Communicating Effectively Through Open Disclosure

Welcome to our Communicating Effectively Through Open Disclosure online training module. Upon completion, you will receive a certificate of completion. The course duration is approximately 1 hour and will earn you 1 CPD point. You have 6 months from the date of purchase to finish this training.

This module covers various topics related to Communicating Effectively Through Open Disclosure online training module including:

1. Introduction to open disclosure: This section provides an overview of open disclosure, its importance in healthcare, and the benefits it can bring to patients, healthcare providers, and organizations.
2. Understanding patient rights: Here, healthcare workers learn about the rights of patients, including their right to be informed about their condition, the right to participate in decision-making, and the right to receive open and honest communication.
3. Effective communication skills: This module focuses on enhancing communication skills, such as active listening, empathy, and using appropriate language and tone when delivering difficult news or discussing adverse events.
4. Breaking bad news: This section provides guidance on how to effectively break bad news to patients and their families, including strategies for preparing oneself, choosing an appropriate setting, and delivering the news with sensitivity.
5. Responding to adverse events: Healthcare workers learn how to respond to adverse events, including medical errors or unexpected outcomes, by acknowledging the event, providing information, expressing empathy, and offering support.
6. Managing emotions and reactions: This module addresses the emotional aspects of open disclosure and provides healthcare workers with strategies for managing their own emotions and reactions during difficult conversations with patients and families.
7. Documentation and follow-up: In this section, healthcare workers learn the importance of documenting open disclosure conversations accurately and effectively, as well as the need for follow-up care and support for patients and families.
8. Legal and ethical considerations: The module covers the legal and ethical aspects of open disclosure, including the importance of confidentiality, privacy, and maintaining patient trust.


The learning outcomes are.

1. Understanding the concept and importance of open disclosure in healthcare.
2. Recognizing and respecting patient rights in communication and decision-making.
3. Developing effective communication skills, including active listening, empathy, and using appropriate language and tone.
4. Acquiring strategies for breaking bad news to patients and their families with sensitivity and compassion.
5. Knowing how to respond to adverse events by acknowledging, providing information, expressing empathy, and offering support.
6. Managing personal emotions and reactions during difficult conversations.
7. Understanding the importance of accurate documentation and follow-up after open disclosure conversations.
8. Comprehending the legal and ethical considerations related to open disclosure, including confidentiality and privacy.

We hope you find this module informative and beneficial for your professional development in Communicating Effectively Through Open Disclosure online training module.

If you need more information about this course, please contact Train Healthcare directly at 0208 3266 704 or email contact@trainhealthcare.com.
Please note that refunds are not available for online training purchases.

Nursing and Midwife Council's (CPD Points).

Requirements:
It is necessary to complete 35 hours (35 Nursing CPD Points) of relevant CPD within the three-year period since your last registration renewal or since joining the register.
Of these 35 hours (35 Nursing CPD Points), a minimum of 20 hours (20 Nursing CPD Points), should be dedicated to participatory learning, which involves engaging in activities that facilitate interaction with other professionals.