Positive Behaviour Management (PBM) Online Training (England and Wales)

Positive Behaviour Management (PBM) Online Training (England and Wales)

Develop the knowledge and practical understanding needed to support positive behaviour, reduce conflict, and promote safer care environments within healthcare and care settings.

This Positive Behaviour Management (PBM) Online Training (England and Wales) course is designed for healthcare professionals, carers, support workers, and staff working with individuals who may display behaviours that challenge.

The course helps learners understand behaviour as communication, apply person-centred approaches, use evidence-based de-escalation techniques, minimise restrictive practices, and support safe, respectful, and therapeutic care environments.

Online Positive Behaviour Management (PBM) Training for Healthcare Staff

This online Positive Behaviour Management (PBM) training module provides healthcare workers with the essential knowledge needed to recognise behavioural triggers, respond appropriately to escalating situations, support positive outcomes, and maintain professional and legal standards within healthcare and care settings.

The course focuses on person-centred care, communication, de-escalation, legal frameworks, teamwork, reflective practice, and monitoring behavioural interventions.

Who Should Complete This Course?

This course is suitable for:

• Nurses
• Healthcare Assistants
• Support Workers
• Senior Carers
• Care Home Staff
• Community Care Workers
• Mental Health Staff
• Learning Disability Support Workers
• Clinical Support Staff
• Allied Healthcare Professionals
• Agency Healthcare Workers
• Rehabilitation Staff
• Any healthcare worker supporting individuals with behaviours that challenge

Course Duration

• Approximately 1 hour online learning
• Self-paced training
• Accessible on desktop, tablet, and mobile
• 2 CPD points awarded
• Certificate issued on successful completion
• 6 months access from the date of purchase

Course Aim

The aim of this course is to provide healthcare staff with the knowledge and understanding required to support positive behaviour management safely and effectively while promoting dignity, reducing restrictive practices, and supporting person-centred care across healthcare and care environments.

What You Will Learn

By the end of the course learners will be able to:

• Understand the principles of Positive Behaviour Management
• Recognise behaviour as a form of communication
• Apply relevant legal and ethical frameworks in England and Wales
• Implement person-centred behavioural support approaches
• Use evidence-based de-escalation techniques
• Understand and minimise restrictive practices
• Promote safe and positive care environments
• Reflect on personal behaviour and professional conduct
• Work collaboratively with multidisciplinary teams
• Monitor, record, and evaluate behavioural interventions effectively

Course Modules
Module 1: Introduction to Positive Behaviour Management (PBM)

Understand the principles and purpose of Positive Behaviour Management within healthcare settings.

Topics include:

• Definition of Positive Behaviour Management
• Principles of PBM
• Person-centred behavioural support
• Importance of positive interventions
• Impact of behaviour on care delivery
• Promoting dignity and wellbeing

Module 2: Behaviour as a Form of Communication

Learn how behaviours may communicate unmet needs, distress, or frustration.

Topics include:

• Understanding behavioural communication
• Triggers and contributing factors
• Emotional and environmental influences
• Recognising unmet needs
• Understanding trauma-informed care
• Responding with empathy and support

Module 3: Legal and Ethical Frameworks in England and Wales

Develop awareness of the legal and professional responsibilities relating to behaviour management.

Topics include:

• Human rights considerations
• Duty of care responsibilities
• Mental Capacity Act awareness
• Safeguarding responsibilities
• Ethical decision-making
• Professional accountability and documentation

Module 4: Person-Centred Strategies

Explore approaches that support positive behaviour through individualised care planning.

Topics include:

• Person-centred care principles
• Building positive relationships
• Individual support planning
• Understanding preferences and routines
• Promoting independence and choice
• Supporting dignity and inclusion

Module 5: Evidence-Based De-escalation

Learn practical communication and de-escalation techniques for reducing conflict and distress.

Topics include:

• Early intervention strategies
• Verbal de-escalation techniques
• Non-verbal communication skills
• Active listening and empathy
• Maintaining calm professional behaviour
• Reducing escalation risks safely

Module 6: Restrictive Practices

Understand restrictive practices and the importance of minimising their use.

Topics include:

• Definition of restrictive practices
• Legal and ethical considerations
• Risks associated with restrictive interventions
• Least restrictive approaches
• Safe and proportionate responses
• Reporting and accountability requirements

Module 7: Creating Positive and Safe Environments

Develop awareness of environmental and organisational factors that influence behaviour.

Topics include:

• Safe care environments
• Reducing environmental stressors
• Promoting therapeutic settings
• Consistency in care approaches
• Positive behaviour support strategies
• Risk reduction and prevention planning

Module 8: Self-Awareness and Professional Conduct

Reflect on how staff attitudes and behaviours affect care outcomes.

Topics include:

• Emotional self-awareness
• Professional boundaries
• Stress and emotional regulation
• Reflective practice
• Maintaining professionalism under pressure
• Personal accountability in behaviour management

Module 9: Team Collaboration and Communication

Understand the importance of teamwork when supporting behavioural management.

Topics include:

• Multidisciplinary team working
• Communication between staff
• Consistent behavioural approaches
• Escalation and reporting procedures
• Supporting colleagues during incidents
• Collaborative care planning

Module 10: Monitoring and Evaluating Behaviour Interventions

Learn how to assess and review behaviour support strategies effectively.

Topics include:

• Recording behavioural incidents
• Monitoring interventions and outcomes
• Reviewing care plans
• Evaluating behavioural trends
• Learning from incidents
• Continuous improvement and best practice

Assessment and Certification

Learners will complete an end of course assessment to test their understanding of Positive Behaviour Management, de-escalation techniques, person-centred care, legal responsibilities, behavioural interventions, and professional practice.

Upon successful completion, learners will receive a Positive Behaviour Management (PBM) Online Training (England and Wales) certificate.

CPD Information

• 2 CPD points awarded
• Supports Nursing and Midwifery Council (NMC) continuing professional development requirements

Nursing and Midwifery Council (NMC) CPD Requirements

It is necessary to complete 35 hours of relevant CPD within the three-year period since your last registration renewal or since joining the register.

Of these 35 hours, a minimum of 20 hours should be dedicated to participatory learning, involving activities that facilitate interaction with other professionals.

Why Choose This Course?

• Flexible online learning
• Designed specifically for healthcare and care staff
• Supports safer behaviour management practices
• Promotes person-centred care and dignity
• Strengthens communication and de-escalation skills
• Encourages reflective and professional practice
• Instant certification on completion

Additional Information

If you need more information about this course, please contact Train Healthcare directly:

Telephone: 0208 3266 704
Email: contact@trainhealthcare.com

Please note that refunds are not available for online training purchases.

Enrol Online Today

Strengthen your understanding of Positive Behaviour Management, improve de-escalation and communication skills, and support safer, person-centred healthcare practices with Positive Behaviour Management (PBM) Online Training (England and Wales) today.