Speaking up for Healthcare Workers - NEW

Speaking Up for Healthcare Workers Online Training

Develop the knowledge and practical understanding needed to raise concerns safely, confidently, and professionally within healthcare and care settings.

This Speaking Up for Healthcare Workers Online Training course is designed for healthcare professionals, carers, support workers, and clinical staff involved in delivering safe, high-quality care across healthcare environments.

The course helps learners understand the importance of speaking up, recognising unsafe practice, understanding whistleblowing protections, raising concerns appropriately, and supporting a positive culture of openness and patient safety.

Online Speaking Up for Healthcare Workers Training for Healthcare Staff

This online Speaking Up for Healthcare Workers training module provides healthcare workers with the essential knowledge needed to identify concerns, raise issues safely, understand legal protections, and contribute to safer healthcare environments.

The course focuses on patient safety, professional accountability, whistleblowing legislation, communication, organisational culture, escalation pathways, and the role of Freedom to Speak Up Guardians.

Who Should Complete This Course?

This course is suitable for:

• Nurses
• Healthcare Assistants
• Support Workers
• Senior Carers
• Care Home Staff
• Community Care Workers
• Clinical Support Staff
• Allied Healthcare Professionals
• Agency Healthcare Workers
• Mental Health Staff
• Rehabilitation Staff
• Managers and Supervisors
• Any healthcare worker responsible for patient safety and professional practice

Course Duration

• Approximately 1 hour online learning
• Self-paced training
• Accessible on desktop, tablet, and mobile
• 1 CPD point awarded
• Certificate issued on successful completion
• 6 months access from the date of purchase

Course Aim

The aim of this course is to provide healthcare staff with the knowledge and understanding required to raise concerns appropriately, support patient safety, contribute to open workplace cultures, and comply with professional and legal responsibilities when speaking up.

What You Will Learn

By the end of the course learners will be able to:

• Understand the importance of speaking up in healthcare settings
• Recognise barriers that may prevent concerns from being raised
• Identify unsafe practice, risks, and poor conduct
• Understand whistleblowing protections and legal responsibilities
• Know how and when to raise concerns appropriately
• Understand escalation pathways and reporting procedures
• Recognise the role of the Freedom to Speak Up Guardian
• Support colleagues who raise concerns
• Promote a culture of openness and psychological safety
• Maintain professional accountability and patient-centred care

Course Modules
Module 1: What is Speaking Up?

Understand the meaning and importance of raising concerns within healthcare environments.

Topics include:

• Definition of speaking up
• Patient safety and quality care
• Unsafe practice and poor conduct
• Examples of workplace concerns
• Bullying, discrimination, and unsafe staffing
• Importance of professional accountability

Module 2: Legal and Ethical Context

Learn about the laws, policies, and professional standards that support speaking up.

Topics include:

• NHS Duty of Candour
• Public Interest Disclosure Act
• Whistleblowing protections
• NMC, GMC, and HCPC professional codes
• Organisational speaking up policies
• Ethical responsibilities in healthcare

Module 3: Barriers to Speaking Up

Develop awareness of the challenges healthcare workers may face when raising concerns.

Topics include:

• Fear of retaliation
• Concerns about being ignored
• Workplace culture and hierarchy
• Emotional pressures and peer influence
• Lack of awareness of reporting procedures
• Psychological barriers to speaking up

Module 4: How to Raise a Concern

Understand the correct processes and escalation routes for reporting concerns safely.

Topics include:

• Informal discussions and early resolution
• Reporting to line managers
• Escalation procedures
• Internal and external reporting channels
• Anonymous versus named reporting
• Documenting concerns accurately

Module 5: Role of the Freedom to Speak Up Guardian

Explore the responsibilities and support available through Freedom to Speak Up Guardians.

Topics include:

• Who Freedom to Speak Up Guardians are
• Their role within healthcare organisations
• Accessing support and guidance
• What happens after concerns are raised
• Confidentiality and support processes
• Positive outcomes and case examples

Module 6: Supporting a Culture of Openness

Learn how positive workplace cultures improve patient safety and staff wellbeing.

Topics include:

• Encouraging colleagues to speak up
• Listening respectfully to concerns
• Creating psychologically safe teams
• Manager and leadership responsibilities
• Open communication practices
• Continuous learning and improvement

Assessment and Certification

Learners will complete an end of course assessment to test their understanding of speaking up procedures, whistleblowing protections, escalation pathways, patient safety responsibilities, and professional accountability within healthcare settings.

Upon successful completion, learners will receive a Speaking Up for Healthcare Workers Online Training certificate.

CPD Information

• 1 CPD point awarded
• Supports Nursing and Midwifery Council (NMC) continuing professional development requirements

Nursing and Midwifery Council (NMC) CPD Requirements

It is necessary to complete 35 hours of relevant CPD within the three-year period since your last registration renewal or since joining the register.

Of these 35 hours, a minimum of 20 hours should be dedicated to participatory learning, involving activities that facilitate interaction with other professionals.

Why Choose This Course?

• Flexible online learning
• Designed specifically for healthcare and care staff
• Supports safer healthcare environments
• Strengthens confidence in raising concerns
• Promotes openness, accountability, and professionalism
• Improves understanding of whistleblowing protections
• Instant certification on completion

Additional Information

If you need more information about this course, please contact Train Healthcare directly:

Telephone: 0208 3266 704
Email: contact@trainhealthcare.com

Please note that refunds are not available for online training purchases.

Enrol Online Today

Strengthen your understanding of speaking up procedures, improve confidence in raising concerns, and help promote safer, more open healthcare environments with Speaking Up for Healthcare Workers Online Training today..