Anti-Bullying

Welcome to our Anti-Bullying Online Training Module. Upon completion, you will receive a certificate of completion. The course duration is approximately 1 hour and will earn you 1 CPD point. You have 6 months from the date of purchase to finish this training.

Anti-Bullying Online Training Module
Duration: 1 Hour

1.Introduction to Workplace Bullying
•What is workplace bullying?
•Key terms: bullying, harassment, victimisation
•The difference between bullying and conflict
•Examples of bullying in a care setting (staff-to-staff, management-to-staff, staff-to-resident)

2. Legal and Regulatory Framework
•Overview of UK legislation:
•The Health and Safety at Work Act 1974
•The Equality Act 2010
•CQC regulations on dignity and respect
•Employer responsibilities and duty of care
•Employee rights and responsibilities

3. Recognising Bullying Behaviour
•Types of bullying:
•Verbal (threats, insults)
•Physical (intimidation, aggression)
•Psychological (undermining, exclusion)
•Cyberbullying (texts, emails, social media)
•Early signs of bullying in a care environment
•Impact on staff, residents, and workplace culture

4. The Effects of Bullying
•Personal impact on mental and physical health
•Effects on job performance and morale
•Impact on care quality and safeguarding risks
5. Responding to Bullying
•How to respond if you witness bullying
•Supporting a colleague who is being bullied
•Steps to take if you are being bullied
•Keeping records
•Speaking to a line manager or HR
•Formal complaints process

6. Reporting and Escalation Procedures
•Reporting routes within the care organisation
•Whistleblowing policies
•When and how to escalate concerns outside the organisation (e.g. CQC, trade unions)

7.Creating a Respectful Workplace Culture
•Promoting dignity, kindness, and respect
•Effective communication and team working
•Role of management in setting standards and leading by example

8. Summary and Key Takeaways
•Review of legal duties and best practice
•What to do if you’re affected
•Where to go for support



Course Outcomes
By the end of this course, learners will be able to:
1.Define what bullying is and recognise how it can appear in a care setting.
2.Distinguish between bullying, harassment, and workplace conflict with examples relevant to health and social care.
3.Identify signs and types of bullying, including verbal, physical, psychological, and online abuse.
4.Understand the legal responsibilities of both employers and employees under UK law, including the Equality Act 2010 and Health and Safety at Work Act 1974.
5.Recognise the impact of bullying on individuals, team morale, and quality of care for residents and service users.
6.Know how to respond appropriately if they witness or experience bullying, including how to document incidents and follow reporting procedures.
7.Describe the correct reporting and escalation process, including when to involve management, HR, or external bodies like the CQC.
8.Support colleagues who may be affected by bullying and contribute to a more respectful, inclusive, and safe workplace culture.
9.Apply strategies to prevent bullying and promote dignity and respect in everyday practice.


We hope you find this module informative and beneficial for your professional development in Anti-Bullying.

If you need more information about this course, please contact Train Healthcare directly at 0208 3266 704 or email contact@trainhealthcare.com.

Please note that refunds are not available for online training purchases.

Nursing and Midwife Council's (CPD Points).

Requirements:
It is necessary to complete 35 hours (35 Nursing CPD Points) of relevant CPD within the three-year period since your last registration renewal or since joining the register.
Of these 35 hours (35 Nursing CPD Points), a minimum of 20 hours (20 Nursing CPD Points), should be dedicated to participatory learning, which involves engaging in activities that facilitate interaction with other professionals.