dignity
Overcoming Staff Barriers to delivering Privacy and Dignity
Organisational Barriers to affording Patients with Privacy and Dignity
Group of activities that may compromise dignity
Individuals vulnerable to Loss of Dignity
How to we protect patient’s dignity during care interventions?
How to Promote Dignity through Communication
Self-Reflective Practice
Privacy in Practice
CQC and dignity
Best Practice in Providing Dignified Care
Whistleblowing
Research Perspective



Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course

Learning Outcomes
Understand the principles that underpin dignity in care.
Know how to maintain an individual’s privacy and dignity when undertaking care interventions.
Understand why it is important not to disclose information about an individual unless it is appropriate to do so.
Understand an individual’s right to choice, the importance of supporting a person to make decision and promoting independence.
Know how and when to raise concerns.
Be able to identify barriers and solutions to delivering dignified care.
Have awareness of how self-reflection is essential for personal development and improved patient outcomes.

Course meets the requirements of:
Care Certificate:
Understand the principles that underpin privacy and dignity in care
Maintain the privacy and dignity of the individual(s) in your care
Support an individual’s right to make choices
Support individuals in making choices about their care
Understand how to support active participation
Support the individual in active participation in their own care


Food Hygiene & Safety
£5.00+VAT
Food Hygiene & SafetyThis online training course covers a wide range of topics relating to food hygiene and safety within the healthcare industry, such as food storage, food temperature control and reasons for food poisoning. Food safety safeguards are there to protect customers’ health and wellbeing by protecting food from anything which could cause harm. High standards of food safety allow consumers to enjoy their food without experiencing illness, injury or other problems. Poor standards of food safety can lead to harm and even death. A food handler is any person who is involved in the handling of food, or whose actions or lack of actions could have an effect on the safety of food during its preparation. It is the legal responsibility of food handlers to keep food safe. The standardised system used by food businesses to implement and control food safety hazards is Hazard Analysis and Critical Control Point (HACCP)

The course will take approximately one hour to complete,

Training Healthcare has undergone CSTF verification where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).

All certificates are included.
Course Duration 1 Hour (1 CPD Point)


Course Content
Introduction to food hygiene
Food safety explained
Food safety hazards and controls
Contamination and controls including bacteria and food allergies
Personal hygiene and protective clothing
Food handling and preparation
Cleaning
First aid kit
Food waste and disposal
Pest control
HACCP
Types of Food Hazards
Contamination and Controls
Pathogenic Bacteria
Control Measures
Methods of Contamination
Food Allergies




Couse out comes
Keeping clean – both personal hygiene and workplace cleanliness and its important.
Understanding the importance of wearing the appropriate clean protective clothing.
How to prevent food contamination.
The correct preparing, storing and displaying food at the correct safe temperatures.
Understand why you refraining from working with food if suffering from ill health (and reporting these conditions to management or a doctor).
To know who’s reasonable and what precautions to make it safe to eat have been taken
To understand Microbial including viruses, bacteria, yeasts and moulds which cause food poisoning.

Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course
Literacy Skills Test
£5.00+VAT
Literacy Skills Test
Math Test HCAs only
£5.00+VAT
Math Test HCAs only
NEWS SCORE TRAINING
£5.00+VAT
NEWS SCORE TRAININGThe concept of using early warning scores (EWS) systems was introduced by the DH (2000) as part of the recommendations in the comprehensive critical care report. The Modified Early Warning System (MEWS) is a tool for health care workers to help monitor their patients and improve how quickly a patient experiencing a sudden decline receives clinical care. The color-banded patient chart gives a visual cue as to when to calculate a MEWS score.
Numeracy Skills Test for Nurses
£5.00+VAT
Numeracy Skills Test for Nurses
Rapid Tranquilisation
£5.00+VAT
Rapid TranquilisationRapid Tranquilization is a pharmacological strategy used for the management of acute behavioural disturbances. Prior to the use of Rapid Tranquilization, other methods and approaches should have been considered first. For example de-escalation, distraction techniques, negotiation and consideration of placement and physical interventions. The Severity of the disturbed behaviour and risk to other service users and itself determines the strategies used in a particular situation. If severe and imminent Rapid Tranquilization is introduced

Rapid tranquillisation is a potentially restrictive intervention and must only be used based on clinical need (e.g. where the service user is highly aroused, agitated, overactive, aggressive or making serious threats or gestures towards others or is being destructive to their surroundings and is therefore placing their safety or that of others at risk) and only when de-escalation and other preventive strategies, including PRN medication, have failed and attempts at de-escalation must continue throughout a restrictive intervention (NICE, 2015).

The course will take approximately one hour to complete,

Training Healthcare has undergone CSTF verification where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).

All certificates are included.
Course Duration 1 Hour (1 CPD Point


This course covers the following areas

• The aim of rapid tranquillisation
• Core Principles
• De-escalation
• Oral medication regime
• Rapid Tranquilisation: Acutely Disturbed Adults (18-65 years)
• Medication - first-line medicine option
• Alternative medication
• Treatment/failure
• Physical health monitoring and management of side effects (updated 2018)
• After the use of rapid tranquillisation
• administering and your responsibilities
• Observations
• Documentation
• Circumstances for special care (updated 2018)
• Pregnant service users
• Elderly (over 65 years) and frail service users
• Service users with a learning disability
• Training your reasonability
• Medical Staff- The Practitioner in Charge of the shift
• The Practitioner in Charge of the shift
• The Administering Registered Nurse
• Ward Manager and Modern Matron


Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course



Course Duration 1 Hour (1 CPD Point)
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com

THCE. Anaphylaxis Awareness
£5.00+VAT
THCE. Anaphylaxis AwarenessAnaphylaxis Awareness

This online training course covers a range of topics relating to anaphylaxis within the healthcare industry, such as the signs of anaphylaxis, precautionary measures and treatment of an anaphylactic reaction.
Anaphylaxis is a severe, potentially life-threatening, allergic reaction that can affect many of the systems of the body, including •airways, breathing, circulation (of the blood), Anaphylaxis is also known as anaphylaxis shock
Anaphylaxis is relatively uncommon, but can affect people of all ages. People with other allergic conditions, such as asthma or the allergic skin condition atopic eczema, are most at risk of developing anaphylaxis. All patients presenting with anaphylaxis should be referred to an allergy clinic to identify the cause, and thereby reduce the risk of future reactions and prepare the patient to manage future episodes themselves.

There is a list of specialist clinics on the British Society for Allergy and Clinical Immunology (BSACI) website. A list of clinics with a specific interest in anaphylactic reactions during anaesthesia is available at the BSACI and Association of Anaesthetists of Great Britain and Ireland websites.

The course will take approximately one hour to complete,

Training Healthcare has undergone CSTF verification where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).

All certificates are included.
Course Duration 1 Hour (1 CPD Point)


This Course cover the following
What is anaphylaxis,
Common causes,
Triggers
Rare Causes of Anaphylaxis:
Top EU Allergns,
Circulation problems:
Latex Allergy,
Tree Nut Allergies,
Allergy Facts,
Milk Allergy,
Intolerance,
What happens in an allergic reaction,
Signs and Symptoms of anaphylaxis,
Gastro-intestinal symptoms
Contrast agents
Medication
Precautionary measures
Treatment of an anaphylactic reaction



Learning outcomes
Understand what anaphylaxis is (and isn't) and how it compares to food allergies and intolerance.
Know the common causes of anaphylaxis, including common food allergens.
Understand the symptoms of anaphylaxis and be able to recognise an anaphylactic shock.
Know how anaphylaxis can be prevented.
Know how to carry out first aid when someone is experiencing anaphylaxis, including the primary assessment, the recovery position and CPR.
Understand how to use an adrenaline auto-injector in cases of anaphylaxis.


Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course



Course Duration 1 Hour (1 CPD Point)
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com


THCE. Basic Medical Gas Training
£5.00+VAT
THCE. Basic Medical Gas TrainingThis online training course covers a wide range of topics relating to basic medical gas training within the healthcare industry, such as bulk oxygen storage systems, use of analgesic gas and use of oxygen. The course will take approximately one hour to complete, and at the end of the training there are a number of multiple choice questions based on the course content, which must be answered correctly to pass the course.
Remember under the Health and Safety at Work Act 1974 and HTMO2 guidelines, it is the responsibility of employers to train employees on the recommended safeguards relating to the handling of medical gases, to ensure they understand and employ safe practices. Maintain their own appropriate levels of training as identified through the training matrix, and ensure they are trained and authorised to undertake the task they are about to perform.
It is important to ensure medical gas equipment has been visually checked before use and remove any defective equipment from use immediately, label it as faulty, decontaminate and send to the relevant department in the organisation


Training Healthcare has undergone CSTF verification, where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).
All certificates are included

Course Pre-Requisite Requirements
No pre course requisites required.

Course Content:
Legalisation
Responsibilities
Safety and storage of cylinders
Preparation and use of cylinders
Resuscitation equipment
Equipment selection - regulators, flowmeters
Signage
Risk Assessment
Safe handling of medical gas cylinders
Bulk oxygen storage systems
Safe operation of gas cylinders
Use of Oxygen
Use of analgesic gas
Prescribing and Administration


Learning Outcomes:
Correctly be able to identify gas cylinders
Recognise how different cylinders operate
Have an awareness of flammability hazards
Be able to identify correct gas control equipment
Be aware of safe cylinder management
Be able to undertake risk assessments when using gas cylinders
Recognise the hazards of using incorrect manual handling techniques
Understand the importance of appropriate storage facilities in line with safe working practices
The basic principles of oxygen administration and use.

Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course
THCE. BLOOD COMPONENT TRANSFUSION & IVs
£5.00+VAT
THCE. BLOOD COMPONENT TRANSFUSION & IVs
THCE. Borderline Personality Disorder (BPD
£5.00+VAT
THCE. Borderline Personality Disorder (BPDThis online training course covers a range of topics within the healthcare industry regarding Borderline Personality Disorder (BPD)
Personality disorders are a type of mental health problem where attitudes, beliefs and behaviours cause longstanding problems in an individual’s life. The word ‘personality’ refers to the pattern of thoughts, feelings and behaviour that makes each of us the individuals that we are. We don't always think, feel and behave in exactly the same way – it depends on the situation we are in, the people with us and many other things. However, if we have a personality disorder we may often experience difficulties in how we think about ourselves and others. We may even find it difficult to change these unwanted patterns. Therefore, borderline personality disorder (BPD) is characterised by significant instability of interpersonal relationships, self-image and mood, and impulsive behaviour.
The extent of the emotional and behavioural problems experienced by the individual varies considerably. Some with BPD are able to sustain some form of normal relationships and occupational activities. However, people with more severe forms experience very high levels of emotional distress, resulting in an inability to maintain a relatively normal functioning relationships.

The course will take approximately two hour to complete,

Training Healthcare has undergone CSTF verification where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).

All certificates are included.
Course Duration 1 Hour (1 CPD Point)


Course content
• What is Borderline Personality Disorder (BPD/PD)?
• How is BPD diagnosed?
• Contributing Factors to PD
• What are the treatments?
• What else may help, or can be done
• Borderline Personality Disorder (BPD)
• Basic Principles
• What is Borderline Personality Disorder (BPD/PD)?
• BPD diagnosed
• Contributing Factors to PD
• What are the treatments?
• Interpersonal interactions
• The behaviour of individuals
• Professional Boundaries
• The NMC Code of Professional Conduct



Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course

If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
THCE. Communication
£5.00+VAT
THCE. CommunicationThis online training course covers a range of topics relating to communication within the healthcare industry, such as methods of communication, techniques to improve patient communication and barriers to communication. Verbal communication, when working directly with people is of the utmost importance. This course aims to examine how we communicate and provide delegates with the tools to feel more able to devise strategies and use available resources to aid better communication. This course is for people working directly with people who have difficulties communicating for a range of reasons, including learning disability and dementia

The course will take approximately one hour to complete, and at the end of the training there are a number of multiple choice questions based on the course content,

Training Healthcare has undergone CSTF verification, where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).



Course Pre-Requisite Requirements
No pre course requisites required.

Course Content:
What is communication?
• Physical Health and Communication
• Benefits of Communication
• Mental & Emotion wellbeing in Communication
• Equality in Communication
• Confidentiality & Caldicott Principles
• The Communication Cycle
• Written Communication
• What is Disclosure ?
• What is Consent ?
• Touch as a Tool of Communication
• Physical, Mental and Learning Impairments in communication.
Interpersonal skills in communication.
• Verbal & non-verbal communication
• Barriers to communication
• Team communication
• Location barriers
• SBAR
• Effective communication with patients
• Duty of Confidence
• Managing difficult conversations
• Cultural considerations in communication
• Assistive technologies in communication


Learning Outcomes:
1. Understand what is meant by communication
2. Identify barriers to communication
3. Explain effective communication
4. Identify resources to aid communication
5. Promote Patient Dignity and Equality through communication
6. Be able to adopt a holistic approach when communicating with patients
7. Identify benefits to patients and staff in relation to effective communication.
8. Have an understanding of the Communication Cycle
9. Have an awareness of conditions that may impact on communication
10. Understand the different forms of communications




Assessment:
Online assessment.
The training includes videos, audio and content, including the written word and graphs, to best assist you in learning effective communication skills within the Healthcare industry.If you answer any question incorrectly, you are given the opportunity to retake the course and successfully complete the test and receive your certificate. There is no time limit on this course.

Course meets the requirements of:
Care Certificate:
Understand the importance of effective communication at work
Understand how to meet the communication and language needs, wishes and preferences of individuals
List barriers to effective communication
THCE. Complaint Handling
£5.00+VAT
THCE. Complaint HandlingThis online training course covers a wide range of topics relating to complaint handling within the healthcare industry, such as who can complain, types of complaint and dealing with formal complaints. Complaints may be an informal or verbal. Or they may be a more formal, written complaint. When people make a complaint, they are often concerned with the quality of the health system generally, and may complain about various aspects of health care, ranging from the minor to the catastrophic. However, even the most minor complaint can reveal issues which potentially affect patients’ health outcomes. So all complaints should be taken seriously.
Staff must ensure the service user’s immediate care needs are being met. These may require urgent action before any matters relating to the complaint are addressed. They be able to deal with complaints skilfully on the spot is an aspect of good service. The underpinning attitude for a health service provider should be one of respect and concern for the patient’s needs. If complaints are met with a friendly, open manner, they are more likely to be resolved. It is in the interests of both the organisation and the patient that complaints are resolved quickly and effectively
The course will take approximately one hour to complete,

Training Healthcare has undergone CSTF verification where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).

All certificates are included.
Course Duration 1 Hour (1 CPD Point)

What is a complaint?
Who can complain?
Why people complain.
Types of complaint.
Training.
How to handle complaints.
Complaints as learning opportunities
What patients expect.
Dealing with different types of people.
Complaints and agency workers.
Dealing with formal complaints.
Grading a complaint.
Investigating a complaint.
Responding to a complaint.




Learning Outcomes
Understand and know how to handle Complaints
Know the different types of Complaint Handling Techniques
Understand Different Types of People
Be able to Grading the Complaint or Claim
Know what Key Questions to use when undergoing an Investigation
The procedures when Completion of an Investigation







Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course



THCE. Consent
£5.00+VAT
THCE. Consent
THCE. Control of Substances Hazardous to Health (COSHH)
£5.00+VAT
THCE. Control of Substances Hazardous to Health (COSHH)This online training course covers a wide range of topics relating to COSHH within the healthcare industry, such as routes of infection, individual workers responsibilities and PPE (Personal Protective Equipment). Every year, thousands of workers are made ill by hazardous substances, contracting lung disease such as asthma, cancer and skin disease such as dermatitis. These diseases cost many millions of pounds each year to industries, society and individuals. Since 2009, new international symbols have been gradually replacing the European symbols. Some of them are similar to the European symbols, but there is no single word describing the hazard.

The course will take approximately one hour to complete, and at the end of the training there are a number of multiple choice questions based on the course content, which must be answered correctly to pass the course.

Training Healthcare has undergone CSTF verification, where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).
The course will take approximately 1 hour to complete
Certificates are included and issued at the completion of the course. All Certificates are electronical available to down load.
CPD Points 1


Course Pre-Requisite Requirements
No pre course requisites required.

Course Content:
• What is a hazardous substance?
• What is not a hazardous substance?
• Employer’s responsibilities
• What are exposure control measures.
• Keeping workers healthy
• Control equipment
• Employee’s responsibilities
• Risk Assessment
• Control Measures
• Chemical Symbols
• Record Keeping
• Incident Reporting
• Health and Safety at Work Act
•New International Symbols
•Workplace (Health, Safety and Welfare) Regulations
•Using chemicals or other hazardous substances at work

Learning Outcomes:
• Understand the basic requirements of COSHH
• Understand both the Employers & their individual responsibilities
• Identify what is and is not a Hazardous substance
• The COSHH risk assessment process.
• Identify control measures
• Identify common signs and symbols relevant to COSHH..
•You will be able to contribute valuable information to your company’s risk assessment strategy
•You will understand the legalities surrounding adherence to COSHH Regulations.
•Understand the precautions that need to be taken and apply them in your company environment




Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course


If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
THCE. Counter Fraud
£5.00+VAT
THCE. Counter FraudThis online training course covers a range of topics relating to Counter Fraud within the healthcare industry. This training includes written word and graphs, to best assist you in learning about counter fraud.

In law, fraud is deliberate deception to secure unfair or unlawful gain, or to deprive a victim of a legal right. Fraud itself can be a civil wrong (i.e., a fraud victim may sue the fraud perpetrator to avoid the fraud and/or recover monetary compensation), a criminal wrong (i.e., a fraud perpetrator may be prosecuted and imprisoned by governmental authorities) or it may cause no loss of money, property or legal right but still be an element of another civil or criminal wrong. The purpose of fraud may be monetary gain or other benefits, such as obtaining a driver's license or qualifying for a mortgage by way of false statements.
Fraud can have a substantial impact on a business, no matter what size it is. The two most basic types of fraud are misappropriation of assets by employees and fraudulent financial reporting by management, whereby misleading or inaccurate financial information is disseminated to investors, stakeholders and the public. The first type of fraud often happens without management knowledge, and the second type is often unknown to employees. Both can devastate a company

A hoax is a distinct concept that involves deliberate deception without the intention of gain or of materially damaging or depriving a victim.
The course will take approximately one hour to complete,

Training Healthcare has undergone CSTF verification where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).

All certificates are included.
Course Duration 1 Hour (1 CPD Point)

This Course cover the following
What is fraud
Financial Loss
Fraud in the NHS
Patients and Fraud
Managers and staff and Fraud
Contractors and suppliers
How we counter NHS fraud
Reporting
Investigations

Learning Outcomes
• Gain an understanding of what fraud is
• Examine fraud by failing to disclose information
• Examine how and why one might Contact a Counter Fraud Specialist
• Examine the National Fraud Initiative (NFI)


Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course



THCE. CPR & Basic Life Support Online
£5.00+VAT
THCE. CPR & Basic Life Support OnlineBasic Life Support eLearning

Training Healthcare has undergone CSTF verification, where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).
All certificated are included.


This is an online training course with theory-based elements of Basic Life Support. You will learn how to perform chest compression and rescue breathing (CPR), how to operate an automated external defibrillator safely and how to place an unconscious breathing victim in the recovery position.

Course Pre-Requisite Requirements
Candidates will have needed to have attended a Full Day of Basic Life Support and attended refresher training on an annual basis.

Course Content
The role of the rescuer
Situational and environment assessment
How to act in an emergency
Cardio-pulmonary-resuscitation (CPR)
Dealing with an unconscious casualty
The conscious casualty
The recovery position
Dealing with a choking casualty
Assessment
Practical Assessment of Skills:
Scene Assessment
Calls for help
Demonstrates effective CPR, AED and rescue breaths
Is able to demonstrate the recovery position
Completes all work stations


Learning Outcomes:
At the end of this course participants should be able to demonstrate:
How to conduct a scene assessment
How to conduct a primary survey
How to assess the collapsed victim
How to perform chest compression and rescue breathing (CPR)
How to operate an automated external defibrillator safely
How to place an unconscious breathing victim in the recovery position

Course meets the requirements of:
European and UK Resus Guidelines
Skills for Health:
National Occupational Standards:
Dimenson: PROHSS1 (C) Make sure your own actions reduce risks to health and safety
Dimension: HWB6 Assessment and treatment planning
Dimension: CHS36 Provide basic life support
KSF Framework:
Core Dimension Level 1 Health, Safety & Security - Assist in maintaining own and others’ health, safety and security.
Dimension: HWB6 Assessment and treatment planning
Dimension: Core 3 Health, safety and security
Dimension: HWB7 Interventions and treatments

Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course



Course Duration 1 Hour (1 CPD Point)
If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com




THCE. DRUG CALCULATION TEST
£5.00+VAT
THCE. DRUG CALCULATION TESTThis course will test your arithmetic, conversion and calculation competency relating to Drug Calculation within the healthcare industry.

THCE. English Literacy Examination
£5.00+VAT
THCE. English Literacy ExaminationThis course will help you to develop your English literacy skills for safe and effective practice within the healthcare industry.

THCE. First Aid Burns & Awareness,
£5.00+VAT
THCE. First Aid Burns & Awareness,This online training course covers a wide range of topics relating to first aid burns within the healthcare industry, such as how burns are classified and treating different types of burns.
The skin has an important role to play in the fluid and temperature regulation of the body. If enough skin area is injured, the ability to maintain that control can be lost. The skin also acts as a protective barrier against the bacteria and viruses that inhabit the world outside the body.
A first degree burn is superficial and causes local inflammation of the skin. Sunburns often are categorized as first degree burns. The inflammation is characterized by pain, redness, and a mild amount of swelling. The skin may be very tender to touch.
Second degree burns are deeper and in addition to the pain, redness and inflammation, there is also blistering of the skin.
Third degree burns are deeper still, involving all layers of the skin, in effect killing that area of skin.
Because the nerves and blood vessels are damaged, third degree burns appear white and leathery and tend to be relatively painless. Burns are not static and may mature. Over a few hours a first degree burn may involve deeper structures and become second degree. Think of a sunburn that blisters the next day. Similarly, second degree burns may evolve into third degree burns. Regardless of the type of burn, inflammation and fluid accumulation in and around the wound occur. It should be noted that the skin is the body's first defines against infection by microorganisms. A burn is also a break in the skin, and the risk of infection exists both at the site of the injury and potentially throughout the body.

The course will take approximately two hour to complete,

Training Healthcare has undergone CSTF verification where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).

All certificates are included.
Course Duration 1 Hour (1 CPD Point)


Course content
How are burns classified.
Burns and Scalds
Treating burns and scalds
When to get medical attention
The symptoms of a burn or scald
Types of burn
First aid for burns
Burns that need medical attention
Sunburn
HAZARD CLASSIFICATION
Treating burns and scalds
When to get medical attention



Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course

If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com





THCE. Lone Worker
£5.00+VAT
THCE. Lone WorkerLone Worker

This online training course covers a wide range of topics relating to lone worker within the healthcare industry, such as personal safety, home visits and Lone Working procedure. Organisations have a legal duty under the Health and Safety at Work Act 1974 and the Management of Health and Safety at Work Regulations 1992, to ensure the safety and welfare of its employees so far as it is reasonably practicable.
This training details the safe working measures that staff and managers need to adopt to ensure the safety and welfare of its clients, employees and others within their control who are engaged in lone working activities. Lone workers are those who work by themselves without close or direct supervision. There is no clear definition of a ‘lone worker’ but there are a large number of occupations that undertake lone work,


Training Healthcare has undergone CSTF verification where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).

All certificates are included.
Course Duration 2 Hour (2 CPD Point).

Course Content:
Employers & Employees responsibilities for Lone Working
Who are Lone Workers?
Healthcare Lone Workers
Can People Legally Work Alone?
Risk, Hazards & Control Measures
Safe Working Arrangements
Monitoring & Supervision of Lone Workers
Emergency Situations
Lone Work Checklist – Staff and Managers
Suzy Lampugh Trust

Learning Outcomes:
The need for appropriate support to employees who have to work alone
How to identify, evaluate and manage the risk associated with lone working
How to conduct dynamic on the spot risk assessments
The procedures and safe systems of work into practice which are designed to eliminate or reduce the risks associated with lone working
How to take reasonable care of themselves and other people who may be affected by their actions.
That by following rules and procedures designed for safe working is essential.
The importance of reporting any dangers they identify or any concerns they might have in respect of lone working.


Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course

If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com
THCE. Manual Handling & Moving of People & Inanimate Objects (ON_LINE) Level 1&2
£5.00+VAT
THCE. Manual Handling & Moving of People & Inanimate Objects (ON_LINE) Level 1&2
This online training course covers a wide range of topics relating to manual handling within the healthcare industry, such as spinal structure and function, ergonomics and controversial techniques.
Manual Handling of Loads - European Directive’ of May, 1990. A ‘European Directive’ is a legal document obliging each member state to introduce legislation complying with the main aims of the directive. The intention is to harmonies standards of practice throughout the whole of the European Union. The regulation came into force on 1st January, 1993.

Ergonomics remember fitting the job to the person not fitting the person to the job. Unsafe, unhealthy, uncomfortable or inefficient situations at work or in everyday life are avoided by taking into account the physical and psychological capabilities and limitations of human beings.
Factors in ergonomics are posture and movement which include twisting, overreaching, lifting, lowering etc. The Environmental factors include available space, room design, lighting, heating, ventilation, noise levels and the tasks being undertaken which includes appropriate, interesting, repetitive

The course will take approximately two hour to complete,

Training Healthcare has undergone CSTF verification where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).

All certificates are included.
Course Duration 1 Hour (1 CPD Point)


Course content
• The Regulation imposes duties on
• The importance of correct Manual Handling
• Factors to consider when undertaking a risk assessment
• NHS organisations with inpatient beds
• Spinal Structure and Function
• Spinal Ligaments and Muscles
• Common Causes of Back Pain
• Falls
• The Human Cost of Falling
• Causes of falls
• Action to take if a patient falls
• Lifting Safely Ultimate Objective to Relieve Fatigue & Strain
• Controversial Techniques
• The use of Hoist
• Ergonomics in Health Care
• Individual capability
• The Guide to the Handling of Patients
• Good practice


Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course

If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com


THCE. Mental Capacity Act
£5.00+VAT
THCE. Mental Capacity Act
Mental Capacity Act 2005 - on-line

This course covered the following

Understanding of Mental Capacity and Relevant Assessment Process.
Defining mental capacity.
What Mental Capacity Assessment Procedures are there?
Which Framework is underpinned andwhat is the linkage of it with Social Practice?
Exploration of Presuming Capacity and the Social Practices employed within this regard.
What does Capacity Maximization describes and how can it be achieved
Identification of chief factors for capacity lacking
Social workers’ response to a person who does not have as much of the mental capacity.
What is meant by decision making?
How to encourage the personal decision making ability in individuals?
What are the main principles of unwise decision making within the context of mental capacity?
Identifying and studying personal and professional values in relation to unwise decisions.
What is the practical implementation and restriction?
THCE. Preventing Radicalisation L1 & L2
£5.00+VAT
THCE. Preventing Radicalisation L1 & L2This online training course covers a wide range of topics relating to Preventing Radicalisation
The publication of the Prevent Strategy, increased awareness of the specific need to safeguard children, young people and families from violent extremism. Unfortunately over the last few years, there have been attempts to radicalise vulnerable children and young people to develop extreme views including views justifying political, religious, sexist or racist violence, or to steer them into a rigid and narrow ideology that is intolerant of diversity and leaves them vulnerable to future radicalisation”.
Terrorist groups often draw on extremist ideology, developed by extremist organisations. Some people who join terrorist groups have previously been members of extremist organisations and have been radicalised by them. The Government has defined extremism in the Prevent strategy as: “vocal or active opposition to fundamental British values, including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs
Remember Prevent programme must not involve any covert activity against people or communities. But specified authorities may need to share personal information to ensure, for example, that a person at risk of radicalisation is given appropriate support (for example on the Channel programme). Information sharing must be assessed on a case-by-case basis and is governed by legislation

The course will take approximately two hour to complete,

Training Healthcare has undergone CSTF verification where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).

All certificates are included.
Course Duration 1 Hour (1 CPD Point)

The Course covers.
What is radicalisation.
Radicalisation and Extremism.
Increased Public Awareness of Radicalisation.
Safeguarding.
Points of extremist contact with the Vulnerable.
Grooming and Radicalisation.
Online Grooming.
Demographics of Recent Cases of Radicalisation.
What makes an individual vulnerable to radicalisation?
Reporting.
The difference between espousing radical and extreme views and acting upon them.
Reporting of Concerns.


Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course

If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com

THCE. RIDDOR
£5.00+VAT
THCE. RIDDORRIDDOR

This online training course covers a wide range of topics relating to the Reporting of Injuries, Diseases and Dangerous Occurrence Regulations within the healthcare industry, such as workplace violence and examples and case studies. It’s essential as health and social care workers to undertake RIDDOR training to gain a working knowledge of the roles and responsibilities under the legalisation.
Employers, the self-employed and those in control of premises are required by law to report specified workplace incidents, such as work-related deaths, major injuries, seven-day injuries (those causing more than seven days’ inability to carry out normal duties), work related diseases, and dangerous occurrences (near misses). It’s a legal requirement to report incidents and ill health at work.
Information gathered from reporting systems enables the Health and Safety Executive (HSE) and other related agencies to gather information about how and why risks arise, and when to investigate serious incidents. Information gathered from reporting systems enables the Health and Safety Executive (HSE) and other related agencies to gather information about how and why risks arise, and when to investigate serious incidents.



Training Healthcare has undergone CSTF verification where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).

All certificates are included.
Course Duration 1 Hour (1 CPD Point)

Course Content:
What is RIDDOR
Reportable Injuries
Non-Reportable Injuries
What and When to Report
What is an accident?
What is a near miss?
Legalisation
Workplace Violence
RIDDOR and Agency Workers
Reporting
Record Keeping
Healthcare and RIDDOR
Examples and Case Studies
Deaths
Infections and Diseases


Learning Outcomes:
Candidates will be able to:
To understand employers and employees legal duties from The Reporting of Injuries, Diseases and Dangerous Occurrence Regulations 1995.
To be aware of the different kinds of incidents which need to be reported at work, what procedures to follow, how to collect data and maintain proper RIDDOR records.
Understand how RIDDOR applies in a Healthcare Setting.

Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course

If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com



THCE. Risk Assessment
£5.00+VAT
THCE. Risk AssessmentRisk Assessment

This online training course covers a wide range of topics relating to risk assessment within the healthcare industry, such as what is risk assessment, new and expectant mothers that are working and manual handling operations. A risk assessment is an important step in protecting workers and organisations, as well as complying with the law.
It helps focus on the risks which really matter in your workplace; the ones with the potential to cause harm. In many instances, straightforward measures can readily control risks. For example, ensuring spillages are cleaned up promptly so people don’t slip. Or floor level cupboard drawers being kept closed to prevent people tripping. For most organisations, this means simple, cheap and effective measures to ensure the workforce is protected. The law does not expect all risks to be eliminated but employers are required to protect people as far as is ‘reasonably practicable’.
Accidents and ill health can ruin lives and affect business if output is lost, machinery is damaged, insurance costs increase or an incident results in a court hearing.
Employers are legally required to assess the risks in the workplace so a plan can be put in place to control them. The law does not expect all risks to be eliminated but employers are required to protect people as far as is ‘reasonably practicable’.


Training Healthcare has undergone CSTF verification where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).

All certificates are included and issued electronically .
Course Duration 1 Hour (1 CPD Point)

Course content
• What is risk assessment?
• Five easy steps to risk assessment.
• Why carry out a risk assessment?
• Aims of Risk Assessment
• Employer responsibilities.
• Risk Assessment Cycle
• Assessing new and expectant mothers.
• Risk assessment legislation.
• Line manager duties.
• Employee duties.
• T.I.L.E.
• Hoist checks.
• Lifting techniques.
• Controversial’ Techniques



Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course

If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com


THCE. Safeguarding Adults Level 3
£5.00+VAT
THCE. Safeguarding Adults Level 3This online training course covers a wide range of topics relating to safeguarding adults (Level 3) within the healthcare industry, such as who may abuse, patterns of abuse and restraint.
This Course is for staff working within health and social care or integrated who have a designated responsibility to manage as well as investigate adult protection concerns teams e.g. Social Workers, community psychiatric nurses or manager in a health and social care organisations, medical doctors, General practitioners other designated care coordinators. Staff undertaking this training should previously have
The Objective of the course is to ensure that those at the forefront of safeguarding adults: Achieve good outcomes in preventing and effectively responding to harm, neglect and abuse Make safeguarding a strategic objective Make safeguarding integral to delivering patient care by
Putting Patients First (Patients are in control of their care and their voice is sought and heard
Providing strong leadership to make safeguarding integral to care.
Use systems & standards to prevent and respond to neglect and abuse
Assure compliance with Essential Standards of Quality and Safety. Use strategic partnerships including the local Safeguarding Adults Board Commitment to a multi-agency approach to safeguarding.

The course will take approximately two hour to complete,

Training Healthcare has undergone CSTF verification where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).

All certificates are included.
Course Duration 1 Hour (1 CPD Point)
This Course cover the following
• Plan an adult protection investigation
• Plan and conduct interviews with key witnesses as part of an adult protection investigation
• Identify and address factors which may increase risk to a vulnerable adult during and investigation (Standard 5 of the Framework)
• Identify sources of information pertinent to an adult protection investigation
• Gain knowledge of and apply the principles of data protection in relation to an adult protection investigation (Standard 9 of the Framework)
• Develop a knowledge of the principles of Achieving Best Evidence model of interview
• Develop a knowledge of the criminal and civil law that impacts on adult protection investigations (Safeguarding adults at risk of harm: A legal guide for practitioners Social Care Institute for Excellence)


Key Learning Outcome:
• Awareness of all the relevant safeguarding legislation and regulation/guidance
• Understanding of impact of risk and levels of risk priority when making decisions
• Demonstrate a clear understanding of managing adult safeguarding processes
• Have a good understanding of Joint Systems when responding to abuse and Understand significance of information sharing protocol within safeguarding framework
• Recognise best practice in documentation and record keeping
• Identify the purpose, process and lessons learnt from serious case reviews both internally and externally.
• Legal guide for practioners
• Gain knowledge of the principles of evidence gathering and contamination
• Explore the complimentary roles and responsibilities of social care, health and police during an investigation (Standard 7 of the Framework)
• Balance requirements of other processes – e.g. disciplinary or referral to ISA).

Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course








THCE. Safeguarding Adults Levels 1 & 2 (Adult Support & Protection )
£5.00+VAT
THCE. Safeguarding Adults Levels 1 & 2 (Adult Support & Protection )Training Healthcare has undergone CSTF verification, where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).
All certificates are included

This online training course covers a wide range of topics relating to safeguarding adults (Levels 1 & 2) within the healthcare industry, such as whistleblowing, covert medication and consent. The course will take approximately two hours to complete, and at the end of the training there are a number of multiple choice questions based on the course content, which must be answered correctly to pass the course. The aim of this course is to ensure that the right things are done by the right people at the right time, working within their own agency and with partners. Any person who use health and care services should be treated with dignity and respect, receive high quality, compassionate care and be safe from harm and abuse. It is very important to remain focused on the outcomes rather than just the process of safeguarding

Who is course Aimed At?
All healthcare assistants, support workers, assistant practitioners and OT assistants joining the healthcare industry or returning to healthcare practice.
All health and social care workers as part of their induction or as refresher training.
All workers that work or have contact with Vulnerable Adults.
This module also forms part of the Care Certificate

Course Pre-Requisite Requirements
No pre course requisites required.

Course Content:
• Who is an adult at risk/vulnerable adult?
• What is abuse?
• Who may be at risk?
• Categories of abuse
• Safety and wellbeing
• Indicators of abuse
• Patterns of Abuse
• Who may abuse
• Where abuse may happen
• Restraint
• Covert Medication
• Mental Capacity Act 2005
• Disclosure
• Best Interests
• Disclosure
• Reporting
• Consent
• Care Act
• Whistleblowing
• Case Studies

Learning Outcomes:
• On completion of the module candidates will:
• Be able to recognise an adult that is vulnerable to being abused (an “adult at risk”).
• Be able to identify evidence and indictors of abuse.
• Be able to recognise factors that which may increase the risk of abuse.
• Know how to report concerns about suspected/ alleged abuse.
• Have an understanding of how to work in a manner that minimises the risk of abuse to vulnerable adults.
• Have an awareness of the principles to determine capacity
• Have an understanding of the legal context.

Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course

Course meets the requirements of:
Care Certificate:
Understand the principles of Safeguarding adults
Reduce the likelihood of abuse
Respond to suspected or disclosed abuse
Protect people from harm and abuse – locally and nationally



THCE. Safeguarding Children Level 3
£5.00+VAT
THCE. Safeguarding Children Level 3This online training course covers a wide range of topics relating to safeguarding children (Level 3) within the healthcare industry, such as the protection of children, the concept of significant harm and vulnerable children. The course will take approximately two hours to complete, and at the end of the training there are a number of multiple choice questions based on the course content, which must be answered correctly to pass the course.

The content of this course has been verified by Skills for Health as aligning to the UK Core Skills Training Framework (CSTF).
THCE. Seizures & Epilepsy
£5.00+VAT
THCE. Seizures & EpilepsySeizures & Epilepsy
This online training course covers a wide range of topics relating to seizures within the healthcare industry, such as types of seizures, risk factors and treatment options.
The electrical activity is caused by complex chemical changes that occur in nerve cells. Brain cells either excite or inhibit (stop) other brain cells from sending messages. Usually there is a balance of cells that excite and those that can stop these messages. However, when a seizure occurs, there may be too much or too little activity, causing an imbalance between exciting and stopping activity. The chemical changes can lead to surges of electrical activity that cause seizures. Seizures are not a disease in themselves. Instead, they are a symptom of many different disorders that can affect the brain. Some seizures can hardly be noticed, while others are totally disabling. Are all seizures the same? NO
Non-epileptic seizures (NES) or dissociative seizures are different from epilepsy as they have a different cause. If you, or someone you know, has been diagnosed with non-epileptic seizures it may be helpful for you to identify the type of seizures that are relevant to you and how you feel about them.


Training Healthcare has undergone CSTF verification where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).

All certificates are included.
Course Duration 2 Hour (2 CPD Point)

Course content
Course Content:
Definitions of Seizure
What are Seizures?
Epidemiology
Causes of seizures
Types of Seizures
Signs & Symptoms
Risk Factors
Treatment Options
Emergency First Aid Interventions
Common Co- Morbidities
Sudden unexpected death in epilepsy (SUDEP)
What is a Syndrome?
Syndromes Associated to Epilepsy
Febrile Seizures
Glossary of Terms


Learning Outcomes:
Define the different types of seizures, their symptoms, causes and risk factors.
Describe the main causes of the epilepsies and triggers of seizures.
Understand the vulnerability to the epilepsies in adults, children and young people with learning disabilities and complex neurological conditions.
Discuss the different epilepsies including absences, the types of seizure and their common associated syndromes.
Have an awareness of risk of sudden unexpected death in epilepsy
Have an awareness of non-epileptic seizures
Have an understanding of Febrile Convulsions

Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course

If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com

THCE. Stroke
£5.00+VAT
THCE. StrokeStroke

This online training course covers a wide range of topics relating to stroke within the healthcare industry, such as childhood stroke, F.A.S.T, and recovery from stroke.
Someone has a stroke every 10 minutes .Stroke is the third most common cause of death in England and Wales after heart disease and cancer. Stroke is the greatest cause of severe adult disability. An estimated 150,000 people have a first stroke in UK each year. That is 1 every 5 minutes. Most happen to people over 65 years of age, however 1000 happen to individuals under the age of 30. There are 67,000 deaths due to stroke in UK each year (many are preventable)
Stroke patients occupy a significant number of all hospital acute beds and 25% of all long term (NH and NHS) beds. Direct cost to NHS in UK is around £ 2.8 bn. Other costs about £6 bn.
Remember if the stroke was caused by a blood clot, the patient may be given a ‘clot-busting’ treatment called thrombolysis to improve their chances of recovery.
Thrombolysis can only be given within four and a half hours of the commencement of the stroke symptoms, though the sooner it is given the better.
This treatment is becoming more widely available in hospitals throughout the UK.


Training Healthcare has undergone CSTF verification where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).

All certificates are included.
Course Duration 1 Hour (1 CPD Point)
Course content
? What is Stroke?
? Common Misconceptions
? What is TIA?
? Facts and Figures
? Risk Factors
? Signs and Symptoms
? FAST
? Treatment
? Recovery
? Rehabilitation
? Childhood Stroke
? Associated Disorders
? Glossary
? Further Reading & Resources
? Assessment


Course Outcomes
? Know that stroke can be preventable
? Know that stroke can be treatable
? Identify the symptoms of stroke
? Know what to do if you suspect a stroke
? Know what the effects of stroke are

Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course

If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com


THCE. The Safe Handling & Administration of Medication
£5.00+VAT
THCE. The Safe Handling & Administration of MedicationThis online training course covers a wide range of topics relating to the safe handling and administration of medication within the healthcare industry, such as The Medicines Act and controlled drug schedules. Healthcare Staff need to be aware for need to check with the patient’s pharmacist and doctor before a patient taking OTC treatments that are not prescribed, in order to avoid potential adverse effects or interaction with existing prescribed treatment. Healthcare staff must not offer any advice on non-prescribed medicines or remedies. Healthcare Staff assist with the purchase or assist administration of OTC medicines unless suitability has been confirmed with a named and appropriate healthcare professional (pharmacist or GP), prescribed accordingly on the MAR and the product is being taken in accordance with manufacturer’s instructions.

Training Healthcare has undergone CSTF verification where Skills for Health has reviewed the learning offer and confirmed it is aligned to the learning outcomes defined in the UK CSTF (Core Skills Training Framework).

All certificates are included.
Course Duration 2 Hour (2 CPD Point)

Course Content:
What is a medicine?
The Medicines Act
What is a Generic Medicine?
What is a Proprietary Medicine?
What is a Controlled Drug?
Controlled Drug Schedules
Preparing for Administration
Labelling
Prescriptions
Medicine Administration Record (MAR)/Drug Charts
Omissions
Correct Procedures
Infection Control
Hand Washing
PPE
Medicine Dispensing
Routes of Administration
PGD’s
Patients and Medication
Refusal of Medication
Administration Errors
Side Effects
EPSE
Wastage
Issues with MDS Systems
CD Registers & SOP’s
Clozapine
Injections
Rapid Tranquillisation
Syringe Drivers
Z Tracking
Storage
Warfarin Monitoring
IV Administrations
Delegation
Guidance for training
Further Reading
References

Learning Outcomes:
Understand the legislation involved with medication administration
Be able to follow procedures set for safe administration of medication
Be able to describe some of the most common routes of administration
Correctly use a Medication Administration Record (Mar) Sheet & Drug Chart
Understand the importance of confidentiality and security in all procedures of drug administering
Have an awareness of the Supply, Storage and disposal of medication
Have an awareness of potential side effects of medication
Demonstrate an awareness of injection techniques and preparation.
Understand the importance of correct handling, storage and destruction of controlled drugs.
Have an understanding of the qualified nurse’s role in medication administration.
Understand the guidance in regards to delegation.
Understand the guidance in regards to good record keeping
Understand the guidance in relation to refusal, consent and omissions.
Consolidate knowledge in regards to best practice for medication administration


Assessment:
Online assessment
At the end of the training there are a number of multiple choice questions, based on the course content, which must be answered correctly to pass.
If you answer any of the questions incorrectly, you are given the opportunity to retake the course and successfully complete the test to receive your certificate.
There is no time limit on completing this course

If you require any more details on this course, please contact Train Healthcare directly on 0208 3266 704 or email contact@trainhealthcare.com


Online Courses - Available online 24/7
Required for HTE, CCS & CPP agency frameworks
Covid Awareness
£5.00+VAT
CSTF. Awareness of Mental Health, Dementia & Learning Disability
£5.00+VAT
CSTF. Documentation and record keeping
£5.00+VAT
CSTF. Duty of Care
£5.00+VAT
CSTF. Equality & Diversity
£5.00+VAT
CSTF. Fire Safety
£5.00+VAT
CSTF. Handling Information & Information Governance (GDPR)
£5.00+VAT
CSTF. Health & Safety
£5.00+VAT
CSTF. Infection Prevention and Control Level 1&2 includes COVID
£5.00+VAT
CSTF. Nutrition and Fluids
£5.00+VAT
CSTF. PSTS/Conflict Management & PMVA Theory
£5.00+VAT
CSTF. Safeguarding Children (Levels 1 & 2)
£5.00+VAT
CSTF. Understanding Your Role
£5.00+VAT
CSTF. Work in a Person Centred Way
£5.00+VAT
CSTF. Your Health Care Career Clinical/Care staff
£5.00+VAT
CSTF. Your Personal Development
£5.00+VAT
Cybersecurity and Information Security
£5.00+VAT
Death, Dying & Bereavement / End of Life Care
£5.00+VAT
Dignity and Privacy
£5.00+VAT
Food Hygiene & Safety
£5.00+VAT
Literacy Skills Test
£5.00+VAT
Math Test HCAs only
£5.00+VAT
NEWS SCORE TRAINING
£5.00+VAT
Numeracy Skills Test for Nurses
£5.00+VAT
Rapid Tranquilisation
£5.00+VAT
THCE. Anaphylaxis Awareness
£5.00+VAT
THCE. Basic Medical Gas Training
£5.00+VAT
THCE. BLOOD COMPONENT TRANSFUSION & IVs
£5.00+VAT
THCE. Borderline Personality Disorder (BPD
£5.00+VAT
THCE. Communication
£5.00+VAT
THCE. Complaint Handling
£5.00+VAT
THCE. Consent
£5.00+VAT
THCE. Control of Substances Hazardous to Health (COSHH)
£5.00+VAT
THCE. Counter Fraud
£5.00+VAT
THCE. CPR & Basic Life Support Online
£5.00+VAT
THCE. DRUG CALCULATION TEST
£5.00+VAT
THCE. English Literacy Examination
£5.00+VAT
THCE. First Aid Burns & Awareness,
£5.00+VAT
THCE. Lone Worker
£5.00+VAT
THCE. Manual Handling & Moving of People & Inanimate Objects (ON_LINE) Level 1&2
£5.00+VAT
THCE. Mental Capacity Act
£5.00+VAT
THCE. Preventing Radicalisation L1 & L2
£5.00+VAT
THCE. RIDDOR
£5.00+VAT
THCE. Risk Assessment
£5.00+VAT
THCE. Safeguarding Adults Level 3
£5.00+VAT
THCE. Safeguarding Adults Levels 1 & 2 (Adult Support & Protection )
£5.00+VAT
THCE. Safeguarding Children Level 3
£5.00+VAT
THCE. Seizures & Epilepsy
£5.00+VAT
THCE. Stroke
£5.00+VAT
THCE. The Safe Handling & Administration of Medication
£5.00+VAT

For a successful career in the healthcare sector, continuous education is essential and a requirement by most healthcare bodies including the NHS. A health care worker plays a significant role in offering assistance to patients in a hospital, care home or domiciliary care setting. Some of these responsibilities will include basic life support, moving and handling patients, serving food, take blood pressure and washing & dressing patients.

At Train Healthcare, we offer healthcare courses online. We also offer face to face to training like BLS and manual handling Train Healthcare also provide training in the Prevention, Management of Violence and Aggression (PMVA). This is a specialised training for healthcare workers working in the mental health sector. All PMVA training is carried out face to face and the course is delivered by specialised trainers registered with the GSA (General Services Association).

At Train Healthcare all our online training and Face to Face Training is aligned to the Core Skills Training Framework and approved by Skills for Health.