PCP - Person-Centred Planning for Patient Focused Care - COMING SOON

Welcome to our PCP - Person-Centred Planning for Patient Focused Care Online Training Module. Upon completion, you will receive a certificate of completion. The course duration is approximately 1 hour and will earn you 1 CPD point. You have 6 months from the date of purchase to finish this training.


Person-Centred Planning for Patient-Focused Care
Course Duration: 1 Hour

1. Introduction & Foundations
• What is Person-Centred Planning (PCP)?
· Definitions and key concepts
· Differences between “person-centred care” and “task-centred” or “system-driven” care
• Why PCP matters: Evidence & outcomes
· Benefits to patients: independence, well-being, quality of life
· Benefits to healthcare systems: better engagement, reduced repeated episodes, satisfaction
• Legal, policy & ethical framework in the UK
· Care Act, Health and Social Care Act, NHS mandates, CQC expectations
· Consent, capacity (Mental Capacity Act)
· Privacy, data protection
2. Principles & Values
• Values that underpin PCP
· Treating people with dignity, respect
· Choice, autonomy, involvement in decision-making
· Holistic view: considering physical, mental, emotional, social, spiritual needs
• Core principles / behaviours
· Empathy, active listening
· Partnership with patients and their support networks
· Flexibility & responsiveness
• Communication & relationship-building skills
· How to engage people in conversations
· Effective listening, understanding perspectives, asking “what matters to you?” rather than “what’s the matter with you?”
· Non-verbal communication, cultural competence
3. Tools & Techniques for PCP
• Person-centred thinking tools & templates
· One-page profiles
· “Good day / Bad day” tool, “Perfect week”
· Relationship circle, Communication chart, Decision-making profile
• Shared decision-making & engagement
· Structuring decisions with patients
· Explaining options, risks, benefits
· Supporting patients in expressing preferences
• Risk enablement & balancing safety with autonomy
· Understanding risk from the patient’s perspective
· How to have risk discussions
· Developing plans that allow autonomy while managing risk
4. Planning & Implementation
• Developing a PCP plan
· Components of a good plan: goals, support, resources, what matters most, what works/ doesn’t work, monitoring etc.
· Co-producing with patient & family/support network
• Involving multidisciplinary teams & carers
· Roles of different professionals, consistency of approach
· Involving carers, family, informal supporters
• Continuity & coordination of care
· Ensuring that plans are followed across settings and shift changes
· Communication between services
5. Challenges, Barriers & Solutions
• Common barriers to implementing PCP
· Time constraints
· Staff attitudes or lack of training
· System or institutional constraints
• Case studies / real life scenarios
· Good examples, pitfalls
· Reflective exercises: “What would you do in this scenario?”
• Strategies for embedding PCP into practice
· Leadership support, culture change
· Using feedback & service user input
· Ongoing evaluation & continuous improvement
6. Reflection, Assessment & Next Steps
• Reflection exercises
· Reflect on your current practice: what you do well, what could improve
• Skills checklist / self-assessment
• Action planning
· What specific steps will you take to improve PCP in your role
• Resources & further learning
· Toolkits, eLearning courses, guidance from sector bodies


Learning Outcomes

1. Define person-centred planning and explain how it differs from traditional task-centred or system-driven approaches.
2. Describe the key principles, values, and legal frameworks that guide PCP in UK healthcare, including the Care Act, NHS standards, and CQC expectations.
3. Demonstrate effective communication techniques such as active listening, open questioning, and empathy to engage patients in decision-making.
4. Apply person-centred thinking tools (e.g. one-page profiles, “good day/bad day” charts, decision-making profiles) to support patient involvement in care planning.
5. Develop a person-centred care plan that reflects patient preferences, strengths, goals, and risks while ensuring safety and dignity.
6. Collaborate with multidisciplinary teams, carers, and families to deliver coordinated and consistent care.
7. Identify common barriers to implementing PCP and propose practical solutions to overcome them.
8. Reflect on personal practice, recognising strengths and areas for improvement in applying PCP principles.
9. Commit to an action plan for embedding person-centred approaches into daily care delivery.



We hope you find this module informative and beneficial for your professional development in PCP - Person-Centred Planning for Patient Focused Care.

If you need more information about this course, please contact Train Healthcare directly at 0208 3266 704 or email contact@trainhealthcare.com.

Please note that refunds are not available for online training purchases.

Nursing and Midwife Council's (CPD Points).

Requirements:
It is necessary to complete 35 hours (35 Nursing CPD Points) of relevant CPD within the three-year period since your last registration renewal or since joining the register.
Of these 35 hours (35 Nursing CPD Points), a minimum of 20 hours (20 Nursing CPD Points), should be dedicated to participatory learning, which involves engaging in activities that facilitate interaction with other professionals.